DashRendar
DashRendar
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Grounding Wire Fix for Erratic Touchpad Issue (Dell Inspiron 16 Plus)
The Dell Inspiron 16 Plus (7610 and other models) is known to have issues with the touchpad behaving erratically at times. This problem can be resolved by improving the grounding for the touchpad, which I show how to do in this video.
Special thanks to griffinross2, JackNis, and other contributors who collaborated with me on pioneering this solution in the following Dell Community thread: www.dell.com/community/Inspiron/Running-List-of-Inspiron-7610-Touchpad-Issue-Posts/m-p/8177231/highlight/true#M141979
UPDATES BASED ON COMMENTS:
- Many users have found success using conductive copper foil tape as an alternative to soldering a wire for the electrical connection.
- This grounding fix has prov...
Просмотров: 34 282

Видео

Комментарии

  • @TheCodingLadder
    @TheCodingLadder 24 дня назад

    Hey man how is you touchpad now is it working flawlessly

    • @dashrendar2625
      @dashrendar2625 23 дня назад

      Yes, still working flawlessly

    • @TheCodingLadder
      @TheCodingLadder 23 дня назад

      @@dashrendar2625 I am gonna try that man hope me luck

  • @James2210
    @James2210 Месяц назад

    I'm having weird issues with the G16 7620 on Linux. I'm wondering if this is the same thing.

  • @freekycheese
    @freekycheese Месяц назад

    Just wanted to confirm, I performed this fix on the Inspiron 16 2-in-1 (7620) last night and it appears to have been successful. Similar layout internally, different under trackpad payout, but the copper pads were obvious that needed bridging Many thanks for posting this guide, deffo saved a laptop and a window!

  • @hopperxyz
    @hopperxyz 2 месяца назад

    Thank you. This works perfectly!

    • @TheCodingLadder
      @TheCodingLadder 29 дней назад

      Hey man any updates?

    • @hopperxyz
      @hopperxyz 29 дней назад

      @@TheCodingLadder Still works fine..

    • @TheCodingLadder
      @TheCodingLadder 29 дней назад

      @@hopperxyz 7610 model what kind of tape did you use

    • @TheCodingLadder
      @TheCodingLadder 29 дней назад

      @@hopperxyz it's all about making connection between that pin and screw right?

    • @hopperxyz
      @hopperxyz 29 дней назад

      @@TheCodingLadder yes.. I soldered a tiny wire.. Don't forget to scratch the oxidized surface before soldering the wire into the surface.

  • @EliseandDanchannel
    @EliseandDanchannel 2 месяца назад

    My machine was only 1 year old and would have needed its 3rd pad replacement if not for finding this ground was an issue. I bought this Dell because my old laptop (win 7 system) still worked even after falling down a flight of stairs. I used solder as I had read the tape will fail after a while. For anyone wanting to solder, use a fine emery cloth (600 or finer) to clean the copper surface of the pad and then wipe with alcohol. Tin the solder iron, then tin the copper pad and the wire you are using. Then, reheat the tinned pad and drop the wire in and pull the iron away. This will assure you have applied the least amount of heat as the solder will melt quickly. Also assures the least amount of solder on the pad.

  • @dougphillips5686
    @dougphillips5686 4 месяца назад

    I'll try conductive tape.

  • @dav8388
    @dav8388 4 месяца назад

    Just wanted to say this works. I actually found this video after I orderd my laptop but before it arived. I guess Google was like "oh you bought a dell well here's your protentional future" Well it happend. I rememberd this fix, but i didn't have the tools to solder the wire, so i just put the wire between the conductive pad and the ground tab, then atachet it to the same screw you did, and instant change it work great now. Thanks

  • @Galoppogos
    @Galoppogos 4 месяца назад

    Thank you for the video. I too have a Dell Inspiron 16-7610. Rather than soldering an additional wire for better grounding, i simply did insert an additional wire between the copper plate and the little aluminum tongue. The connection between these two parts was simply too poor to provide good grounding. Now it is much better and my touchpad problems are gone.

