![Superfast IT](/img/default-banner.jpg)
- Видео 50
- Просмотров 73 916
Superfast IT
Великобритания
Добавлен 15 мар 2018
We work with businesses with 10 to 200 employees, who need someone to take care of all their technology.
We offer IT managed service for a fixed monthly fee to. We can provide round the clock service, that includes unlimited support, remote monitoring and maintenance, server backups, computer security, and a dedicated account manager.
The service enables your team to keep working productively without disruption and frustration, meeting the needs of your customers.
Unlike the competition, we have top-ranking customer satisfaction scores and super-fast response. This is all thanks to our treasured team of customer-caring IT experts and low staff turnover.
We offer IT managed service for a fixed monthly fee to. We can provide round the clock service, that includes unlimited support, remote monitoring and maintenance, server backups, computer security, and a dedicated account manager.
The service enables your team to keep working productively without disruption and frustration, meeting the needs of your customers.
Unlike the competition, we have top-ranking customer satisfaction scores and super-fast response. This is all thanks to our treasured team of customer-caring IT experts and low staff turnover.
WEBINAR: Responding to Cyber Treat Following The Ukrainian Invasion | Practical Business Guidance
WEBINAR RECORDING:
Re-watch our webinar about Russian cyber warfare and the heightened cyber threat affecting businesses. We will arm you with what you need to know, how to respond, and provide you with educational resources to reinforce a positive cyberculture at your business.
Contact us for help with your cyber security: www.superfast-it.com/contact
FREE Cyber Security Email Campaign Template: blog.superfast-it.com/downloadable-cybersecurity-employee-training-email-campaign-template
0:00 - What's happening, hybrid warfare and why is there a heightened security threat?
3:36 - Why is it important to businesses?
4:24 - Russia's cyber war strategy
5:37 - National Cyber Security Centre Guidance - ...
Re-watch our webinar about Russian cyber warfare and the heightened cyber threat affecting businesses. We will arm you with what you need to know, how to respond, and provide you with educational resources to reinforce a positive cyberculture at your business.
Contact us for help with your cyber security: www.superfast-it.com/contact
FREE Cyber Security Email Campaign Template: blog.superfast-it.com/downloadable-cybersecurity-employee-training-email-campaign-template
0:00 - What's happening, hybrid warfare and why is there a heightened security threat?
3:36 - Why is it important to businesses?
4:24 - Russia's cyber war strategy
5:37 - National Cyber Security Centre Guidance - ...
Просмотров: 50
Видео
Russian Cyberwar Warning to Business Leaders | Bolster Cyber Security & Coach Employees to Spot Scam
Просмотров 372 года назад
Register for our webinar: hubs.ly/Q01dqz-Z0 How to Respond to Increased Cyber Threats Following Ukraine Invasion Thu 30th June 2022 Virtual Networking Event Register here: hubs.ly/Q01dqz-Z0 Dubbed the first real cyberwar, Russia’s invasion of Ukraine prompted the National Cyber Security Centre (NCSC) to issue advice to organisations, earlier this year, to counter the heightened cyber threat. In...
Our Guarantee
Просмотров 182 года назад
Learn more about us, our guarantee and our IT support package options: www.superfast-it.com/services/it-support-birmingham At Superfast IT, our reputation and success rests on making sure we deliver what we promise. That’s why we offer a money-back guarantee to new managed services clients who outsource their IT support and cybersecurity to us. This means that if you’re not happy with our servi...
What is IT Support? | Definition of IT Support | What does IT Support do? | Who Provides IT Support?
Просмотров 6102 года назад
Learn more about IT support: blog.superfast-it.com/what-is-it-support Uncover our IT support package options: www.superfast-it.com/services/it-support-birmingham What is IT support and what does IT support mean to an organisation or business? Discover what IT support means to an organisation or business in the video as well as: 0:00 - What is IT support? Definition of IT Support 0:34 - What doe...
