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If you can't communicate, you can use BMW's OEM software ISTA+Pass-thru to try it, and if it still doesn't work, you can only try cloning the data from the EEPROM memory chip, and then try again.

I got it done on Ebay for £32 quid excellent value for money, but thanks for reply and subscribed as site brilliant thanks

@@RobertJohnson-kv6dr OK, thanks for your approval.

I went and bought Autel Maxisys elite pro 2. And it programmed with ease no issues what so ever. I have had nothing but programming issues with Topdon.

@@mikea9521 Autel Maxisys elite pro 2 Very nice indeed,but it can support online programming for too few vehicle brands, only Mercedes-Benz BMW, not as good value for money as Topdon's product

Vehicle ignition switch is placed in the ON gear (instrument all lit is, but not start the vehicle), the function of the implementation process will be prompted to start the vehicle, according to the prompts can be operated, it's very simple!

PIN code is more trouble to read,And the PIN number read out could be wrong,I am directly with the VIN code to pay someone to help find out

Completed key matching, password reading this device does not work, can only do some basic simple type of car anti-theft, anti-theft is only his additional features of the

Yes, it works fine without updating.

Okay. Glad I could help.

Why do you say that? I've been working with them for the past 2 years and feel the service is pretty good

This product is not Topdon's, is it? It's not the same for different devices.

@@topmonkey6512 Okay, but the software is the same, the brand changes ok. but I think that now, it will be the same for the Topdon, because before, there was no pin code to type on the CR Ultra. They changed that to avoid bad maneuvers, I guess, by users.

Functionality is not full coverage, online programming priority is given to vehicle models with large market share, the support system is also the ECU module of these cars with high failure and damage rate is developed in priority, these products are all this logic!

What modules are you programming,I've programmed 6 of them with no problems. As long as the replacement OEM part number is the same and the owner doesn't have missing hardware or faulty wiring, as long as the device's features are covered, it will be supported

@topmonkey6512 DME on several BMWS, pulled out the Autel Elite Pro 2. No problem programming with ease. They still don't know the fix. I have several support tickets open with them with no follow-up.

Product registration will need to be bound to an e-mail address, this e-mail address can be switched to another, can not be directly unbound, unless the return reset!

@@topmonkey6512 Hi, thanks for the reply. i've managed to unbind the VCI from the email account. I've contacted topscan and speak to support person. from there they helped me unbind the VCI in their side.

did i figure out how to unbind it?

u*

Used to brush the system when the device is abnormal and cannot be turned on or enter the system

The core function of this product is multi-brand online programming, set the code and brush hidden, anti-theft, it is best to match the multi-brand manufacturers of anti-theft devices, to complement each other, a single brand product is unable to cover all the

Click faster, or try changing the position slightly, this is sure to work, I've tried it

For Phoenix Pro screens, it is recommended to contact your device seller to purchase a

No, the registration date of the device is bundled with the warranty period and software upgrade period, and this operation is not supported

Will it still work out the box if not updated

I have not performed this procedure and recommend that you provide the VIN information for your vehicle and contact Topdon's aftermarket service department to confirm support.

The APP app name is Batterylab, which has been changed relative to the previous one

Contact your dealer and you can ask him to purchase a battery for you when he purchases the finished set. If your product is still under warranty, provide a video that proves the battery is faulty and let the dealer talk to the service team and maybe get a free battery for the

@@topmonkey6512 finished set ?

It is recommended to uninstall the software of some models that are not commonly used, there is no better way to do this

Thanks for your recognition

Vehicle diagnosis via mobile phone is another type of product, which requires APP development and considers the compatibility of different mobile phone models. TOPDON has such a product, TOPScan. If you are interested, you can learn about it yourself.

Valid, you can do this, but you need to be careful to make sure that the OEM part number of this part must be the same as the original car, otherwise it is easy to have problems.

I re-viewed the video and it seems that it is not supported. It is recommended to use professional anti-theft equipment to perform all key loss matching.

1. Check if you have antivirus software, turn it off if you have it 2. Take out the SD card and use the card reader to reset the card first. 3. If all the above methods fail to solve the problem, we suggest you provide the abnormal video when updating and contact Support to analyze the problem.

It is advisable to contact the distribution channel that sold you the product, and if they are unable to provide it, you can contact support@topdon.com

Who did you purchase your equipment from? Recommend that you contact them to purchase a screen

@@topmonkey6512 please how can one buy the new screen

Not required, current vehicle, this device can be independently programmed to match keys

Perfect. Thank you.

If you buy TOPDON products from offline channels, there is a quality problem, you can contact your purchase channel, provide video information that can prove the defect, if the product in the warranty period, they can give you free replacement parts. I have encountered this once on my side, the video is that time they synchronized to provide!