  • @UnicornGuru
    @UnicornGuru 4 месяца назад

    Do you know if this same fix will work on a 7620 2-in-1? It seems to use the same basic architecture.

    • @dashrendar2625
      @dashrendar2625 4 месяца назад

      @piotr5646 did the repair on their 7620 2-in-1 five months ago. They left a comment on their experience below.

  • @Nidavellir9
    @Nidavellir9 5 месяцев назад

    Literally just finished trying this fix with self-adhesive copper tape (I’m too chicken to solder something this expensive). Fingers crossed it works because sometimes I want to throw my laptop out of the window because of the trackpad. Thanks for such clear instructions.

    • @TheCodingLadder
      @TheCodingLadder 27 дней назад

      I would like to know how has it been

    • @Nidavellir9
      @Nidavellir9 27 дней назад

      @@TheCodingLadderIt worked well for a few weeks but then I’m back to having the same problems so now I just use a wireless mouse.

  • @TheSedigo
    @TheSedigo 5 месяцев назад

    Working like a charm. thanks so much

    • @TheCodingLadder
      @TheCodingLadder 27 дней назад

      Update?

    • @TheSedigo
      @TheSedigo 27 дней назад

      @@TheCodingLadder meh... it only worked for a day or so. I am disappointed.

    • @TheCodingLadder
      @TheCodingLadder 24 дня назад

      ​@@TheSedigodid you solder it?

  • @tanzerm
    @tanzerm 5 месяцев назад

    I just applied your fix today and my touch pad is now working perfectly! Thank you for figuring this out and for your great video. I have been frustrated for a year with my glitchy touch pad, and now it's great!

  • @HampusTitoFF
    @HampusTitoFF 5 месяцев назад

    Thanks! it works, dell did replace my touchpad but same after 2 month, This video fix it! thanks!

  • @Haven_Hue
    @Haven_Hue 5 месяцев назад

    Does anyone try this for Vostro series.

  • @sarfraz0030
    @sarfraz0030 6 месяцев назад

    Did this 2 days ago… Trackpad works flawlessly now. Thank you

    • @Haven_Hue
      @Haven_Hue 5 месяцев назад

      which model i have same type of problem in dell vostro 15 3510 ?

  • @The_Lyd
    @The_Lyd 6 месяцев назад

    I've been going crazy with the loss of convenience a buggy trackpad brings. Trackpad has been reliably unreliable, and my warranty JUST expired. I'll be trying this soon, and will edit this comment when I do. Also, has anyone that owns this laptop noticed that pushing the laptop from the bottom but approximately below the trackpad will make it click? Or is that just mine?

  • @shalva0101
    @shalva0101 6 месяцев назад

    I have inspiron 7620 and had the same problem. First I used double-sided conductive copper foil tape, But the problem returned within a few days, Finally I used soldering as shown in the video (I used welding with a small difference, instead of driving it into the bolt, I also welded it to the top.) and it works perfectly. It seems that the copper foil is not making good contact. P.S If you do not heat it for a long time, no marks or defects are left on the outside of the trackpad

  • @ZeeshanKhan-vw5kl
    @ZeeshanKhan-vw5kl 6 месяцев назад

    As many other commenters noted, I just used a thin piece of copper tape to solve the issue with the same idea. I scratched the coating of both sides with a small flat-head screw driver and put the tape so that the exposed metal is connected to that bracket/metal piece that has the tabs on it. I did it on both sides to make sure there's enough conduction of the static off the trackpad. On the right side I did put some extra tape to connect it to the area with the screw in case that helps because I don't want to bother opening this again. Hope this helps someone.

  • @rf9139
    @rf9139 6 месяцев назад

    The solution with copper tape from the comments here worked well and it's totally easy! After a useless touchpad replacement by Dell and after over a year with this problem, I can finally use my laptop normally. Thanks for the video and the comments!

    • @Haven_Hue
      @Haven_Hue 5 месяцев назад

      which model my vostro 15 3510 has same problem from a yr and i also have changed the tuchpad ?

