BPO Interview Tutorials
BPO Interview Tutorials
  • Видео 195
  • Просмотров 692 341
Prepare training batch protection using the Gantt chart ( Ms Excel)
Prepare training batch protection using the Gantt chart ( Ms Excel)
Просмотров: 25

Видео

Operation Capacity Planning - Question 2
Просмотров 259 часов назад
Operation Capacity Planning - Question 2
Operations Capacity Planning in Call center- question 1
Просмотров 4612 часов назад
capacity planning questions in interviews operational capacity planning questions in interviews learn to plan daily headcount needed for production bpo capacity planning Must Watch some MS Excel videos: How to calculate count if in excel: ruclips.net/video/ve1KM2wzfTQ/видео.html How to do VlookUP in Excel : ruclips.net/video/Q56qSdRktR4q/видео.html How to upload document & pdf in Excel Sheet: r...
Wrap up time in call center
Просмотров 3214 часов назад
Must Watch some MS Excel videos: How to calculate count if in excel: ruclips.net/video/ve1KM2wzfTQ/видео.html How to do VlookUP in Excel : ruclips.net/video/Q56qSdRktR4q/видео.html How to upload document & pdf in Excel Sheet: ruclips.net/video/j08ACMPViMs/видео.html How to add calculate field in Excel ruclips.net/video/tDOlXyA1lrM/видео.html Six Sigma Certification videos: What is Kaizen : rucl...
To do list in ms excel (Task Management)
Просмотров 26921 час назад
To do list in ms excel (Task Management)
Occupancy formula in call center
Просмотров 80День назад
Must Watch some MS Excel videos: How to calculate count if in excel: ruclips.net/video/ve1KM2wzfTQ/видео.html How to do VlookUP in Excel : ruclips.net/video/Q56qSdRktR4q/видео.html How to upload document & pdf in Excel Sheet: ruclips.net/video/j08ACMPViMs/видео.html How to add calculate field in Excel ruclips.net/video/tDOlXyA1lrM/видео.html Six Sigma Certification videos: What is Kaizen : rucl...
Add Vlookup on images in MS Excel
Просмотров 119День назад
Add Vlookup on images in MS Excel
First contact resolution in call center Operation KPI
Просмотров 7914 дней назад
Must Watch some MS Excel videos: How to calculate count if in excel: ruclips.net/video/ve1KM2wzfTQ/видео.html How to do VlookUP in Excel : ruclips.net/video/Q56qSdRktR4q/видео.html How to upload document & pdf in Excel Sheet: ruclips.net/video/j08ACMPViMs/видео.html How to add calculate field in Excel ruclips.net/video/tDOlXyA1lrM/видео.html Six Sigma Certification videos: What is Kaizen : rucl...
Call Transfer Rate in call center
Просмотров 25621 день назад
Must Watch some MS Excel videos: How to calculate count if in excel: ruclips.net/video/ve1KM2wzfTQ/видео.html How to do VlookUP in Excel : ruclips.net/video/Q56qSdRktR4q/видео.html How to upload document & pdf in Excel Sheet: ruclips.net/video/j08ACMPViMs/видео.html How to add calculate field in Excel ruclips.net/video/tDOlXyA1lrM/видео.html Six Sigma Certification videos: What is Kaizen : rucl...
Active waiting call in Call Center
Просмотров 4621 день назад
Must Watch some MS Excel videos: How to calculate count if in excel: ruclips.net/video/ve1KM2wzfTQ/видео.html How to do VlookUP in Excel : ruclips.net/video/Q56qSdRktR4q/видео.html How to upload document & pdf in Excel Sheet: ruclips.net/video/j08ACMPViMs/видео.html How to add calculate field in Excel ruclips.net/video/tDOlXyA1lrM/видео.html Six Sigma Certification videos: What is Kaizen : rucl...
Roles and responsibility of the training team lead
Просмотров 117Месяц назад
Must Watch some MS Excel videos: How to calculate count if in excel: ruclips.net/video/ve1KM2wzfTQ/видео.html How to do VlookUP in Excel : ruclips.net/video/Q56qSdRktR4q/видео.html How to upload document & pdf in Excel Sheet: ruclips.net/video/j08ACMPViMs/видео.html How to add calculate field in Excel ruclips.net/video/tDOlXyA1lrM/видео.html Six Sigma Certification videos: What is Kaizen : rucl...
THROUGHPUT in Project Management
Просмотров 237Месяц назад
THROUGHPUT in Project Management
How to get text from Image in MS Exel using ChatGPT functions
Просмотров 502 месяца назад
How to get text from Image in MS Exel using ChatGPT functions
Installation of ChatGPT extension for MS Excel (Google sheet)
Просмотров 2352 месяца назад
Installation of ChatGPT extension for MS Excel (Google sheet)
Agile Methodology in project management
Просмотров 2072 месяца назад
Agile Methodology in project management
Waterfall model in project management
Просмотров 1042 месяца назад
Waterfall model in project management
Prepare an automated review deck - wbr- using google slides
Просмотров 2332 месяца назад
Prepare an automated review deck - wbr- using google slides
DatedIf Function in Ms excel - learn with example
Просмотров 1083 месяца назад
DatedIf Function in Ms excel - learn with example
Roles and responsibility of Operation Manager
Просмотров 1503 месяца назад
Roles and responsibility of Operation Manager
Productivity & Utilization dashboard using MS Excel -2024
Просмотров 6264 месяца назад
Productivity & Utilization dashboard using MS Excel -2024
Call monitoring parameter in call center
Просмотров 1,3 тыс.4 месяца назад
Call monitoring parameter in call center
Total quality Management in Six Sigma
Просмотров 2134 месяца назад
Total quality Management in Six Sigma
WFM (workforce management) analyst Roles & Responsibilities
Просмотров 1,2 тыс.5 месяцев назад
WFM (workforce management) analyst Roles & Responsibilities
How to create a calendar in Google Sheet (MS Excel)
Просмотров 2415 месяцев назад
How to create a calendar in Google Sheet (MS Excel)
Create Gmail Address in MS Excel
Просмотров 1756 месяцев назад
Create Gmail Address in MS Excel
Spin Button in MS Excel with vlookup
Просмотров 2646 месяцев назад
Spin Button in MS Excel with vlookup
Compliance audits in call center
Просмотров 1,1 тыс.7 месяцев назад
Compliance audits in call center
Filter function in MS Excel learn with 3 uniques examples
Просмотров 2877 месяцев назад
Filter function in MS Excel learn with 3 uniques examples
Dynamic search box in Ms Excel with example
Просмотров 4137 месяцев назад
Dynamic search box in Ms Excel with example
6 days working employee roster planning using ms excel
Просмотров 2907 месяцев назад
6 days working employee roster planning using ms excel

