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Anyone who has ever worked in customer service would have heard of the phrase "The customer isn't angry at you, they are angry at the situation". It's so untrue. They are angry at both. It shouldn't be a worker's job to remind the customer how to treat employees with respect. It's ridiculous. That 16 year old may have shrugged it off, but when it happens multiple times in one day or you get just that one customer who absolutely loses it at you, you can tell yourself it's not your problem over and over, it's still going to affect you. I always find using policy and procedure to be a helpful tool because if they argue with that, then they are basically asking for us to go against our jobs. It can be difficult, especially when you're dealing with multiple personalities in a single shift. Being consistent with everything that you do at work is something that helps me get through the day. Most aggression with customers simply comes down to entitlement and anger issues. If people can't regulate their emotions, then they should get help. There is no way to justify it in any sense, no matter what nonsense the company makes up to allow it to keep happening. That's just my take on it. I don't expect anyone else to think the same. Take care of yourselves! You're all doing the best you can to survive and pay the bills. ❤️ Great video!

Totally agree, thank you!

I never remember my husband asked me how was your day ...he wont complain ..he wont fight...but he remains very calm that nothing happened...initially i thought he is very introvert...but he speaks over calls in terms of ours with their friends..with family...he never forgets to call his sisters..just that wify is at last place ...then gradually and completely no words only between each of us...mechanically life leading ...anyhow i tried few time by dragging him to conversation...but no luck either...

Why is it a woman responsibility to make a man feel good about himself if he chooses to ignore her. A woman can go out of her way to make thr man feel like a king and he would still treat her like crap ... a mans action isnt a womans responsibility!!

You placed your daughter in a residential program simply for being in an abusive relationship? She was the victim - not the perpetrator. I am a survivor of domestic violence too and if this had happened to me, it would just have made me worse. Congratulations on winning the worst parent award for locking your daughter up for simply being abused by a boy.

I thought when I was in residential treatment that the houseparents were often sadistic and disproportionatly punished us. They made me go to the cinema when I first got there when I was sick and punished me when I vomited in the theatre. And that wasn't all believe me.

To report a discriminating teacher you need to have proof. It's really hard to have provable evidences

I work in retail banking and I am 51 years old. Do not take anything personal.

Nobody is always right.

This is incredibly silly if I am critical of it for even a second unfortunately, but I do appreciate the focus on detachment from certain ways of viewing things. The world absolutely has a way of creating our perception of it, then feeding back into itself. It would be more appropriate then to say that we have the potential to find spaces where certain truths exist, where understanding can be found, and then used to give us a way of coping with that environment. Often times anger and conflict is the result of the natural human emotion of, ironically, empathy. We want to believe that a person wouldn't have the audacity to treat us poorly when we are so good to them, when we have so much to offer with our thoughtfully crafted perspective and history. Everyone's life is unique, so we must be obligated somehow to share what we have learned with one another. The world unfortunately has a way of pitting us against each other so that becomes impossible. The people who "know" something ironically do not care enough to speak in each other's presence, as neither of them has asked the other to speak, and they are both satisfied with the truths they have uncovered. People that know very little cannot help but get to shouting in each other's faces.

I just watched another video on this and the lady was saying the same thing word for word

Oh God when men gonna be men and we will stop adapting to them to please communicate little babies. Nah man grow up they don't behave like they at work with the boss this is bs

Worst is costumers who need to wait in line, and you work as fast as you can, and need to look something up. They start to «ah.. guess this will take time…» and looking back to The person behind them. And looking annoyed and making noises. Like come on 🙈 Give us a break, please.

Of course a lot of teenaer have oppositionnal disorder. Because telling them what to do rob them autonomy. I belive controlling parent create most of odd

How do ppl trust and gamble on college on education when the system has all these bad teachers that have determined even before they get the list of students that they will fail over 50% of them, even if those people know the material and would have passed otherwise? I'm having trouble logically thinking this is right and fair. And I remember going to class and on the syllabus day, first day in class more than 1 teacher basically apologized to us and told us their bosses had told them to get more tuition money from the students they are required to fail as many as they can, and at least half or they themselves will be fired. This happened to me over 10 years ago, and I don't know how to reconcile my thoughts on it, and at the same time wanting to go back and finish my degree. Or even feel like I can spend money on education when Its not fair. Logically you can't gamble with money. So how is someone supposed to gamble on college when the honest teachers who are good are actually saying, hey I'm going to be unfair and kill half of your futures, because the bosses said I have to. How does someone justify college or even thinking its fair if this is the case? And what are you supposed to do?

Ty. Will follow

9th with their consent

I'm not responsible for how you feel.

My teacher is mean to me for no reason

Oh lord and when people customers get snappy with you i had one come at me about an item so i flatvout said today....IM PUTTING THE ITEM IN THE BAAGG....and she goes okayyyy im sorry i did not accept the apology when customers see only two registers open they get mad at you when they clearly see theres only a certain amount of workers so im starting to speak up more i dont get paid to deal with this b.s all the time so if your a coworker who works in retail speak up!!!! Dont take that b.s!!!! I think and realize hey think of all the people that recognize your hard work!!!! Even made friends with some customers!!!! I always remember look at the one's that realize this!!!!! And no the customer isnt always right!!!!! When it comes to kind people a lady asked today about a bag of candy so because it was 50 percent off i payed for it for her even have customers ive taken care of buy me candy red bulls and i love my regulars never let a scum person bring you down when they can walk in your shoes they will know!!!! Karmas an s.o.b!!!!! So sick of people who think theyre entitled to be snappy and rude i even refused service to some who would be rude about prices get OUT of MY store!!!!!!!