  • @nicolaspillot5789
    @nicolaspillot5789 7 месяцев назад

    Thanks. Question : as there is a "foam pad" between the copper tab and the stanless spring tab, why not "simply" removing that "isolator" If it weren't there, wouldn't there be the same grounding effect between the 2 metals ?

    • @dashrendar2625
      @dashrendar2625 7 месяцев назад

      I don't think it makes a good enough connection typically. Some people mentioned that their touchpads didn't come with the foam pads from the start, and yet they were experiencing the issue as well.

  • @AAVIATOR481
    @AAVIATOR481 7 месяцев назад

    OMG! I had the first trackpad replaced under warranty and the new one worked for 2 days. So annoyed that I put it on the shelf until I came across this video. SO, I don't have a soldering iron where I am, but I got creative. I made a small rectangle folded piece of aluminum foil (folded tight to be the same footprint of the tab and not too thick...). I then saw that the right tab was the one probably not making good contact. I lightly sanded the copper pad, used a tweasers to slip between the copper pad and tab (making the tab more level with the other area), then put a piece of electrical tape over the whole area that the battery would hold down... BAM! It has worked for over a week! AMAZED!

    • @Haven_Hue
      @Haven_Hue 5 месяцев назад

      which laptop model ?

  • @massimoformisano8281
    @massimoformisano8281 8 месяцев назад

    Thank you sooooooo much. My touchpad has been replaced twice and the 3rd time Dell gave me a new laptop but the issue is always back!! Then the warrenty expired and Dell refused to fix it! Now thanks to you the laptop is reborn

  • @vrvideo1
    @vrvideo1 8 месяцев назад

    Fabulous. I was terribly frustrated with the track pad issue. Tried your ground wire fix yesterday. Track pad now works beautifully. THANK YOU>

  • @jessf3723
    @jessf3723 8 месяцев назад

    What type of screw driver is that specifically?

    • @dashrendar2625
      @dashrendar2625 8 месяцев назад

      It is called a precision screwdriver.

    • @jessf3723
      @jessf3723 8 месяцев назад

      @@dashrendar2625 thanks!

  • @Ripknoxx
    @Ripknoxx 8 месяцев назад

    I've tried this and it seems to work for about a day then it goes back to acting stupid again.

  • @DragonProtector
    @DragonProtector 8 месяцев назад

    hey I finally turned on this laptop after like over 2 years. Trackpad half works lol. It works but then glitches and doesnt. So definitely need to do this fix

  • @calvinanderson8943
    @calvinanderson8943 8 месяцев назад

    Thank you, Legand

  • @V1nc3nt00
    @V1nc3nt00 8 месяцев назад

    Omg, thank you so much. I've struggled since nearly two years with this issue. Got already a new touchpad from Dell, but the issue came back.. I'll give it a try tomorrow 🥰

    • @DragonProtector
      @DragonProtector 8 месяцев назад

      update?

    • @V1nc3nt00
      @V1nc3nt00 8 месяцев назад

      @@DragonProtector it's working like a new laptop. So I don't have any issues on the touchpad 👍 I can absolutely recommend it 👌

    • @DragonProtector
      @DragonProtector 8 месяцев назад

      ill try the copper tape first then this solder fix@@V1nc3nt00

    • @TheCodingLadder
      @TheCodingLadder Месяц назад

      ​@@V1nc3nt00how did you do it copper tape?

    • @V1nc3nt00
      @V1nc3nt00 Месяц назад

      @@TheCodingLadder I think it was a pvc cable

  • @quarterlifecrisis446
    @quarterlifecrisis446 9 месяцев назад

    Does the 7630 aslo have this issue or has dell resolved?