Best Way to Present PowerPoint Presentations in Microsoft Teams | How to Use PowerPoint Live
Просмотров 55 тыс.2 года назад
For more information visit: blog.superfast-it.com/best-way-to-present-powerpoint-presentations-in-microsoft-teams-powerpoint-live Today, the best way to present your PowerPoint presentation in Microsoft Teams, is by using PowePoint Live. PowerPoint Live is ideal for: *Team meetings *Presenting important proposals *Hosting webinars In this video we cover: 0:00 - Introduction 1:32 - How to use sc...
Business Guidance: Responding to Heightened Cyber Threat Following Russian Invasion
Просмотров 212 года назад
For full details, visit our blog: blog.superfast-it.com/international-cyber-bodies-unify-security-guidance-for-businesses The UK has joined international partners in issuing guidance because of the heightened cyber threat from Russian state-sponsored groups. The advisory has been published jointly by the UK's National Cyber Security Centre alongside security agencies in the United States, Austr...
Meet the Team: Alex Newton, Service Desk Dispatcher
Просмотров 1022 года назад
View Alex's full profile on our website: www.superfast-it.com/alex-newton Alex is Superfast IT's service desk dispatcher. If you call us, it is likely that Alex will take your request and make sure an IT technician quickly resolves your IT challenge. You can connect with Alex on LinkedIn: www.linkedin.com/in/alex-newton-9b77a714b/
Meet the Team: Andrew Cash, Client Success Manager
Просмотров 462 года назад
View Andrew's full profile on our website: www.superfast-it.com/andrew-cash Andrew works with our clients to ensure they receive the level of service and support they need to achieve their business goals, including regular face-to-face meetings to both review and plan ahead. You can connect with Andrew on LinkedIn: www.linkedin.com/in/andrew-cash-43593931/
20th Anniversary Celebrations: Superfast IT - How it all began
Просмотров 172 года назад
Here is a short video clip, taken from a recent webinar recording, of James explaining how Superfast IT got started. Find out more: www.superfast-it.com/about
20th Anniversary Congratulations from Gravity Risk
Просмотров 72 года назад
Thank you to everyone that has passed on their best wishes on our business anniversary. Here is Ritchie Jones, Sales and Marketing Director from Gravity Risk Services, with a celebratory message.
20th Anniversary Congratulations message from BCRS
Просмотров 3522 года назад
Thank you to Matthew Slater and all the team at BCRS for sending us your congratulations on our 20 year anniversary.
Meet the Team: Mark Poulding, Cyber Security & Cloud Project Specialist
Просмотров 442 года назад
View Mark's full profile on our website: www.superfast-it.com/mark-poulding Mark is the lead technical resource. He can be found designing clients' technical requirements and a point of contact for projects and infrastructure changes. He is also a point of escalation for any complex IT issues and assists James with the strategic direction of the business. You can connect with Mark on LinkedIn: ...
Meet the Team: Adam Cash, Service Manager
Просмотров 502 года назад
View Adam's full profile on our website: www.superfast-it.com/adam-cash Adam is the Service Manager here at Superfast IT. He is responsible for the day-to-day service delivery at the company, ensuring all client IT problems are dealt with quickly and efficiently to keep their businesses running smoothly. You can connect with Adam on LinkedIn: www.linkedin.com/in/adam-cash-64893b82/
Meet the Team: James Cash, Founder and Managing Director
Просмотров 472 года назад
View James full profile on our website: www.superfast-it.com/james-cash/ James is the Founder and Managing Director at Superfast IT. In this video find out what James does in his day-to-day role and what he likes to do outside of work. You can connect with James on LinkedIn: www.linkedin.com/in/jamescash/
How do we back up data?
Просмотров 112 года назад
Find out more: blog.superfast-it.com/how-do-we-backup-data You can be confident to know that your data is properly backed and included in our IT support package. Business-critical data is needed in everyday operations and can include: - Customer details - Quotes - Orders - Payment details - Emails - Intellectual property (IP) Now consider how long your business could operate without them. This ...