Комментарии

  • @DeepakSingh-de2rb
    @DeepakSingh-de2rb День назад

    Sir, there is a term, the name is occupancy... Do you expect to work an employee on 100% occupancy ? For the right calculation you should consider the occupancy as well..

  • @vajeehabanu
    @vajeehabanu 3 дня назад

    Im looking for a Quality analyst role if any plz let me know , i hv 3.5 yrs of QA experience

  • @LloydBates-t6x
    @LloydBates-t6x 4 дня назад

    Lopez George Walker Elizabeth Lewis Barbara

  • @Cathrine_Edwin24
    @Cathrine_Edwin24 4 дня назад

    May i know your name ?

  • @Cathrine_Edwin24
    @Cathrine_Edwin24 4 дня назад

    Excellent 👌

  • @Cathrine_Edwin24
    @Cathrine_Edwin24 4 дня назад

    Excellent 👌

  • @dhanunjayrao5306
    @dhanunjayrao5306 5 дней назад

    Can share utililization

  • @ayeshabi9704
    @ayeshabi9704 5 дней назад

    Play the calls in feedback time and make the champs understand the area of opportunities.

  • @haroldmarquez8471
    @haroldmarquez8471 5 дней назад

    terrible English I did not get because of your accent

    • @BPOInterviewTutorials
      @BPOInterviewTutorials 5 дней назад

      @@haroldmarquez8471 apology for the issue, please let m know how can i help u

  • @rudraprasad6745
    @rudraprasad6745 8 дней назад

    Plz share the link of this file

  • @Cathrine_Edwin24
    @Cathrine_Edwin24 9 дней назад

    Excellent

  • @sonalipriyadarshinimishra8019
    @sonalipriyadarshinimishra8019 9 дней назад

    Can you share how to prepare BQ performance chart in excel?

