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I have been this resort before Covid, it's great, especially the food. But be aware of they are selling -- membership in the Bahia Principe Privilege Club, Google "bahia principe privilege club" before you want sign the contract

DO NOT IGNORE THE NEGATIVE REVIEWS! Rooms beyond dated, dirty, and moldy. Nothing in rooms works properly. Food is dismal. There were NO reservations available for a la carte restaurants on our arrival. We spent the first 1+ hour of our vacation arguing for three reservations at very mediocre restaurants. Worse, some restaurants have top menu items that cost you extra $$$ out of pocket. NOT “All Inclusive”. The inside buffets smell bad. Food at the outdoor BBQ is undercooked. member of our group contracted salmonella. The resort is understaffed. The majority of the staff seem miserable … unless they are requesting you to leave positive feedback on social media. GO SOMEWHERE ELSE!!!

#grandsirenispuntacana. Stay away! Stay far away! Worst vacation ever! Resort management is very poor at what they do. Bath towels .. just as an example ... are a shortage. We were left with no bath towels multiple days. We would call and message resort and concierge frequently. Always told '20 minutes'. On our last night towels were delivered at 9pm after going to the lobby and complaining for an hour to 3 or 4 different resort people. Rooms are run down, dirty, and moldy. AC does not work well. Toilets clog frequently. Furniture and fixtures are broken. We found all mattress covers soiled with body fluid from whoever stayed in the rooms before us. So gross! Our supposed fold up bed was broken and beat up pieces of what was once a fold up bed. The mattress was not even a fold up mattress. Some restaurants ok. Food at BBQs is too rare. Buffets are smelly and food sits out way too long. Family member ended up needing to be treated with a strong antibiotic due to stomach illness contracted at the resort. Understaffed. Long lines and waits. Pool bar is a crowded mob scene. Public restrooms on the resort feel and smell like a sewer line opened up in a sauna. Do yourself a favor and find a different resort!

8 Reisen nach Playa del Carmen und Cancun sind genug. Jetzt ist Zeit für Punta Cana. Hotels der Kette Riu sind immer eine gute Wahl. 💗🌴🍍🧋🍹🤗

KARENS

Walker Paul Young Eric Martin Angela

UNSANITARY AND UNHYGIENIC FOOD AND FACILITY WHATEVER YOU NEED TO DO TO AVOID THIS RESORT … JUST DO IT!!! A few days into our stay, we found that only a thin bedsheet separated us from existing uncleaned human body fluid stains from prior guests on the mattress covers on the beds. There is just no coming back from that! No amount of ‘super animation’ fixes that! Additionally …. Black mold was in the grout in our rooms. Black mold was in just about every crevice and corner of the bathroom. Black mold was on the surface of the wallpaper in our rooms. Furniture in our room was damaged and poorly repaired. The rooms needed to be gutted, mold-abated, and entirely renovated. There is an underlying and ever-present sewerage odor in the main buffet buildings. Insects land on tables and food areas. Sometimes birds as well. Food is not maintained at proper temperatures and sits out for long hours. Food was found to be often undercooked and very rare, especially the food at the outdoor barbeques. A member of our group did come down with severe diarrhea that lasted for many days after returning home. The staff solicits positive social media feedback posts during the day. The resort is understaffed. Management is incompetent. The manager-on-duty tried to explain how difficult it is to supply clean bath towels to each room every day. How sad is that! We completed a complaint form and followed up with emails to the manager on duty. We have heard nothing back from the resort. Shame on expedia for listing this as a 5-star resort. This is a very, very bad 3-star resort.

Why are you using computer generated voice over smear campaign

excellent video🥰🥰🥰🥰

All bullshit Went there 10 times it s all great

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Só faltou guarda sol nas cadeiras de praia. Ficar o dia todo no sol não dá

I got back last week from my trip to Playa de Carmen. I stayed here with my family, In all 9 of us. Clean rooms, but lacks some privacy. The food was good, give it a 8. The beach is clean every day, no seaweed at all. The pools were fun and the pool bar was good as well. Leo was the best bartender. Be ready to sweat, it’s hot and really no one’s fault.

