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AskNicely
Добавлен 5 мар 2015
AskNicely is Frontline Success software that helps service businesses make every customer experience awesome by setting up frontline for success. The industry-leading mobile platform connects the dots between employee experience, customer experience, and revenue growth by leveraging real-time customer feedback. AskNicely services over 1,400 companies worldwide and has offices in the United States, New Zealand, and the Netherlands. Visit www.asknicely.com to book a demo.
Māori Television interview with Aaron Ward, June 2023
AskNicely co-founder & CEO, Aaron Ward, speaking with Neil Waka of Māori Television about the unfair advantage that Māori can bring to technology and the NZ Hi-Tech awards. 26 June 2023
Просмотров: 133
Видео
Māori Company of the Year, NZ Hi-Tech Awards 2023
Просмотров 191Год назад
Award acceptance speech by AskNicely Co-founder & CEO, Aaron Ward, winning Māori Company of the Year at the NZ Hi-Tech Awards Gala, 23 June 2023
86 400: The Always-On Customer Culture
Просмотров 58Год назад
Travis shares his playbook for making challenger bank 86 400 a leader in customer experience.
AskNicely Product Explainer
Просмотров 2,2 тыс.Год назад
For service businesses to win with customer experience, they need to motivate their frontline staff. The science and psychology of human behavior shows that people are best motivated by positive feedback, which is tricky to deliver when you've got 100s or 1000s of frontline employees. AskNicely provides the easiest way to catch your people doing things right and ensure they feel appreciated (an...
The Mission to Fix Frontline Work
Просмотров 230Год назад
StartupDaily interview with AskNicely CEO, Aaron Ward, on the mission to fix frontline work and how AskNicely plans to expand after the recent $32million Series B capital raise. January 2022
Māori Powhiri Ceremony for AskNicely in New Zealand
Просмотров 74Год назад
We opened a new AskNicely office in Auckland, New Zealand for our team of wonderful product people, designers, engineers, customer success, community, and partnership folks. And we made a special day of it by flying our US-based executive team to Auckland, and connecting with mana whenua o Tamaki, Ngāti Pāoa (the Māori tribal group with historic and territorial rights over the land), to welcome...
Love from AskNicely
Просмотров 45Год назад
A Public Display of Appreciation To the amazing team at Le Blanc Spa Resorts (which must be the best all-inclusive experience Los Cabos, Mexico) who hosted our AskNicely US team so we could show some appreciation to our people and their families for all that they do. Our team wanted to give thanks to your team for the most amazing experience. Sadly, there are way too many people to thank in thi...
Measure the Return on Customer Experience with AskNicely
Просмотров 245Год назад
Impress your CFO with a simple spreadsheet model that calculates the bottom line impact of value improvements in your customer experience. info.asknicely.com/return-on-customer-experience-model
The Frontline Success Platform by AskNicely
Просмотров 783Год назад
The future of customer experience is here. Introducing the world's first customer experience coaching platform that fits in your pocket. Get customer feedback delivered directly to your frontline employees in real time. Recognize and reward your people for making every customer experience awesome and connect your frontline to the bottom line - all from your phone. www.asknicely.com
The best first day ever at AskNicely Aotearoa
Просмотров 353Год назад
So, we opened a new AskNicely office in Takapuna, Tāmaki Makaurau, for our New Zealand team of wonderful product people, designers, engineers, customer success, community, and partnership folks. And we made a special day of it by flying our US-based executive team to Auckland, and connecting with mana whenua o Tamaki, Ngāti Pāoa, to welcome our team with a blessing and powhiri ceremony. We know...
The Frontline Coaching Playbook
Просмотров 1332 года назад
The Frontline Coaching Playbook gives CX teams a complete toolset to transform your organization's customer experience! Get your free copy to see the latest research from AskNicely on how the world’s most innovative service brands empower their service teams. You'll discover the 7 habits of world-class brands that rely on frontline workers to make every customer experience awesome. Get your dow...
Introducing AskNicely's frontline success platform
Просмотров 2,5 тыс.2 года назад
AskNicely helps service businesses improve customer experience with our frontline success platform.
Global Frontline Experience Summit 2020
Просмотров 1293 года назад
At Frontline Summit 2020, leaders from Ritz Carlton, The Red Cross, and more than 30 other customer-obsessed service businesses will be sharing frontline stories, practices, and playbooks that they are using to win with customer experience. Register for free at frontlinesummit.com You’ll have the chance to hear from and virtually network with customer experience professionals and frontline lead...
Love Your Feedback
Просмотров 9 тыс.4 года назад
We're building a brand new category of software around Customer Experience. Great customer experiences aren't created by analysts, they're created by people. Our mission is to inspire and motivate people to deliver the best experience to every customer, every day.
Life at AskNicely
Просмотров 5614 года назад
Find out what fuels AskNicely's play-to-win culture (spoiler: it's not only cold brew and kombucha). Sound good? We're hiring! www.asknicely.com/careers
How does an NPS company drive NPS? | Alex Wong @ Gainsight Pulse 2019
Просмотров 6474 года назад
How does an NPS company drive NPS? | Alex Wong @ Gainsight Pulse 2019
Smooth Customer Journeys Deliver Smooth Customer Experiences
Просмотров 1714 года назад
Smooth Customer Journeys Deliver Smooth Customer Experiences
Webinar: 2018 NPS Benchmark Study - Results & Reactions
Просмотров 2234 года назад
Webinar: 2018 NPS Benchmark Study - Results & Reactions
Seat at the Revenue Table: How Today’s Customer Success Teams Drive Growth
Просмотров 294 года назад
Seat at the Revenue Table: How Today’s Customer Success Teams Drive Growth
Supercharging your CS Tech Stack using Voice-of-Customer Data
Просмотров 604 года назад
Supercharging your CS Tech Stack using Voice-of-Customer Data
NPS Everywhere: The Competitive Advantage of a Customer-Obsessed Culture
Просмотров 1464 года назад
NPS Everywhere: The Competitive Advantage of a Customer-Obsessed Culture
Webinar: 5 ways to scale customer experiences with front line collaboration
Просмотров 864 года назад
Webinar: 5 ways to scale customer experiences with front line collaboration
CX Obsession: Matt Hoffman, Westland Distillery
Просмотров 264 года назад
CX Obsession: Matt Hoffman, Westland Distillery
Living Room Realty: Meeting Customers Where Their Obsession Is
Просмотров 244 года назад
Living Room Realty: Meeting Customers Where Their Obsession Is
DiscoverOrg: Finding the Peppermint Bark Moment
Просмотров 194 года назад
DiscoverOrg: Finding the Peppermint Bark Moment
Ziba Design: Serving the Internal Customer
Просмотров 494 года назад
Ziba Design: Serving the Internal Customer
Very nicely done
"Scientists" :D