  • @jainbhakti8754
    @jainbhakti8754 10 дней назад

    Good

  • @BPOInterviewTutorials
    @BPOInterviewTutorials 10 дней назад

    Must check our playlist

  • @maheshtiwari3446
    @maheshtiwari3446 14 дней назад

    Very good work bro, its helping me. Thanks keep on...

    • @BPOInterviewTutorials
      @BPOInterviewTutorials 13 дней назад

      Thanks for feedback, kindly share videos and help me also in getting more reviewers and subscribers

  • @Deepak_chavan_
    @Deepak_chavan_ 14 дней назад

    Sir I want this exal sheet for practice

  • @aakashsinghpundir141
    @aakashsinghpundir141 18 дней назад

    Sir please tell how many aufit per day and how many feedback you can close

    • @BPOInterviewTutorials
      @BPOInterviewTutorials 18 дней назад

      Audits depend on the target shared by your manager, and feedback we have to close the same day so that the employee will not make the same mistake again

    • @aakashsinghpundir141
      @aakashsinghpundir141 18 дней назад

      @@BPOInterviewTutorials if 40 audit in a day for example then how many feedback you give on that day

    • @BPOInterviewTutorials
      @BPOInterviewTutorials 18 дней назад

      There will be a certain deadline for the task, but I suggest it should be closed same day as u won't get all 40 as error

    • @aakashsinghpundir141
      @aakashsinghpundir141 18 дней назад

      @@BPOInterviewTutorials if interview ask me that how many feedback you close in a day on average what should I answer in interview bro and what is the percentage of feedback please tell me

  • @madhappanayak8572
    @madhappanayak8572 20 дней назад

    It's very helpful, thank you so much.

  • @Misa-lt4wq
    @Misa-lt4wq 24 дня назад

    Thank you. Very helpful.

    • @BPOInterviewTutorials
      @BPOInterviewTutorials 24 дня назад

      @@Misa-lt4wq great to hear, keep sharing videos and help me with more subscribera

  • @user-nk2rr7zd7y
    @user-nk2rr7zd7y 27 дней назад

    can i have your personal guidance regarding 7 qc tools?

  • @ithirawat65
    @ithirawat65 Месяц назад

    if you can also add PPT for trainers..how to present

  • @anushab8383
    @anushab8383 Месяц назад

    Is this similar to the role of scheduling specialist?

    • @BPOInterviewTutorials
      @BPOInterviewTutorials Месяц назад

      Yes

    • @anushab8383
      @anushab8383 Месяц назад

      @@BPOInterviewTutorials thank you for the response, I request you please help me with the scheduling specialist questions based on Excel questions?!???

    • @BPOInterviewTutorials
      @BPOInterviewTutorials Месяц назад

      @anushab8383 sure will be working on it

  • @muhammadasif-gw2kc
    @muhammadasif-gw2kc Месяц назад

    What is TNI, TNM, PIP?

  • @shakeershaik2497
    @shakeershaik2497 Месяц назад

    Please provide the Raw data sheet

  • @terrancehogg809
    @terrancehogg809 Месяц назад

    Good job buddy !! informative and useful content

  • @user-in4ig6jx9l
    @user-in4ig6jx9l Месяц назад

    Brother, can you make a video on OJT training throughput?

  • @thechamp1139
    @thechamp1139 Месяц назад

    Ur absolutely 💯❤

  • @raghunair
    @raghunair Месяц назад

    Apparantly, abandonment only refers to the calls that don't connect to the customers. The ones that agent hang up post connection will fall under a different category.

