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Syed, the video is in-depth and understandable for any newcomer. I'm glad to see someone trying something different in a practical manner instead of using old charts and diagrams. Keep it up, bro. Thanks a lot.

CAB is Change Advisory Board, not Change Authorisation Board

Can A non IT guy do ITIL incident management to boost his career

Namaste ITSM is a very broad field and some of the popular frameworks are a) ITIL 4.0 b) MOF 4.0 c) COBIT 2019 d) TOGAF 10 th Edition e) FITSM f) Lean IT g) SRE Any individual who is into service delivery would benefit by exploring all the frameworks and adopting a fusion of multiple frameworks , taking the best of each for the particular implementation For instance for a small scale operation, ITIL 4 may be resource intensive and thus a mix of ITIL 4 and Lean may work better Thanks

Thanks you so much Syed

sir tussi greate ho 😀😀🙌🙌🙌🙌

Amazing Work 🤘

Sir please driving direction

Thanks Syed, this video made me finally make a move, MIM now😊

Hi Do you provide PMP training as well?

Excellent way of explanation this help is to crack the interview

Hi syed ,could you please make vedio on intreview quetions for IM and MIM

Is the change manager opens a bridge call during the change implementation period? Is the change manager validating the change over that bridge call?

Hi,I have started a new role as a change manager.Does there any training online

Hie do you provide online training’s. I have started a new role as MIM and I m willing to learn about this

Well explanation & easy to understand thanks a lot

Please be prepared well before recording with examples, concepts, explanations etc to avoid frequent aaa aaa aaa while speaking. Too much aaa aaa aaa makes it very unpleasant to listen. Be very fluent when you speak. Avoid too much "right " "right". Better not to use "Right" at all... Be precise and concise as per your long experience. Also make sure your audio level is consistent... Audio should not go up down. Have ppt also to make your videos informative, attentive, memorable etc. Full screen videos on laptop are better than mobile screen display. Thank you.

Thank You Syed, I have a job now at Infy

Can you please explain what is actually a breakfix in terms of change management i have a confusion on it

please continue making videos - more and more detailed -in real time scenario basis . Thankyou for this video- really helpful.

You are an amazing trainer , please continue update such insight full videos, couldn't find your videos for long long time

Thank you Syed..i learnt something valuable from your video. looking to start role as an Incident Manager role (beginer) Hey, do you have mock sessions? if yes, pls share ..

Assalamualaikum Sir…thank you for your great sharing. Could you please create video for system outage flow to notify or inform users from IT operation perspective. Thank u

Good class...

Watched your videos without pause, awesome tutorial ❤

From 4 months i have been watching so many vedios about MIM but this vedio given clear cut clarification of way the procee go on thank Syed request you to create more vedios on ServiceNow ITSM it will soo many people who are came up with Non-IT background.

I am an Ex incident manager and even i learnt something valuable from your video. Very few people are making such long explanatory videos. Great efforts ❤

I will like to thank you again for this beautiful training video

Thank you Sir. Very nicely explained.

Wonderful explanation

Hi Sir, please explain CMDB procedure.

Can you provide the pdfs please, reply me please

Excellent video

Hey Syed, could you please create a video covering the basics of Servicenow and also touch on CSM? Your videos are very easy to follow. Thank you for all your hard work.

Hi Syed, could you please let me know the Fees for this Course and is their any new batches starting.

This is beautiful

Thanks sir, the way you are explaining. I understand a lot the change management topic

I cracked my interview in incident management only for your video here. I had no knowledge in incident management, as I m a network engineer. You have explained so clearly. Thanks 😊

You explained very well. Thank you for your video

Thank you so much

Very well explained and it's a precious video for beginners.

Im cm pm km rm all thes process comes under itsm or itil syed bro ? Nd do u provide training for those ?

Well Done!

Can we have somen real scenerio problems ..

your way of explanation is really outstanding but if you have a person behind the camera it would be really more effective because the text you have written on the whiteboard is not visible.. By the way once again hats off to your way of explanation.

Amazing for a first youtube video

Congratulations Syed...

Hi Syed, well explained pls upload problem management part 6, thanks

Sir please update the incident management Full video sir your video's are very useful to us

Hi Syed, Great, about problem management part 6 pls