Restoring Word Documents & Images | How Word Autosave & Version History Works - Office 365, OneDrive
Просмотров 1 тыс.2 года назад
Restoring Word Documents & Images | How Word Autosave & Version History Works - Office 365, OneDrive
New Cyber Security Defence for Small Businesses | Prevents Ransomware & Data Theft | ThreatLocker
Просмотров 82 года назад
New Cyber Security Defence for Small Businesses | Prevents Ransomware & Data Theft | ThreatLocker
Thrive at Work Awards ceremony with Birmingham Mayor Andy Street
Просмотров 412 года назад
Thrive at Work Awards ceremony with Birmingham Mayor Andy Street
WEBINAR: Cyber Security for Small Businesses - James Cash and DI Hinesh Mehta - 23 September 2021
Просмотров 1092 года назад
WEBINAR: Cyber Security for Small Businesses - James Cash and DI Hinesh Mehta - 23 September 2021
Cyber Security Quick Wins for Engineering & Manufacturing | James Cash Interview | The Engine Room
Просмотров 312 года назад
Cyber Security Quick Wins for Engineering & Manufacturing | James Cash Interview | The Engine Room
BT Analogue phone switch off. Why landlines are being retired. Cloud telephones VoIP to replace PSTN
Просмотров 11 тыс.3 года назад
BT Analogue phone switch off. Why landlines are being retired. Cloud telephones VoIP to replace PSTN
What is it like switching IT companies?
Просмотров 53 года назад
What is it like switching IT companies?
Trusted partner: Why our clients choose Superfast IT's IT support and services
Просмотров 83 года назад
Trusted partner: Why our clients choose Superfast IT's IT support and services
How to manage and release quarantine emails
Просмотров 4,6 тыс.3 года назад
How to manage and release quarantine emails
Implementing IT remote working during the pandemic: Case study with NPA 24-7
Просмотров 203 года назад
Implementing IT remote working during the pandemic: Case study with NPA 24-7
Fast response: Why do you work with Superfast IT?
Просмотров 103 года назад
Fast response: Why do you work with Superfast IT?
ISO 27001 consultation for NPA - Passing Information Security Management ISO
Просмотров 93 года назад
ISO 27001 consultation for NPA - Passing Information Security Management ISO
The problem is I have used Slide zooming feature and it is not working. When I click on the slide which meant to be zoomed, it won't, rather it would go to the next slide which I don't want.
How do you record your screen? Does it work on MS 365 Family?
Very useful -many thanks!
Being retired because of profiteering greed as is usual with BT.
My land lines not working
Add TV schedules
U tube tv
Can you do this on a tablet?
I just downloaded Teams and the powerpoint live section does not exist on the free Teams version I think. Any ideas on any alternative ways?
Does this improve video streaming? So that it's not choppy for everyone.
Thrive at work awards, Birmingham City Council has gone bankrupt. Andy Street what have you been playing. This will cost Birmingham residents millions because of more incompetence thrown at the public.
Can't you hit slide show while sharing PowerPoint window. And then audience will see full screen PowerPoint presentation.
This is truly awful; anyone with older relatives who live in rural areas knows this is extremely unfair and could have a great human cost.
We've just had a power cut. We're also on the priority service list as a member of the household is disabled. The existing landline has it;s own power and we were therefore able to receive calls from the electricity provider to keep us informed. Or call emergency services if w ehad to. With voip we'd be completely cut off because no power=no router=no internet=no phone.
Has the power cut finished..? How long did it last..? In 20 years I can count on the fingers of one hand the number of power failures I've had that lasted longer than 5 minutes or so.
@@TestGearJunkie. It was about one and a half hours. It also affeced quite a wide area in the city - not just the local "power block" but neighbouring ones. Traffic lights etc failed too.
@@richardgregory3684 We've been lucky here. We're literally across the street from a major substation, so a 132kV feed would have to get taken out before we lose power. Unless some idiot puts a pickaxe through a cable, of course, but that's never happened in the 8 years I've been here. As I said elsewhere, my 91yr old mother in law lost power for over a week, everything went out, phones, internet, street lights, the lot, for the whole village. She had to move in with another of my sisters-in-law until it was back on. But most cuts don't last that long.
@@TestGearJunkie. It just seems to me that making your phone dependent on the internet is putting another egg into the basket, and being without a phone is potentially much more risky than being without internet access. I guess because my mum is very elderly I'm just sensitive to the idea of not being bale to call 999 because there's a powercut.