  • @cienfield1952
    @cienfield1952 9 месяцев назад

    Seems I also just fixed the erratic trackpad behavior on my Inspiron 7610 using the advice from the DashRendar video and viewer comments. Used a non-invasive method. Got some 1/4 in conductive on both sides copper tape from Amazon. Assured myself that the sticky side was conductive. I measured about 0.4 ohms per inch. Got to the trackpad using DashRendar's instructions. The copper contact pad seemed to have little surface resistance. So, without sanding, I placed a short piece of tape from the copper pad to the silver-colored metal frame. I overlapped an additional length of copper tape up the frame towards the screw that DashRendar used for his grounding wire. So far so good. Don't have to connect a mouse every time I want to use the computer. Let's see if it lasts. Only problem is that I have enough copper tape to repair a few hundred computers. Many thanks to DashRendar and the commentators.

    • @DragonProtector
      @DragonProtector 8 месяцев назад

      update?

    • @cienfield1952
      @cienfield1952 8 месяцев назад

      Been about a month, and so far so good. There was an occasion when cursor went wacky when I used the trackpad, but I'm not so sure it was the trackpad. Perhaps a software issue. @@DragonProtector

    • @cienfield1952
      @cienfield1952 8 месяцев назад

      Trackpad still wonky. Non-responsive or jittery.

    • @DragonProtector
      @DragonProtector 8 месяцев назад

      @@cienfield1952 so it failed?

    • @cienfield1952
      @cienfield1952 5 месяцев назад

      @@DragonProtector Yes. Failed. Sanded contact point and replaced conductive tape. Worked for a while, then went wonky again. Fed up.

  • @mattgeorge505
    @mattgeorge505 9 месяцев назад

    Thanks for making this video, very useful. I did the fix using adhesive copper tape with double sided conductivity (to both contact points), but the same erratic touchpad issue came back after a couple days of use. I opened it up again and did the same thing, but with two layers of tape for some extra thickness, including folding it over at the copper contact point to ensure there's enough thickness there that would press down, and that time it worked great for almost two weeks. The issue just came back... any ideas what could be resolving the problem temporarily but then having it come back over time?

    • @dashrendar2625
      @dashrendar2625 9 месяцев назад

      Unfortunately grounding issues are notorious for being erratic like that. In my original post on the Dell Community Forums, while we were working towards a solution, I mentioned that the problem would often disappear by simply removing the back cover of the laptop, only to resurface after a few days or weeks. In your case, it seems the connection might not be sufficient for some reason. There could be a layer of oxide on the metal surface preventing a solid connection, or perhaps the quality of the copper tape is a factor. One troubleshooting step you could take is using a multimeter to check the resistance between the copper pad and the laptop chassis, observing how the resistance changes with different solutions you try. While using metallic tape is the least intrusive and most convenient solution, soldering a wire is probably the most reliable and robust way to make the connection, so if you continue to not have success with the tape that may be something worth considering.

    • @mattgeorge505
      @mattgeorge505 9 месяцев назад

      @@dashrendar2625 I might try with the tape one more time and see if I can establish a better connection somehow. I did read some about trying to get some nearby pins to press down tighter onto copper pads as well, seems potentially worth a shot. This is pretty much my only experience with working on electronics so I'm hesitant to go the soldering route is all. Thanks again. I may invest in a basic multimeter as well, I don't have one right now.

    • @dashrendar2625
      @dashrendar2625 9 месяцев назад

      @@mattgeorge505If you haven't already, lightly sanding and cleaning the copper as I did in the video, perhaps even some of the aluminum, might help in case there is any surface contamination or oxidation that is preventing a good connection. Some people mentioned they didn't need to do this step, but it might help. Good luck as you experiment, hope you find something that works!

    • @TheCodingLadder
      @TheCodingLadder 24 дня назад

      ​@@dashrendar2625hey man is it working even after these 2 years

  • @cjraisigel27
    @cjraisigel27 9 месяцев назад

    Great video but I have insprion 14 with the same issue. After opening up the little copper square is not accessible. Is there anyway for me to still fix my issue?

