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Thank you for sharing hun.glad to see another Welsh women on RUclips. What have sola have yoy got on windscreen hun? Xx

you sound like a fckin nightmare 😂

Thank you for sharing your experience. You can’t fix or reason with stupid. Love to you and LtT ❤

Hi what a shame they conned you but a deposit was ok all the cash up front no way a good firm would not do that

You have inspired me to contact an electrical company that i spent 2000 pounds - to do work, only to go to another van company and they said - its not the right electrical cable and they had to put all new cable through - but didnt want to touch the old one (so two sets of cables in there). Thank You

Trust no one do the conversion your self everybody a expert

Ummmm. You sound like a kind ,well-balanced, and perfectly reasonable lady. Based on what you have described, the outfit involved have been absolutely disgraceful. Let's hope you are able to resolve the issues... hopefully with some good will and compensation...I hope you can move on from this and enjoy happier times ahead. God bless and take care.

What a Shame you didn't let vanology do your conversion .

A successful RUclips video requires more video. Thank you 👍

No messing wen lives at risk

NEVER pay before the work is completed and you are happy with the job, only cowboys ask for full payment up front!

Thank u I was looking at this company to do my van cheers

I neither know you nor Danny: you didn’t say what the charge was, so no one can say if your issues were to be expected. Playing Devils Advocate, you won’t get a Hymer van for back street money, no matter what you would like. If this was a premium price (doubt it going by their business name!) you should be VERY hacked off. If you got a ‘bargain’ it looks fair enough. However… there’s NO EXCUSE for tapping in to the side of the fuel tank. There’s also no excuse for fitting a 3000KVA inverter on a battery less than 400ah! For total fairness, you should really show your contract, what the charges were and what was included. I also think you’re being egged on by other people telling you what should and shouldn’t be tolerated in a conversion. For example, you mention carpet lining bare metal - this is TOTALLY acceptable. Then there’s things like vapour barriers - they’re a matter of opinion and not fact. I’m all for calling out shoddy tradespeople, but there’s a BIG difference between a £2000 conversion and a £50,000 conversion (well, at least, there should be!). As for timescales… they’re often missed, particularly when the customer asks for ‘changes’. Anyway, I hope you can all get things resolved and can move on - you’ll take more precautions next time (friends or not).

Hi guys. So so sorry this has happened to you both. I know you considered them as friends but I would have probably seen a sign when they asked for all the money up front!! I hope you get it all sorted asap as the stress isn’t doing you any good at all (and that really shows through in your video) see you all at Strattford guys ❤

Friend! You would get treated better by enemies! I hope you get a good outcome Rhian, you definitely deserve it! Good luck! 👍

Hey group, please remember there are two sides to each story and everyone should get their say. I just thought I would take the time to post a positive review on the company in question, as they Have been fair and honest, and done a great job with my van.

Completely and utterly shambolic!! What a bunch of cowboys!! Sorry that’s insulting cowboys. Take care.

Very sorry to hear how badly you've been treated, like most on here say, take them to court and get the £9,000 to have it all put right. Just scammers or cowboys , good luck with whatever you decide.

Wow what a bunch of Jokers they r , me and my wife have just watched this and we just shaking our heads , u come across as a very caring person and giving them £750 after they added that on after u agreed the price and they never said thks , anyway u saud 1 of my sayings Its NICE to b NICE ... Take care from kevin and Susan 👍

There was nothing hurtful there so why remove it ?

I'm guessing the guy doesn't charge enough for the time he has to put into van conversions and ends up having to cut corners to get it finished. Whatever their reason, you ended up paying for their lack of professionalism. I'm sorry this has happened to you. It always happens to the good ones.

chin up sweetheart my heart go's out for you both all will be ok in the end x

Thank you for sharing, I feel the pain you went through. You seem very reasonable and decent. I had a similar, but to a less of a degree bad experience. So I can relate to some extent. Wish you well and good luck. Jimmy

when people have several ccj against them it tells you they dont care about anyone only themselves

Such a shame, and from people you considered friends. Awful way to run a business ❤

With friends like that who needs enemies !!

Sorry Rhi to hear about your van you must be tamping. I hope it gets sorted 👍

I would do ten years behind the door , for these clowns , and they would never beable to work and con anyone else , there days are numbered in the campervan business anyway

Folks! Never, ever pay cash-in-hand. Do that ,then , there is no paper trail. I handed my lowlife sister a total of £9,150 for a powerchair IN February. She stole the lot. As I gave her the whole amount in cash I couldn't prove anything. So protect yourselves and YOUR hard earned money. And listen to this video again.

