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1 - 20:30 Is there a way to set blocked time prior to an appointment? You may need x minutes to setup for a specific appointment. 2 - 22:15 Is there a way to offer the quantity different for the services included? i.e. Blow Dry is 1 service included and Hair Dye is another, but you get 5 Blow Dries included and 2 Hair Dye's. 3 - If someone books service A, and they’ve already signed the documents for it in the past, they won’t be sent the form again, this is shown in your video but if they book service A, which they’ve booked before, but the form has changed since they last signed it, will the new form be sent to them? 4a - Does the system offer the ability to only book services based on their availability? e.g. if you have 5 members of staff, but only 2 hydro facial machines, if 2 hydro facial appointments are booked for the same time, is it possible to then stop others from being able to book a hydro facial during this time. 4b - If yes, is it possible for clients to filter by treatment availability? i.e. rather than keep selecting times to see when they can have a hydro facial, they could select they would like a hydro facial and then be displayed with the times that are available. 5 - Do they offer a waitlist? i.e. notify me if any availability for experience A becomes available with staff member 1 or 2 in February 2025 6a - Is there anyway to offer promo codes? 6b - Is it possible to have some prices listed, but not visible on the booking page i.e. only accessible via a link? Making it easy for you to send a client a link to a discounted service page. 7 - Is there any points system? e.g. 1 point for every £1 spent and each point is worth 1p, with the ability to offer services for a set amount of points i.e. service A is £100 (usually 10,000 points if it's 1p per point) but you offer it for 3,000 points. 8 - Is there any form of way for communication (internally between staff and externally between staff with clients) within Fresha? 9 - Is there any waiting room feature, e.g. x minutes prior to appointment, send the client a message, notifying them to take a seat and wait outside the meeting room with the yellow door. 10 - Is there a way to add photo/s to the services? 11 - Can the inventory tool be utilised for items for sale to the public and those used to complete services internally? 12a - Can you automate blast emails? e.g. when a client makes their 5th purchase, they're sent a 10% voucher? 12b - It would be great if there was an exclusions segment on the blast emails e.g. email all clients who have made 5+ purchases a 10% voucher and then send another email blast with the following rule: email a Christmas promo to all customers (except those who have made 5+ purchases) a 10% voucher. Making all clients feel special vs. "Ohhh, everyone got this deal, not just me for being a loyal customer"

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Extremely helpful, thank you for this video!

Amazing content

I don't see the workbook link. Please help!

I’m not looking for training I’m looking to hire

Love these ideas. Sounds fun :)

23:47 paid plan under services: is it free to use or do I have to get fresha plus for this particular option. I accept deposit from customer at once for multiple sessions. I don’t know how to do it in fresha.

Tried to access the work book, and it ain't opening. Just keep scanning, why?

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Thank you so much. You are so smart ❤️ Please keep up the good work.

Very beautiful insights so far. You are amazing!!!!!!!!!!

Great decision Kayle to switch to iPhone! Also very informative 🙏

Thank you so much for taking the time to make thia video. Its super helpful

Get two months free of Mangomint! thesalonbusiness.com/mangomint/ 🎉

How to study salone technic

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This is great info !

Hey, so which software would you recommend for a solo business, that offers website/ marketing etc?

Thank you so much! I'm opening a nail salon soon and was wondering what kind of incentive to provide to new customers! This is great:)

Very useful thank you both! I saved this video and watch it frequently to keep track of my business 😊

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The fly is a paid actor

Is this for USA hairdressers ?

A great video. Straight to the point. No Bs. No pointless jokes. Good job guys 👍🏻

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Väldigt lärorik serie! Så kul att det är från ett svenskt perspektiv även fast ni pratar på engelska 😊

Yes....I needed this

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That is wild. Can’t be legal in the UK either, I bet

These are great tips thank you for taking the time to share!

Fresha has telefoon Number?

Look into Comb Works, it’s a newer software that I’ve used. I’ve found it to be cost effective with single price, no add ons and all the features of the others.

Do you know of an online booking system that can be done through your website and you as a stylist have control over your bookings?

Hi My is Toya we in Bali , I have plan to build more focus in scrub and bath ( Is possible to do call or email for detail )

I also LOVE dogs, but I'm not sure how comfortable I would be with them in places I would hope are as clean and hygienic as a medical facility...

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This video should have more likes !! Awesome content

this is a great video i will be sharing with my team

How do I keep my calender selection on the right side locked? Ill click 3 selection and it goes back to just1???

This channel is IT! You both are always great and appreciated. Esp. Kayle; Kayle is a rockstar!

Thank you John and Kayle for the great content you've provided. As a salon owner of 2 years, I've really benefited from the tips and insights shared here. I'm curious to know if just using a software system is sufficient to manage the day-to-day financials of my business. In my country, the standard practice seems to be to also maintain a physical notebook alongside the software, and to compare the numbers between the two. I also have my own Excel spreadsheet where I track daily income, expenses, and monthly payments. I'm wondering if the software typically provide all the functionality needed, or are the additional records still important? Knowing that it takes lot of time to do so!

Is this website free or adds on?

you need to make a video about how you style your hair lol

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Hi John and Kayle. This video popped in my recommended and so glad it did. It's a fantastic discussion and so many salon & spa owners have settled for less. We have been striving to constantly been innovating our software and you have given us some great ideas. Keep up the great work.

I do hourly base commission so depending on the amount of money you bring in determines your hourly rate on a 4-week interval schedule so since you were paid bi-weekly I take the second two weeks add it to the first 2 weeks and that gives you your hourly rate for that pay period. It makes the hairdresser work harder for herself in order to make more money per hour plus if you hit certain quotas you hit bonuses with that. If you get five star review and your name is mentioned you get a bonus. If you hit certain tears with product you also receive different commission rates as well