@@richardgregory3684 I get where you're coming from, but the inescapable fact remains that the copper network is approaching end of life and just isn't viable to maintain any more for the diminishing number of people that don't have or want the internet. My mother-in-law is 91 but she's very internet-savvy and uses an ipad daily to video chat with friends and relatives. I get the worry about not being able to call 999 but I do believe they're intending to provide battery-backed solutions to the most vulnerable. Failing that, a small UPS can be had for under £100 and is a worthwhile investment. Granted, you shouldn't have to pay for one, but with no other option, isn't a few quid worth it..?
This is a case of the improvement being a lot worse than what we currently have. It is simply greed by the telecom companies. There is a long list of disadvantages, with almost no upside. The network will be less resilient by removing an alternative communication pathway, Waste the baseband, cost the customer more, not work during any power failure, unlikely to work during a national emergency, add nothing to the user experience, cost the country in expensive electronic imports, create a new electronic waste mountain, make the system vulnerable to hacking attack, and this is just a few of the disadvantages.
Section zoom does not work in PowerPoint live 😞
Super Fast IT, why do you talk so slow....slow slow slow...sleeping
Not working. Only have the browse my computer option in the chat.
Best way? Don't. Use regular PPT and share your screen, otherwise you'll lose content on the recording playback.
Excellent. Are you a Brummie?
In my version presenter mode is hidden under "layout"->"stand out". And the slide itself is too small. I can't read the text. It is not like as shown here. Have to "View"->"focus on content". But then you miss seeing the audience. Or the ... and hide presenter view. But then you miss your notes and row of bottom slides. So be sure you use large fonts in your slides.
A note that I did not see covered (what I originally came looking for): even if you are joining a meeting as an attendee (not the organizer of the meeting) you can still click the share button and present a Live Presentation exactly like described in this video. This is good to know because sometimes a customer creates the meeting invite even though you need to be doing the presenting. It was not clear to me if that would affect my ability to present. Happy to report it works just fine. Great video, thank you.
thank you for this information I wanted to know just this!
So beautiful to listen, beautiful accent, beautiful voice , I love ❤
I'm just hoping that all the providers provide everybody with some way of connecting their existing telephones.
They won't. PSTN phones will not work with the Internet. VoIP is basically a way of making voice calls over the Internet. BT are replacing old phones with VoIP phones. VoIP phones either connect to the Broadband Hub via a cable or I believe you can get WiFi versions and you will get to keep your old number. You will need to have a Broadband connection but everyone has access to this and it does not need to be fast, Voice calls use hardly any bandwidth but as all Copper cable will be replaced we will all end up on Fibre connections. And of course once the Landline has gone then there will no longer be a need to pay the Line Rental for the Copper Cable although I am sure BT will get their money back somehow even if this exercise is going to save them lots of money in the long-term,.
@@daveoram7249 Yes, I know all this, but converters exist, as do routers with phone sockets as they have a converter built in.
desidererei la versione in lingua italiana
Spend millions on a coronation.... but replacing copper wire is too expensive. Mm k. So we are forced to all rely on broadband. Tell me again how this is a democracy?
I've just succumbed to BT's pressure and signed up for VOIP at our work.... Not looking forward to the transition
Been using VoIP in one form or another since 2004 and I can count the outages on one finger. But then I don't use BT.
@@TestGearJunkie. Well, we've been swapped over to VOIP for about a month now, and our BT experience has been far from smooth!..... There are still things yet to be sorted with Billing and access to my online account without which we can't use any of promised functionality of the new VOIP system. It will be interesting to see how it goes.......
@@rustandoil Do you have fibre to the premises..? If you can get that it's a lot more reliable. As for a VoIP provider, we've been using Sipgate since 2004 and apart from a few hiccups in the early days when they were struggling to get the UK servers up and running, they've been faultless and I still have phone numbers going back to that time that work fine.
@@TestGearJunkie. Yeah so you keep saying. You know where to put that one finger.
If you click on a link, is there any way to go to share a screen and walk someone through a page, then come back to your presentation without having to reload the PPT live and start from the beginning?
