Видео

Taxis are safe. In-built vehicle GPS, duress alarms, safety cameras, regular vehicle checks and specific ongoing driver training are all safety measures introduced to protect the public interest.

A regulated environment allows taxi customers the benefit of an array of booking options, responsive staff, publicly available phone numbers and feedback registers, lost property services and independently assessed service delivery benchmarks.

Taxis have demonstrated an ongoing commitment to investing in new technology for customers. Australian taxis have been among the world's first to introduce card payments, voice recognition technology, safety cameras and in-built vehicle GPS. Regulated taxis also developed the first smartphone booking app available in Australia.

Taxi companies are transparent with the public and operate in a regulated environment. Taxis respect customer privacy and will therefore not share personal contacts, record audio or on-sell private information to third parties.

Regulated taxis cater to all members of society and do not discriminate. The industry is committed to providing safe and affordable access to wheelchair accessible taxis, with drivers receiving ongoing training to accommodate customers with special needs, including customers with Guide Dogs, wheelchair users and those with mental health conditions.

Taxis provide a vital, universal service for all members of our society as part of the regulated public transport network. Unlike other forms of public transport, taxis are entirely self-funded and contribute more than $1 billion to the State economy each year.

There is a diverse cross section of taxi industry investors throughout NSW and across Australia. Of all NSW taxi plate owners, 84% own one single plate, representing thousands of small business owners and investors who rely on their investment as an income for their families and for self-funding retirement.

Driving safe, regulated taxis in the public interest.

Description

Description

Description

Wheelchair Accessible Taxi Training: Section One