Wow that sounds horrific, show the videos online so we can all see, good on you for naming and shaming Rhian , its allways a pleasure to meet up with you at the van festivals

Can you recommend any sites in Benidorm that accepts dogs, thank you

Sorry to see your troubles, but thanks for sharing, there's a lot of people willing to take advantage of us be it big companies or small, for God sake don't let it beat you down and fight your corner, life enjoys throwing us a problem to remind us we can't control everything and take care of we're able to get a day van in the next week or so we'll be going to Stratford if your there we'll catch up ❤

First time seeing a video from you (just cropped up on my suggested feed) I’m always conscious that theres two sides to every story , however previous ccj’s against them and you’ve made clear your intention to post more videos showing us the standard of work they carried out, my moneys on your side of the story. Thank you for posting this, soo many vanlifers have bad experiences with firms, but then refuse to name and shame them, which then means others fall to the same fate, you’ve done the right thing.

A reputable company wouldn’t need cash upfront, they have the van as collateral if someone refuses to pay for the work. This guy sounds like a complete wanker.

Really sorry to be watching this, you can see how upset you are, stay strong lovely lady xx

I'm so sorry about you trouble, I hope all works out well for you, try not to stressed to much, life can throw a curve at times as you may know we had a engin fire in Spain and was just dumped by the breakdown company and insurance, stick to your guns and fight and as john said don't let the bugger win fingers crossed you'll get sorted soon take care and maybe see you in Stratford next Month

Not being fair Rhian taking down my comment. You really are the worst like I said I’ve never liked you since you told us you were swingers and rubbed your chest in my husbands face . But trying to take a company down on RUclips is terrible . Be a big girl and deal with things through the right channel’s your an adult .. Tracy

Well done, you. Thanks for your video, and I hope you get justice.

Just WOW!😳 Sorry you had to deal with this 0bnoxious😤 criminaI behavior

Hi hun .its ok ive heard van conversion horror stories before on youtube .but never ever pay all the money up front. It gives no incentive then to finish on time ect. Sounds stressful

Wonder how many of their vans are driving on the roads, shocking, NEVER pay upfront hope it gets sorted

You need to take them to court before they go under or you'll end up with nothing don't forget to add travel expenses for all the journeys you had to make Glad Liam sorted it for you hes a Diamond.

I really fell for you

Court Job, do not let them get away with it, Friend or Not.

I had a similar experience with somebody I thought was a friend , also gave him money up front , in the event he did nothing , but used my van for HIS business for a few months , I am so sorry

Folks should always get a van lifer to build your vans... You don't need an awning,, they never get used.. Half the stuff you don't need.. I built a transit full length and height with PROPPER Done insulation and ply, water system and electric, bed and kitchen in 3 weeks.. That also looking after 2 new ferrets.. Electrics are most expensive,, all the fixtures and fittings I see,, make the van over weight.. You really don't need half of it.. You want it all minimal as you can put up with..

Wow! That’s shocking. I’m glad your van is finally safe and fair play for exposing them. You could well of saved others from being ripped off.

Shocked to hear this news, glad everything is now safe, hope you can soon enjoy your new van for some good adventures ahead and move on from this experience xx

Interesting vlog. I would say though that these days the term ‘friend’ gets used an awful lot by people. I hear RUclipsrs use the term a lot. Most people in life are not your friends they are passing acquaintances who you both briefly enjoy spending certain moments with. Friends are people who stick with you through the rough times of life. It’s easier to bypass hurt caused when you realise most people are not friends. Sorry you are upset it does seem a heartbreaking thing to have something you have so emotionally and financially invested in not live up to expectation. I am always conscious that as viewers we usually only hear one side though. I hope you get fair treatment from the van builders if they have done you harm. If the van was dangerous then you should consider legal action. That is unacceptable if proven to be true and they would need exposing to warn others. If it’s (just) bad workmanship on finishing then maybe it’s a lesson learnt in not parting with money until the job is done. I do not understand why you’ve done that. (I put just in brackets as it’s unacceptable to have bad finishing but it’s why you don’t pay upfront) I hope you have many happy years in your new camper. I I really sorry it has been stressful. You seem a lovely lady and I could tell that was a hard vlog for you to post. Lesson for all. Few people are friends, trust no one and never pay upfront. For viewers though we need more than one side of the story to condemn a person or an entire business.

Such a shame, you were so excited getting the new van……its hard when things go wrong, you can lose confidence in things but 🤞 you will get past all the negatives & enjoy all the great times ahead. I have met you a couple of times @ the shows & you came across as a genuine lovely lady. It’s not easy putting things into words & clearly you found this video hard to do. Take care……Kim 😊