What if, I have added multiple animation on my PowerPoint presentation. So when I present my slides in PowerPoint live mode, the animations will be played automatically?
Did you find out the answer to this?
@@MrTheLionKing1986 yes. Thank you
My animations (build outs) are not working when I use PowerPoint Live…. Does someone have a fix for this?
I would much rather go back to the copper wire system. If you're in a rural area or somewhere mobile phone reception is bad or the electricity cuts out, you then have no way of contacting anyone with everyone being forced to have an internet connection just to make a phone call. Not many people these days have cb or ham radios either.
You'd be surprised how many amateur and CB radio operators there are. M7TUD
@@wisteela Indeed (GM6URP) but under UK licence rules we aren't allowed to interconnect with the PSTN the way they are in the US.
This idea has already been moved back to 2026 and there are still places in urban areas that cannot get FTTC let alone FTTP. Some locations will not be viable for FTTP and will not have copper either when the exchanges go off line. But no one GAF about them.
Thank you so much!!! My document was autosaved and then I realized I did the wrong assignment, but still needed this one and thought I had saved it with a different name. But because I am using the licensed copy of Office from my college, I haven't been able to recover it by doing the normal "recover previous version". But by going to the File, Info, and Version History, I was able to find the day and time stamp I needed. What a relief!!! Thanks again!
A dreadful idea. When your internet connection drops out you'll lose your landline connection..
FTTP is inherently more stable than copper, so if you can get this, it's unlikely to drop out as much, if at all.
@@TestGearJunkie. It will if there's a power cut. The existing landlines carry their own power and major exchanges have their own generators to ensure that telephones work even during a power cut. The replacement is absolutely dependent on your router being operative. Your phone becomes an internet based service. No power=no router=ninternet=no phone.
@@richardgregory3684 I wasn't talking about a power cut, that's been well dealt with elsewhere. I was talking about pre-fibre broadband dropping out while the phone remained active, something we've had more than once. Broadband over FTTP is very reliable, and (granted, with power) the VoIP phones will be as well. I've been using VoIP in one form or another since 2004 and I can count the number of power failures on the fingers of one hand. With a UPS (a worthwhile investment) the system is even less likely to drop out.
@@TestGearJunkie. Total bollocks. It is not more stable than copper. You're very keen to push this crap. Is your business involved in this I wonder.
Hi! For some reason I don't have the powerpoint live section in my teams, it's simply not there. I tried tons of things like reinstalling the desktop app etc but it just won't show up. The Microsoft support website isn't helping. Do you have an idea what might be the issue here?
I'm facing the same issue! Did you end up finding a way to access the powerpoint live section on Teams?
KG, thanks very much! Great video, lots of information delivered very simply and concisely. Much appreciated.
No problem Paul 👍
Saved me hours!! thank you SuperFast_IT!!!!!!
You're welcome Lucas!
You dont need bombs these days, just pull out a few cables and plugs and watch as the country descend into madness,,,throw in a cashless society as icing on the cake.
"They were so pre-occupied in thinking about whether they could...they didn;t stop to think about whether they should"
Ian Malcolm.
That's the age old story. But the fact remains the old copper network is reaching end of life.
@@TestGearJunkie. It's reaching the end of its life because they have chose to. Get back to your video games.
@@Jason.King.at.your.service Eh..? Never played a video game in my life, unless arguing with pillocks like you counts.
@@TestGearJunkie. Yet internet, including voip, will be running on the copper netowrk. I live in the biggest city in my county, and BT STILL haven't laid fibre around here.
It will be great. Aside from not working when there's a power cut. And your emergency call and fall alarm devices stopping working if you're elderly or disabled. You'll essentially be forced to have internet, whether you want it or not. If your router fails then your phone will too. BT made little note or preparation for these problems until recently, and were basically advising peopel to use a mobile phone! They're now realised and put a temporary hold, but that is now expriring.
A lot of providers provide sim based backup networks now
@@davkdavk In a prolonged power cut the mobile network will fail too. The repeater towers do not have an independent power supply. At best they have batteries to cope with brief interruptions.