  • @sonytv5238
    @sonytv5238 9 месяцев назад

    Thanks so much A small contribution from my side, a copper tape might do the job, no need to open the screw or do solder work

  • @piotr5646
    @piotr5646 10 месяцев назад

    Works on Inspiron 16 7620 2-in-1 laptop aswell. I had the same grounding problem it seems. The layout was a little different from the 7610, but very similar process nevertheless. ALSO, the contact pad is way smaller on the 7620, so soldering is a bit more difficult if you want to be precise. I recommend practicing soldering beforehand, so the process goes smoothly on the actual laptop. UPDATE: the issues came back again, so I opened the laptop up again, and I soldered another wire on the other contact pad (exactly like on the right side, the 7610 only has 1 contact pad, whereas 7620 has 2 contact pads). I also reheated the existing solder wire incase the connect was bad somehow. Seems to be working for now. Will update this comment if there's any other problems I run into, but this seems to be working for now.

    • @sabrinaspence5279
      @sabrinaspence5279 Месяц назад

      how did you do it on the 7620? I need help!

    • @piotr5646
      @piotr5646 Месяц назад

      @@sabrinaspence5279 What exactly do you need help with?

  • @mschretter
    @mschretter 10 месяцев назад

    Thanks a lot - I just repaired my touchpad!!! I used double-sided conductive copper foil tape, so no soldering was required and no overheating or damage could happen. Touchpad works like a charm now. Just like it is supposed to.

    • @AAVIATOR481
      @AAVIATOR481 7 месяцев назад

      I slid tin foil under there - wished I had that! It worked thought!

    • @mouadnadzi
      @mouadnadzi 4 месяца назад

      Where did you put it?

  • @crazedxfighter
    @crazedxfighter 11 месяцев назад

    What would happen if we just removed the foam between the contacts. and replaced it with a thick copper tape. i do not like the look of the gerry rigged copper tape line i made lol it works but still.

  • @crazedxfighter
    @crazedxfighter 11 месяцев назад

    i got two sided copper tape and it works. No stress for burning your laptop and no soldering. its just tape. just make a trail to the grounding bolt. no need to scrub anything either. i did both sides to opposite grounding bolts to make it even better and it is working like a charm

    • @crazedxfighter
      @crazedxfighter 11 месяцев назад

      Also i had this problem on my dell inspiron 16 7620 oled model. this fix works the same but the track pad looks a little different than the one in this video. the gaps are smaller and its alot harder to get in there and fix

    • @thisuraD
      @thisuraD 8 месяцев назад

      ​@@crazedxfighter Hi mate.. i too have the exact same model as you... Mines also a 7620 with a oled and a touchscreen.. the touch pad is slightly different from whats shown here.. it seems to be sorta integrated to the frame at the top. however i still have not opened the back cover yet.. I just wanna know is the internal view different from whats shown here? And also did u sand down that surface?

  • @howardxian
    @howardxian 11 месяцев назад

    Does everyone fix this? In my case, the touchpad works ok when the laptop turns on. But after 15 to 20 minutes use the mouse cursor would start running crazy on the screen. It seems it may have something to do with temperature rise, or static build up?

    • @dashrendar2625
      @dashrendar2625 11 месяцев назад

      That sounds like the static buildup this fix addresses. On my laptop it wasn't consistent, sometimes it would work for a few minutes/hours/days before the touchpad would start acting up.

  • @tienvoxuan4954
    @tienvoxuan4954 11 месяцев назад

    I have asus g15 ga502iu, and this fix work fine for me. Thanks

  • @BK-mp9by
    @BK-mp9by 11 месяцев назад

    Thank you so much. If you're careful with the heat, you can apply the fix without any bump at the end. Just get some solder on your tip and on the wire, and you should be able to do it quickly. Has been working ever since (couple days now). Previously couldn't get through a single day without the thing driving me insane.

  • @nguyendangduclinh124
    @nguyendangduclinh124 11 месяцев назад

    thank you so much. I fixed my trackpad as same as your guideline and problem is solved

  • @varnamq3
    @varnamq3 11 месяцев назад

    From day 1 - I have this issue, also there is a constant electric discharge on the metal beading on the edges, it is sometimes painful the electric discharge. I am surprised that they are so incompetent to fix this issue in production.