Grand Sirenis Punta Cana ruined our family vacation. Unfortunately, we experienced virtually all of the negative feedback items mentioned elsewhere, including a dump of a room and major stomach illness from undercooked food. What was infuriating was the staff soliciting positive reviews or, worse, taking your cell phone and leaving positive reviews on the resort from your phone. We were solicited for positive reviews. We heard the same from other guests while at the resort. We were warned not to let staff take your cell phone. Each day, every day there are easily 10 to 15 positive reviews on google for ‘super animation’. The resort staff was very persistent on having my phone at check out to ‘check out through expedia app.’ I absolutely refused to hand over my phone, I never logged out through any app, and nothing happened as a result. Save your money and aggravation … READ AND LISTEN TO THE NEGATIVE REVIEWS! Go somewhere else for your vacation!!!

We have stayed at akumal twice and recently stayed at Coba, May27th/11th June 2024. This is our fevourite hotel chain. Everyone and everything is fantastic, if anything is wrong or broken, its fixed as quickly as possible., Hlighly recomended

Been here with my family and we have booked a return trip for next year. The wildlife, hotel grounds, beach and xcarat park next door are all amazing. I do agree with the food not being top notch but it wasn’t awful either. Good variety and if you try everything you just avoid what you didn’t enjoy. We did not get or hear of any food poisoning on our trip. The steak house was great and I did enjoy the taco/pizza place too. Buffet needs improvement for sure though but like I said, try it all and then dodge what you don’t enjoy

The food made us so sick the meat is horrible!

We got so sick for 2 weeks

I saw this video and decided to take a 10 day vacation there. During my stay a got food poisoning and had to take medication. Food is horrible the only thing that me and my family ended eating was the omelette station do to that they had fresh eggs other than that not good. Room was so far from buffet we had to walk 15 minutes to get there and 15 minutes to get back to our room. Beach is man made and did not look appealing everywhere you want to go is 15 minutes walk it get tirering after 2 days. Well I can keep going and going but I’m going to ended on a good not the omelette guy Hugo the best he made my omelette to perfection and not made me sick like the rest of the food that had flys everywhere. My room service very good I made sure they both got a good tip before we left.

Finally an honest review. Couldn't agree more with each and every aspect.

One of the best cheap hotels in cancun wdym???

I dont get it! I have stayed in this hotel 3 times and everytime it has been amazing so you must of just came at a bad time!! And how is this not an all inclusive hotel you dont have to pay for anything lol

That A.I voice and pronounciations was painful.

Been there before and going again, NOT my experiences

Is it worth upgrading to Diamond Club?

Very nice resort thanks for sharing and now I'm your new subscriber please stay connected and have a great day

DO NOT GO TO THIS HOTEL. SOMEONE WENT TO THE ROOM AND BROKE THE SAFEBOX AND STOLE OUR CASH AND CREDIT CARDS. WE REPORTED TO THE MANAGER/DIRECTOR , LAURA BUT DIDN'T SEEM LIKE SHE CARE. SHE TOLD US THAT THEY WOULD GIVE AN UPDATE BY THE END OF THE TRIP BUT LAURA NEVER GOT BACK TO US. ALSO THEIR ROOMS IS RUN DOWN, MOST OF THE THINGS ARE BROKEN AND IT SMELLED LIKE ROTTEN FISH.

Thanks! Going in January for my bday!

It's my 5th time. and I love it ❤❤and I go this year again very very good hotel exelent service delicious 😋 food 😋

I was disappointed with the food reservation, is only buffet and burgers, unless you get The Universe to make Magic..

Going August 🎉

Gracias por el video, eso era lo que quería saber todo lo que tenia el resort.

People smoke everywhere here. Everywhere, at the pool, on the beach, at the shows.

Going in September can't wait

Purna Caina? 😂

🇩🇴

This video is showing clips from two different excellence resorts in Punta Cana - very misleading in your title, probably a good idea to mention that it’s Punta Cana and el carman

Not a bad overall review but the thumbnail is clickbait. Other than the words of one unsubstantiated review, no evidence of racism was presented.

9 times out of 10 you didnt get your way so you decide trying to persuade others not to go 😂😂😂😂

How is it not an all inclusive? Lol

So this was a all negative video?

Been there twice and enjoyed myself each time. the visit post Covid was a little lacking but understandable. I still plan to go back.

This video combines images from two difference Excellence properties. Misleading.

Like this resort! Nice video!

Thank You for good footage!

Nice video! thank you! very informative!!

All Bahia good resorts! 100%

Very interesting review! Never see nothing in this way!

Truth review! My respect TropicTruth!

What a dirty resort! Feel bad for tourists who was there!