  • @SNEHASR-m1h
    @SNEHASR-m1h Месяц назад

    Throughput Information video please

  • @fiber2156
    @fiber2156 2 месяца назад

    Operation वाले ,बॅक बेंचर्स,अनपढ , गंवार , छपरी और चुतीऐ होते है

  • @ahmedmarliesjunaveeantocan3656
    @ahmedmarliesjunaveeantocan3656 2 месяца назад

    this is really helpful

    • @BPOInterviewTutorials
      @BPOInterviewTutorials 2 месяца назад

      Thanks for the feedback kindly share videos and help me with more subscribers

  • @pushpak5939
    @pushpak5939 2 месяца назад

    Hello Sir, can we install chatgpt in office system?

  • @B-Cool1988
    @B-Cool1988 2 месяца назад

    Nice

  • @balagaachutarao6654
    @balagaachutarao6654 2 месяца назад

  • @biswajitsaha4988
    @biswajitsaha4988 2 месяца назад

    The way you are teaching is very helpful, can you make video about fraud prevention analyst in BPO ?

  • @Hari_tha_
    @Hari_tha_ 2 месяца назад

    Hi, can you make a video about how to calculate the Quality score?

    • @BPOInterviewTutorials
      @BPOInterviewTutorials 2 месяца назад

      Hi check out the playlist ruclips.net/p/PLZnXFwmcYXFDO5tHJYpTbv3I0GRHPtgjO&si=ZAg876Mfb06Iy7-e

    • @Hari_tha_
      @Hari_tha_ 2 месяца назад

      ​@@BPOInterviewTutorials Ok

  • @mortyrick926
    @mortyrick926 2 месяца назад

    Hi! Thank you, really informative video! Can you elaborate - what does actually the accurancy rate show us ?

    • @BPOInterviewTutorials
      @BPOInterviewTutorials 2 месяца назад

      Thanks for the feedback, can u elaborate the query in detail?

  • @ankleshyadav4722
    @ankleshyadav4722 2 месяца назад

    Heyy Bro Please PKT Creation Video Needed. How To Create PKT In Google Sheet

    • @BPOInterviewTutorials
      @BPOInterviewTutorials 2 месяца назад

      Check out Trainers Tutorial: ruclips.net/p/PLZnXFwmcYXFBwMfqv1vU3okv5o6LadLMc

    • @ankleshyadav4722
      @ankleshyadav4722 2 месяца назад

      @@BPOInterviewTutorials I saw the video but it doesn't show how to make it Google sheet

    • @BPOInterviewTutorials
      @BPOInterviewTutorials 2 месяца назад

      @ankleshyadav4722 okey will prepare video on it

  • @ypsahoo3901
    @ypsahoo3901 2 месяца назад

    It was really helpful

    • @BPOInterviewTutorials
      @BPOInterviewTutorials 2 месяца назад

      Thanks and plz check out our playlist for more videos and keep sharing the videos. Last, don't miss to get more subscribers 😅

  • @shrutikadam514
    @shrutikadam514 2 месяца назад

    Hii would like to know more about quality analysts and leader please share more details of this

    • @BPOInterviewTutorials
      @BPOInterviewTutorials 2 месяца назад

      Hey check out playlist ruclips.net/p/PLZnXFwmcYXFDO5tHJYpTbv3I0GRHPtgjO&si=Hq_xZwCZIlUKpzx-

  • @sunilchevy2784
    @sunilchevy2784 2 месяца назад

    Very helpful darling 😊

  • @fahadrasheed2957
    @fahadrasheed2957 2 месяца назад

    Thank you

  • @teamlogin5687
    @teamlogin5687 2 месяца назад

    It's very helpful

    • @BPOInterviewTutorials
      @BPOInterviewTutorials 2 месяца назад

      Thanks for the feedback, please help in getting more subscribers

  • @tubashaikh3253
    @tubashaikh3253 2 месяца назад

    Hindi me hi likh dete

  • @bivashmajumder8363
    @bivashmajumder8363 2 месяца назад

    One thing I would like to ask that F*20 should be 300, but how come it is showing as 304 in capacity?

  • @RAVIKUMAR-to6fs
    @RAVIKUMAR-to6fs 2 месяца назад

    How much salary should expect as a entry level? (WFM Analyst)

  • @KatrinaMoninaS.Loares
    @KatrinaMoninaS.Loares 2 месяца назад

    Is the fair audit% the qa score% or is it the accuracy% that indicates the qa score%? Thank you