@@richardgregory3684 Yeah, but highly unlikely. no more likely than traditional phone lines if you think about it.
@@richardgregory3684 Given that the emergency services now use the mobile networks instead of the previous Airwave system, I imagine that upgrading them to have a decent backup power supply would be high on the agenda.
@@TestGearJunkie. I wouldn;t bet on it, I'd bet more they just assume they will be working.
P O W E R C U T !!!!!!! Not to mention redcare pendants/fall detectors and security systems that rely on PSTN. Openreach has taken absolutely NO precautions towards this switchoff and unless a Non electricity required version of a router is introduced, you're screwed in the event of a power cut.
Uninterruptible Power Supply.
@@TestGearJunkie. will routers come with this as standard?
@@whatamalike Probably not, but we needed one as we have a home office (my wife works from home and being offline isn't acceptable).
@TestGearJunkie. there we go then. Unless one of these becomes standard then it isn't a total replacement for PSTN in terms of redcare etc They've really screwed the pooch here
@@whatamalike Yeah, possibly, but a small UPS just to power the router and maybe a PC wouldn't cost the earth, I've seen them for less than £100. Even the relatively large one we have, which gives us a good hour and a half for two computers, 4 monitors, plus the router and all the rest of the networking kit only cost us £250 from eBay. I agree it's not ideal having to buy one if you didn't need one before, but it's a worthwhile investment in my opinion.
Power cut? No more landline. Router reset/internet down? No more landline. Retiring a system that just works and has done for decades to throw everything into the internet traffic jam, all forced to be done in 4 years before cutoff, is inevitably going to cause problems. Not to mention the potential for hacking virtual wiretapping. Not everything is about big business, millions of homes being forced to rewire or lose landline forever, many will just abandon landline resorted to more mobile traffic and old people unable to use their phones when their router/ISP goes wrong. This addiction to making everything internet connected is a disaster when the internet inevitably has problems.
Convenience at a cost innit? Analogue means of communition and information should still be available and usable regardless of cost. The BBC at least understands this and Radio 4 is still earmarked to be available on LW even when every other FM/MW transmitter is switched off. Openreach ought to apply the same principal to PSTN landlines.
Precisely. What really worries me is the 999 service - if people need that on an old cabled telephone(which was powered by the old PSTN network) - that just worked - with IP phones I can see that service being unreliable compared to old system.
Sure someone once said something about eggs and a baskets. Cant remember what exactly, but im sure it all worked out just fine. :-)
Skynet can't wait.
Uninterruptible Power Supply. Most if not all businesses have them, if they don't then they should. We have a home office and ours will keep all the computers and the phones going for an hour or two if the power fails, and we've never once in the 8 years I've lived here had a power cut lasting more than 5 minutes.
This system forces you to use an internet connection, but what if you just don't care for relying on internet and want a separate plug in to phone socket landline phone? Or if the electric etc goes out? Then there will be no charging mobile phones.
You need tget a portable battery power pack. Or more than one for when the power goes out. However, if it goes out for long enough the radio masts won't work either.
@@billgreen576 Nor will landlines if the outage lasts longer than the reserve power supply at the telephone exchange (usually about 24 hours). My mother in law was without power for a week last year when storm damage left half her village without juice. No phone, no internet, no nothing.
@BlubberBrother1672 Indeed I do. The UK is a Poonami of bad ideas under our current Tory adminstration from plans to stop installing gas central heating boilers in homes to stopping sales of new ICE vehicles and many many more. All PR spin with no regard to the real life consequences.
Hey Adam it's me Sophia LOL you little sis
Adam says hi 👋
i dont want to answer my phone anywhere other than at my desk!
You can still answer phone at desk, you can get similar handset.
Hi dad
I was hired, face to face, by Andy Street. I got to watch his style of working and people management. He always liked to portray a sense of fairness in his decisions. It must KILL HIM to be working under boris johsons decisions. I hope Andy is the man I thought he was, and can some how influence matters of party politics. Because these are times where later in life you later look back and see what you represented and stood for. - good luck Andy, please remember alot of people that worked around you NEED to believe in someone with INTEGRITY again.