Mitchell Pautz
Mitchell Pautz
  • Видео 102
  • Просмотров 8 523
121224-Future of ITIL
David Cannon of PeopleCert sharing on the state of ITIL. Presented by EDUCAUSE ITSM CG
Просмотров: 49

Видео

ITSM CX Servant Challenger54:11ITSM CX Servant Challenger
ITSM CX Servant Challenger
Просмотров 312 месяца назад
ITSM hosted Nate Brown to discuss the idea of "Servant Challenger" on 10/16
050924 EDUCAUSE CI webinar54:07050924 EDUCAUSE CI webinar
050924 EDUCAUSE CI webinar
Просмотров 398 месяцев назад
Rina at Mavaa an ITSM and ServiceNow consultancy firm presents on getting started with continual improvement.
ITIL at Texas AM52:44ITIL at Texas AM
ITIL at Texas AM
Просмотров 268 месяцев назад
EDUCAUSE ITSM CG hosts David Sweeney and a panel to discuss ITIL in the classroom
03MAR24 XM Culture IT53:1503MAR24 XM Culture IT
03MAR24 XM Culture IT
Просмотров 489 месяцев назад
EDUCAUSE ITSM CG event: Building an Experience Management Culture in IT presented by Joe Fugere from University of Alaska Anchorage
02142024 CI and True Crime53:4002142024 CI and True Crime
02142024 CI and True Crime
Просмотров 4910 месяцев назад
02142024 CI and True Crime
1262023 EDUCAUSE SIAM webinar53:421262023 EDUCAUSE SIAM webinar
1262023 EDUCAUSE SIAM webinar
Просмотров 28Год назад
Claire Agutter of SCOPISM shares about SIAM (service integration and management) and how it can help educational institutions better manage and integrate various internal and external partners and suppliers.
10182023 Dx webinar55:1810182023 Dx webinar
10182023 Dx webinar
Просмотров 77Год назад
ITSM CG presents “The What, Why, and How of Digital Transformation” featuring Roy Atkinson.
14SEPT23 MiamiOH metrics55:2314SEPT23 MiamiOH metrics
14SEPT23 MiamiOH metrics
Просмотров 108Год назад
Bob Black shares Miami Ohio University ITSM metrics journey
July 20 2023-ITSM CG event BRM in HE59:46July 20 2023-ITSM CG event BRM in HE
July 20 2023-ITSM CG event BRM in HE
Просмотров 134Год назад
Jeff Warren and panel share about how BRM has a powerful impact in HE.
06JUN23 ITSM CG product and service management panel50:1306JUN23 ITSM CG product and service management panel
06JUN23 ITSM CG product and service management panel
Просмотров 150Год назад
06JUN23 ITSM CG product and service management panel
03MAY23 CX and VSM52:5703MAY23 CX and VSM
03MAY23 CX and VSM
Просмотров 64Год назад
EDUCAUSE ITSM CG hosts Barclay Rae who presented on customer journeys and value stream mapping
26APR23 ITSM metrics intro panel 354:5226APR23 ITSM metrics intro panel 3
26APR23 ITSM metrics intro panel 3
Просмотров 59Год назад
EDUCAUSE ITSM CG third installment of the ITSM metrics introduction series
11APR23 ITSM metrics panel 259:1411APR23 ITSM metrics panel 2
11APR23 ITSM metrics panel 2
Просмотров 61Год назад
EDUCAUSE ITSM CG Metrics panel discussion part 2
04APRIL23 QSTAC and experience management49:5904APRIL23 QSTAC and experience management
04APRIL23 QSTAC and experience management
Просмотров 110Год назад
EDUCAUSE ITSM CG hosted Ben Brennan founder of QSTAC on Experience Management
04APRIL23 ITSM metrics panel1:10:4204APRIL23 ITSM metrics panel
04APRIL23 ITSM metrics panel
Просмотров 152Год назад
04APRIL23 ITSM metrics panel
21MAR23 Problem Management Book Club47:2221MAR23 Problem Management Book Club
21MAR23 Problem Management Book Club
Просмотров 30Год назад
21MAR23 Problem Management Book Club
28FEB23 ITSM for small teams54:1128FEB23 ITSM for small teams
28FEB23 ITSM for small teams
Просмотров 82Год назад
28FEB23 ITSM for small teams
02142023 ITIL4 webinar58:5802142023 ITIL4 webinar
02142023 ITIL4 webinar
Просмотров 72Год назад
02142023 ITIL4 webinar
06DEC22 EDUCAUSE ITSM governance panel54:5106DEC22 EDUCAUSE ITSM governance panel
06DEC22 EDUCAUSE ITSM governance panel
Просмотров 802 года назад
06DEC22 EDUCAUSE ITSM governance panel
10NOV22 Change Management51:4910NOV22 Change Management
10NOV22 Change Management
Просмотров 452 года назад
10NOV22 Change Management
Service Catalog Portal webinar1:03:30Service Catalog Portal webinar
Service Catalog Portal webinar
Просмотров 2482 года назад
Service Catalog Portal webinar
EDUCAUSE Design Thinking in HE1:23:12EDUCAUSE Design Thinking in HE
EDUCAUSE Design Thinking in HE
Просмотров 1432 года назад
EDUCAUSE Design Thinking in HE
09152022 Cloud and ITSM presentation1:00:5809152022 Cloud and ITSM presentation
09152022 Cloud and ITSM presentation
Просмотров 632 года назад
09152022 Cloud and ITSM presentation
EDUCAUSE Incident-Problem-Change52:47EDUCAUSE Incident-Problem-Change
EDUCAUSE Incident-Problem-Change
Просмотров 662 года назад
EDUCAUSE Incident-Problem-Change
Experience economy and XLAs55:59Experience economy and XLAs
Experience economy and XLAs
Просмотров 1312 года назад
Experience economy and XLAs
ITSM presents: IT operating model and HVIT56:38ITSM presents: IT operating model and HVIT
ITSM presents: IT operating model and HVIT
Просмотров 1382 года назад
ITSM presents: IT operating model and HVIT
ITSM and BRM Impact Statements40:43ITSM and BRM Impact Statements
ITSM and BRM Impact Statements
Просмотров 1022 года назад
ITSM and BRM Impact Statements
07APR22 Humanize IT49:2507APR22 Humanize IT
07APR22 Humanize IT
Просмотров 1182 года назад
07APR22 Humanize IT
BRM Logic Model Presentation56:54BRM Logic Model Presentation
BRM Logic Model Presentation
Просмотров 912 года назад
BRM Logic Model Presentation

Комментарии

  • @paulschantz8392
    @paulschantz8392 Год назад

    Great session! What a tremendous effort y'all have put in on your journey...it's impressive.

  • @andreatanner9852
    @andreatanner9852 2 года назад

    I loved this presentation! Thank you, David & Mitch!

  • @ShafiqAlibhai
    @ShafiqAlibhai 4 года назад

    Is it possible to get the slides from this presentation please.