  • @jacknelson3734
    @jacknelson3734 11 месяцев назад

    One and 3/4 years of erratic mouse behavior. Checked ohms from copper pad to TouchPad ground shroud. Fluctuates from .2 ohms to 100 ohms. Not a good connection. This fix holds a solid 0 to .2 ohms. No more erratic TouchPad! Thank you for the fix!

  • @gargamel314
    @gargamel314 Год назад

    This is a totally confirmed solution. I did this 18 months ago, not a single trackpad glitch! And it's a nice touchpad, one of the nicest I've ever used.

    • @Haven_Hue
      @Haven_Hue 5 месяцев назад

      which model ??

    • @gargamel314
      @gargamel314 5 месяцев назад

      @@Haven_Hue mine is the Inspiration 16 7610, but they all seem to have the same issue

    • @TheCodingLadder
      @TheCodingLadder 29 дней назад

      ​@@gargamel314any update?

    • @TheCodingLadder
      @TheCodingLadder 27 дней назад

      ​@@gargamel314did you soldered it how has it been now did it leave any marks on touchpad

    • @gargamel314
      @gargamel314 27 дней назад

      @@Haven_Hue Inspiron 16 Plus 7610

  • @benson3086
    @benson3086 Год назад

    I have this issue on my laptop. Dell is sending out and engineer to replace the touch pad which i dont think will fix the problem. I shouldnt have to be doing this kind of fix as per the video to make my system usable on a laptop that cost me £1000.

  • @massimotogni
    @massimotogni Год назад

    I fixed with copper tape without welding. It's ridiculous dell don't recognize the problem.. It's not so cheap product

  • @bill6049
    @bill6049 Год назад

    Thank you for sharing this, I been dealing with this touchpad issue for a year, now I just need to find those tools, so I can fix it. But can I just remove the sliver pads on both side or sand it down to remove the obstacle between the copper and ground panel? in that case, all I need is a Phil screwdriver and a sand paper.

  • @danifromecuador
    @danifromecuador Год назад

    Your youtube video helped me a lot, I have a dell inspirion 7610 and the same issue with the touchpad. Thanks to the last part of your video I was careful to apply the soldering iron for a short time, so that the touchpad was not damaged. Now, and after 1 year of purchase my laptop is finally 100% perfect!

  • @gio_stz
    @gio_stz Год назад

    Thank you!!! You really are a lifesaver. I love my Dell Inspiron 16 plus 7620 (newer model, yes, they did the same mistake...) but it had the same issue, now it is completely fixed and I can finally enjoy this great laptop.

    • @sabrinaspence5279
      @sabrinaspence5279 Месяц назад

      How did you do it on the 7620?

    • @gio_stz
      @gio_stz Месяц назад

      @@sabrinaspence5279 The touchpad has the same conductive foam that is crap, I soldered a small wire directly on the touchpad (on the copper part, as he did in this video) and I stuck the other end under a screw on the motherboard (not on the touchpad as he did in this video) to connect it directly to ground. I hope it's clear, I am sorry I can't attach images or links here.

    • @TheCodingLadder
      @TheCodingLadder 27 дней назад

      Still working fine? Did it got any marks on touchpad

    • @gio_stz
      @gio_stz 27 дней назад

      @@TheCodingLadder Yes it's still working great, flawless since about one year, the fix is definitive. No mark on touchpad, someone uses conductive tape but I decided to take a risk and solder, I tried to be as quick as possible in order to not heat too much the touchpad and ruin it, it worked great and now is perfect.

  • @ErickValenzuela-po2mt
    @ErickValenzuela-po2mt Год назад

    this is brilliant! I had the dell engineers come out at least 3 times before I gave up calling them. Does anyone know another method other than soldering? I dont have a soldering gun at the moment.

    • @dashrendar2625
      @dashrendar2625 Год назад

      Many people in the comments have mentioned alternatives they have had success with, the most common being using conductive copper tape in place of soldering a wire.