@@topmonkey6512 Many thanks again. I will try that. Product still with the warranty period but i bought this through an Ebay seller that don't want to cover it. Ebay itself don't want any responsibilities as well so i'm trying to get this done by myself.

@@marcosousa808 Ok, you can try to contact TOPDON after sales, it may help you!

Bluetooth pairing does not require a network, but it is possible that some models of the diagnostic is online data, then you need to network, it is recommended to change the car to try or check the device firmware is not the latest, there is really a problem can be contacted to deal with their after-sales support e-mail!

I parked the car close enough to my house to connect to my wifi, hopefully i wont have to connect to wifi just to scan obd every time.. thanks for your help good video.@@topmonkey6512

If you have TOPDON diagnostic products or recognize this brand very much, you can check it out. Otherwise, the video content is relatively boring and boring.

I don't know the part number of the battery very well. I contacted their official sales email directly. Obtained from sales@topdon.com, you can try it

Thank you @@topmonkey6512

yes

Recently contact with their after-sales personnel less, not sure this way is currently feasible, it is recommended to contact them directly to deal with or contact the seller of your equipment to assist in processing

This is a good question, I have consulted this issue, their technical support staff told me no, for daily use of particularly low frequency models, you can uninstall the software, and then temporarily download and install it when needed, after all, the AD800BT software updates are completely free of charge, there is no worry about the software renewal on the worry.

It's not fair to compare diagnostic equipment with professional anti-theft equipment when it comes to anti-theft, and as far as I know, none of the AUTEL diagnostic tools come with a programmer.eg,MK908 or 909

And yet topdon is making a video of something that they scanner can do that clear it can’t but im508/im608 and otofix(that is also autel) d1 pro, d1 max and m1 ,m2 can do immo and diagnostic for better price with better coverage

@@phonecityphonerepair6635 AUTEL products are cheap? Have you really compared price points? Also, Phoenix Plus can support system topology maps, online coding for Audi, which as far as I know is not supported by these devices you are giving feedback on!

The question is simple. Just provide the device's SN serial number and send feedback to support@topdon.com. Their after-sales service is great, I believe they can solve your problem

For BMW F and G chassis vehicles to enter programming, because the equipment and the vehicle need to establish a local area network, it is necessary to use the dedicated line of the F chassis to enter the programming. Phoenix Max has made some software and hardware compatibility in this area. You can directly enter the vehicle programming section through the method in the video, without the need for a dedicated line transfer for the F chassis.

Yes, but you need to make sure that the OEM part number of the second-hand PDM module is consistent with the original car. If it contains anti-theft information, you need to synchronize the anti-theft information first.

Thanks friend 😄

VAG's online programming is not very different, but the difference between different brands is still quite large

Are you referring to component protection disarm?

Provide me with your device SN, I have dealt with their technical support a lot, maybe I can push you a version to support VPN directly

​@topmonkey6512 hi, I'm having the same issue, can you provide us with the needed profile?

VW Tiguan 2019 with total key loss suggests using OEM original equipment, AUTEL or TOPDON's shouldn't be able to read the CS code & PIN code.@@531jorgerodrigues

You can refer to this video of mine:ruclips.net/video/O21tOcQUnSQ/видео.html it is to match keys for Honda.

@@topmonkey6512 soo this topdon phoenix plus has key programming but only on Asian car?

You didn't show how to get pin code?

@@Jedi_Masteren Yes, the PIN code reading requires the use of professional anti-theft equipment. For this car, I checked it based on the VIN

@@topmonkey6512 What equipment do you use for this? 🤔 I have IM608 and Topdon Phonix Max with T-Ninja? I need PIN code and CS for my VW Tiguan 2019 keyless, can you retrieve this? For aftermarket Key

It’s under - Clear Data - click on that Then choose - DIAGNOSTIC CLEAR Then check the models you want to delete Then on the right side - click - delete After that go back to settings Click on - File Manager - Scroll to the bottom This will show you how many gigs you are using and how many are available.

Yeah, there is a system update and optimize the interface, will get a chance to make update video.😀

Bought a used one says already been registered so that mean I can’t get it to work for me

manual programming is usually not recommended, it's risky. What vehicle model do you wanna do programming on?

@@topmonkey6512 MB and vag family

@@viridian6903 if you're using topdon phoenix remote, it's suggested to do online programming, it's safer. but you need to confirm the compatibility before doing the programming function.

@@topmonkey6512 with compatibility i tried not work

@@viridian6903 did you get in touch with topdon to consult this? cause multiple reasons can cause programming failure