I can relate to this been brainwashed as a child parents fighting

I get so anxious just over a minor disagreements. Or speaking up how I feel when I’m a minority in the matter. I almost get into a full blown panic attack. Even with arguing with strangers online. Why???

Thank you ❤

This is a great video and piece of advice. Now at 50 still fighting to make a change I started 5 years ago.

I was kind and sweet my whole life. It didn't work. I am kind to people who are kind to me. And sour to people who want to walk over me.

I was in residential treatment. I thought it was horrible and unnecessary for a number of reasons.

Lol

Just don't take money from customers if your service is bad. But no, You will lick them boots before taking all their money. After that you say the customer is trash.

HAHAHHA the thing a person who wants to end their pain by ANY means is being told that I’m exaggerating like shut up bro I woke up from this bend. D d dbdfufug

As somebody going through intense physical pain. I have a distinctive frustration and lack of patience, as somebody who cannot bare living at the moment it is very annoying to hear this guy yap meaninglessly about conscious and beliefs. Like bro I’m dying yo why are you on some philosophical stuff, nsnsnsns. As. S

How to tell if a teacher hates you?

I mean, he's basing all this on a man choosing to be happy in a death camp. That man had no choice, we do. Hes just saying anything is possible if we pit our mind to it and no go looking for greener grass if we are the problem or refuse to address our own issues before looking elsewhere.

So I’m not supposed to take it personal but the customer can just yell and use me as an emotional punching bag? How is that fair?

Honestly hate how management tells us to deal with it but I don’t get paid enough to deal with people bs? If anything the supervisors should be the cashier not regular employees.

Customer is always right! IN MATTERS OF TASTE.

LET HIM COOK

I’m trying to protect my child’s self esteem from a teacher and find a way to intervene. Also to teach my child to do what is in her control and to be less affectEd by the teacher. It’s too bad when teachers don’t self reflect and aren’t self-aware.

I don’t believe in the do be have

Lol most parents aren’t controlling out of love.. thats not love.

Thanks sir , that very helpful

Great video, I agree with spirit of what you say, but not necessarily all of the details. I firmly believe that some of the stochasticity in the world is due to the laws of physics and not just due to a lack of understanding the governing principles of the universe. I am a huge fan of Einstein, but that one statement "God does not play with dice" is the one of his big blunders, in my opinion. I firmly believe at the quantum level of extremely small objects over extremely small time periods the Universe itself does not track the exact location and momentum of its particles but only has a probabilistic idea where they exist. The Universe then choose among the possible choices when they are observed. Note very importantly it is the Universe that does not know the exact measurement, not a case that our measuring equipment is not precise enough. Farther, I believe that the combination of these tiny unknowable micro-universe decisions where even the universe itself does not know what the outcome will be and Chaos theory which states that tiny changes in initial condition can make massive differences in long term outcomes mean that predicting exact outcomes in the future is not possible in the distant future in systems with a large number of interactions. Now, someday someone may prove this concept wrong, and in this future world exact fortunetelling might become possible, but I do not personally believe it will be shown false.

Thank you so much sir, you've given me so much clarity! My father was abusive and whenever I tried to stand up for myself he would always hit or threaten me. These culminated in my constant fear of confrontation in regular life. Thank you so much.

I’m looking at this after literally just having to call out of work because I offered to take on another employee’s shift who got fired after doing two no call no shows(I was the victim yesterday, 6 hour shift turned to 9 hour shift). I was so angry and missed an appointment with a tattoo artist and obviously non refundable, but I apologized and everything. And even took on the shift for the next day!! But I managed to sneak in a reschedule for today and said I couldn’t, and got the entire “you never want to come in.” I was polite and it went really well, my boss is a good lady, but it’s taken me twenty minutes to even somewhat calm down. Even an anxiety attack and pacing around my house. It sucks!!!

My chosen profession made me unhappy

I was happily married when I lived overseas. Once We move back to the US, the stress of the job, the economic stress of me being the main income provider adversely affected our relationship with a growing resentment that my wife is not pulling her weight. My resentment destroyed our marriage.

Toxic parents Not something else ‏‪4:42‬‏

‏‪4:34‬‏ Because THEY'RE DEMONS They didn't do that for us, No They just did that cuz they are depraved And just destroy our habits, dreams, ambitions, intelligence, and fath. My tayrant father said: You should learn English And when I start learning He worked actively to make me study as what he want on his ways And I refused Because I tried his ways and they failed And everyone has ways to study So, that's impossible And they didn't respect our beliefs and called himself: "Your Anothor God And You Must Respect And Obey me " And no one disagree with that. Most of adults are demons He say don't badmouthed And he was badmouthing He's such a hypocrite.

I need a step by step escape plan. I need practical solutions for leaving an unsafe situation while emotionally exhausted with no money. Anyone?

I know that I have a ton of Bottled up emotions but I rarely explode

Thoughts drive behavior. So, implementing thought stopping techniques is CRUCIAL. If you feel stuck, that doesn't mean you stay stuck. It means do what you can do. So, if you can't leave, ask yourself, what can you do. Can you go to therapy?