Desku
Desku
  • Видео 22
  • Просмотров 15 602
How To Get Custom Data From Customer Chat in Desku's Chat Widget
Learn how to add custom input fields to the Desku chat widget to collect additional information from your visitors. This tutorial covers creating various field types, including dropdowns, and using hidden fields to capture data already available to the browser. By following these steps, you can gather more precise details from your customers, helping your support agents provide better assistance. Perfect for anyone looking to improve their customer interaction through Desku's chat widget customization.
Просмотров: 31

Видео

How to Make Eva AI Smarter with Each Response | Desku Eva AI - Short
Просмотров 452 месяца назад
Discover how to train Eva AI with conversation snippets submitted by support agents in this video. Learn how Desku helps improve AI responses, making Eva AI more accurate with each question. Upon closing Eva AI-involved tickets, the AI prompts agents to add snippets, ensuring continuous learning and better responses for future inquiries. Watch to see how Eva AI gets smarter with each input!
How to Build Knowledgebase & Write Articles using Desku
Просмотров 182 месяца назад
Desku's Knowledge Base feature is designed to integrate seamlessly with our Customer Support system. This allows you to list articles on your customer portal, share related articles during unified inbox conversations, and even use these articles as training material for the Eva AI Chatbot. The Knowledge Base serves as a self-service resource for customers, providing articles, documents, and FAQ...
How to Connect Google oAuth Workspace Email with Desku.io
Просмотров 452 месяца назад
How to Connect Google oAuth Workspace Email with Desku.io
Deploy this AI Chat Widget & Let It handle Customer Queries Automatically
Просмотров 232 месяца назад
Learn how to enable and customize the Eva AI Navbar Widget in Desku. This widget allows visitors to chat directly with trained AI, providing immediate assistance. You can personalize the widget's appearance, choose its default view, adjust colors, font-family, and position it on your webpage for a perfect fit. Enable better customer interactions on your site with the Eva AI Navbar Widget.
How to Automatically Grow Instagram Business with AI? | Insta Business AI ChatBot Agent
Просмотров 403 месяца назад
Connect your Instagram business account to Desku and never miss a lead. Desku notifies you instantly of all customer interactions, including messages, comments, story mentions, and replies. This allows you to respond quickly and keep track of all interactions efficiently. With Desku's AI-powered support, you can manage automated responses, handle product inquiries, take orders, and let customer...
How to Build No-Code Telegram AI Chatbot for Customer Support in Minutes
Просмотров 2153 месяца назад
Automate your support with Desku and Telegram Bot! Use AI-powered custom recipes or connect with a live agent directly. Here's how to set it up: 00:00 1. Creating a Telegram Bot: - Search for "Bot Father" on Telegram (look for the verified badge). - Click "Start" and select "new bot." - Follow the prompts and set the name & a unique username. - Copy the API Token provided. 00:45 2. Connecting t...
Speed Up & Increase Quality of Your Support System with Eva AI in Desku
Просмотров 353 месяца назад
Discover how to train your Eva AI in Desku with ease! Visit the Automation Page to explore AI, automation, and bot recipes. Feed Eva training data through various methods: from public URLs to Desku Docs articles or plain text content. Track Eva's sources and even integrate PDF, Txt, or CSV files for training. Craft creative responses by adding FAQs or different questions with the same answer. C...
This App will Boost Your Shopify Store & Customer Experience | AI Customer Service Automation App
Просмотров 3554 месяца назад
Let Desku revolutionize your Shopify Store! Connect Multiple Shops - 00:04 Desku allows the Shopify vendors to connect their multiple stores, so they can support customers of all the stores from a single place. Adding a store here is as easy as one-time authorization. Live Chat For Your Store - 00:22 Desku provides a Fully customizable & Easy to Install Live Chat widget for your Shopify Store. ...
How to Connect Your Ecwid eCommerce Store with Desku.io
Просмотров 354 месяца назад
Connecting your Ecwid Store with Desku is a breeze! Follow these simple steps: Open the Apps page in your Ecwid Dashboard. Search for and install the Desku App. Log in to Desku when prompted, and your store will be connected. Alternatively, you can connect from the Desku panel: Go to Settings, Integrations, eCommerce Platforms. Click on the Ecwid card and then the "New Store" button. That's it!...
How to Quickly Handle Customer Questions Using Saved Replies In Desku.io
Просмотров 2195 месяцев назад
Responding to multiple customers with generic messages takes much effort, and also costs your time & theirs as well. That's why Desku has a feature called "Saved Replies". Saved replies keep the communication consistent across all the team members. Simply press the hash key, Type to search & click to use. Take a free trial of Desku for this, and many more features. 😎👉🏻👉🏻 console.desku.io/auth/r...
How to Prioritize & Groups Support Tickets Automatically using Desku
Просмотров 135 месяцев назад
Creating custom views in Desku allows agents to easily filter tickets, displaying only those matching specific criteria. Try custom views & much more by taking a free trial of Desku. Have a Desku Trial & Experience the AI Powered Support Platform 😎👉🏻👉🏻 console.desku.io/auth/register
Empower your Support Agents with Eva AI in Desku.io | Short
Просмотров 215 месяцев назад
Desku's writing assistant takes the support system up a notch. Eva AI in Desku can: 👉🏻 Convert casual language to professional, 👉🏻 Convert harsh or similar tones to friendlier so your customers always stay friendly in response. 👉🏻 Not have time to write long messages? Give A I a few words & it will write as expectations. 👉🏻 You don't need External Grammar tools. Eva AI can fix your grammatical ...
Introducing Liquid Variables in Desku.io
Просмотров 2455 месяцев назад
Introducing Liquid Variables in Desku! Say goodbye to repetitive replies and hello to efficient customer support. With Liquid Variables, easily tailor responses based on specific scenarios. Whether it's providing Shopify order details or a general message, it's all covered. No need to worry about complex coding - simply input your condition and desired outcome, and let the system do the rest. P...
Introducing Eyecatcher in Desku.io | Customer Engagement & Support
Просмотров 445 месяцев назад
Introducing the Eyecatcher widget in Desku! Designed for seamless interaction between you and your target audience, it appears above the chat widget to instantly grab visitors' attention. Choose from three types: Plain Text for greetings or information, Quick Reply for engaging questions or links, and Card for captivating visuals and customizable buttons. Craft your Card Eyecatcher with images,...
Desku.io has a lot of Third-party Integrations available | Short
Просмотров 45 месяцев назад
Desku.io has a lot of Third-party Integrations available | Short
Desku's Eva AI can help Support Agents in Multiple Ways | Shorts
Просмотров 8 тыс.5 месяцев назад
Desku's Eva AI can help Support Agents in Multiple Ways | Shorts
Desku's New Unified Inbox | Desku.io
Просмотров 286 месяцев назад
Desku's New Unified Inbox | Desku.io
Introducing Eva - GPT-4 for Customer Service & Automations
Просмотров 4,6 тыс.9 месяцев назад
Introducing Eva - GPT-4 for Customer Service & Automations
How to Connect WhatsApp with Desku
Просмотров 2572 года назад
How to Connect WhatsApp with Desku
How to Use Attribute Node in DeskuBots
Просмотров 542 года назад
How to Use Attribute Node in DeskuBots
Desku.io - Ultimate Helpdesk System
Просмотров 1,3 тыс.2 года назад
Desku.io - Ultimate Helpdesk System