ComTech Network Solutions
ComTech Network Solutions
  • Видео 211
  • Просмотров 386 138
CONNECT 2024 Recap: Key Insights and Highlights
In this video, Ethan from ComTech recaps the key moments from our annual CONNECT event, The Guardians Summit 2024. We covered a lot of important topics, including maximizing the value of your Office 365 subscription, AI in business, the latest in cybersecurity, and a panel discussion on preparing and budgeting for your IT for 2025. Watch for a breakdown of the sessions, the incredible speakers we hosted, and how we surpassed our $50,000 donation goal for Little Pink Houses of Hope.
Timestamps:
[00:20] Overview of CONNECT 2024
[00:31] Topics Discussed
[01:49] Celebrating Our $50,000 Donation to Little Pink Houses of Hope
Stay tuned for more videos from CONNECT 2024! Have questions? Drop a comme...
Просмотров: 23

Видео

Celebrating Our $50,000 Donation to Little Pink Houses of Hope
Просмотров 14День назад
In this video, Ethan from ComTech shares the exciting news of reaching our $50,000 donation goal for Little Pink Houses of Hope. From onboarding new clients to Discovery calls and CONNECT 2024 participation, we partnered with our clients and community to make this incredible donation happen. Watch to learn more about how we hit this milestone and what’s coming in 2025! Timestamps: [00:15] How W...
Why We Still Host a Live Event: 3 Reasons You Should Attend
Просмотров 17Месяц назад
Why We Still Host a Live Event: 3 Reasons You Should Attend In this video, Ethan from ComTech explains why we continue to host an annual live event, even in the age of webinars. If you're wondering why face-to-face events are still valuable, this video outlines three key reasons to join us for our next live event. From meaningful connections to boosting productivity, discover why attending in p...
The Life Cycle of a Phone System: Upgrade or Keep Running?
Просмотров 32Месяц назад
In this video, Ethan from ComTech explores the life cycle of business phone systems and answers a common question: When should you upgrade your phone system, and when to keep it running? Learn about the differences between traditional physical phone systems and modern cloud-based solutions, and find out how to make the best decision for your business. Timestamps: [00:28] The Old Phone System [0...
Major Milestones Met for Little Pink Houses of Hope!
Просмотров 14Месяц назад
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Top 5 AI Tools for Business
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The Life Cycle of a Computer: Upgrade or Keep Running?
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What is a SOC? The Key to 24/7 Cybersecurity Protection
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AI Unlocked: Strategies to Overcome Obstacles and Enhance Your Business
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Cyber Resilience 101: Surviving a 21-Day Cyber Attack
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Multi-Factor Authentication (MFA): Why You Need It & How to Use It
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Multi-Factor Authentication (MFA): Why You Need It & How to Use It
Three Key Tips for Office 365 Security
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Three Key Tips for Office 365 Security
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Просмотров 443 месяца назад
Response Time VS Resolution Time Explained for IT Support
A Step-by-Step Guide to Our Ticket Process
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A Step-by-Step Guide to Our Ticket Process
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Think Your Data Isn’t Valuable? Think Again!
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Microsoft Teams Unbundled: Essential Updates for Your Business
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The Changing Landscape of Cybersecurity Webinar
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Комментарии

  • @dnkuch
    @dnkuch 5 дней назад

    Is there any way to use this phone with an adapter if you can’t use the Ethernet cable connection? Thanks

    • @comtechnetworksolutions3251
      @comtechnetworksolutions3251 4 дня назад

      Unfortunately, I don't think so. There is a different model - the Yealink T34w that does include wireless and can support Bluetooth with an adapter. Do you have this device in a place where you don't have a cable but need wireless?

  • @justinlambert7534
    @justinlambert7534 Месяц назад

    I have a Yealink T54W and a Yealink W73 (coupled with a W70B). I would like to make them ring at the same time since they are in separate rooms. Can this dongle solve my problem ? And second question, if i have this dongle, will the W70B base still be useful (or will it be replaced by the new role of the T54 and its dongle) ? Thanks for your answer :)

    • @comtechnetworksolutions3251
      @comtechnetworksolutions3251 Месяц назад

      Hey there, yes the dongle will solve your issue and replace the W70B. By using the dongle it will become the new base. You should be able to test this by unplugging the W70B base and resetting the handset, plugging in the dongle and then pairing the handset to the 54W.

    • @justinlambert7534
      @justinlambert7534 Месяц назад

      @@comtechnetworksolutions3251 thanks a lot for your answer, i will test this scenario in a few days :)

    • @comtechnetworksolutions3251
      @comtechnetworksolutions3251 Месяц назад

      @@justinlambert7534 Sounds good keep us posted if you run into snags and I will do what I can to help

    • @justinlambert7534
      @justinlambert7534 25 дней назад

      @@comtechnetworksolutions3251 it works perfectly, without using the W70B base ! Thnaks a lot for your help 😀

  • @Ansset0
    @Ansset0 Месяц назад

    Stop spamming 🤮

  • @Bryghtpath
    @Bryghtpath Месяц назад

    Love the quarterback analogy-it really drives home how crucial it is to have a playbook ready when things go wrong.

  • @murphy5008
    @murphy5008 Месяц назад

    I have a w73 and a t54w, they are not pairing

    • @comtechnetworksolutions3251
      @comtechnetworksolutions3251 Месяц назад

      Good morning, what error is it giving you? Or can you describe a bit more on what is happening? Thanks -we will do anything we can to help.

    • @agnesusoro
      @agnesusoro Месяц назад

      @@comtechnetworksolutions3251 I am also having trouble pairing my cordless phone to the desk phone. There is no error message. It just fails to register. And the paging button does not light up.

    • @murphy5008
      @murphy5008 Месяц назад

      Hi thank you for getting back to me I also just bought the w56h. When I do the register neither register to my sip-t54w. They don’t find each other. This is a work phone so it was originally set up elsewhere idk if that matters or not. Just trying to give as much information as possible because I keep spending money to try and get this to work and I’m having no progress.

    • @murphy5008
      @murphy5008 Месяц назад

      @@comtechnetworksolutions3251I just opened it out of the box. So maybe I’m suppose to do something before that to the cordless.

    • @murphy5008
      @murphy5008 Месяц назад

      @@comtechnetworksolutions3251 I also found out the service is through intermedia, maybe I need to order the cordless direct through them

  • @Bryghtpath
    @Bryghtpath 2 месяца назад

    It's crucial to be prepared for worst-case scenarios and ensure everyone knows how to handle them.

  • @GodlyPM
    @GodlyPM 2 месяца назад

    "Replace your machine with a windows 11 machine" sorry that is't going to happen since i paid good money for my device and me having to throw that device away just so i can receive updates and support is insane. Ill rather switch to Linux and deal with every issue that comes with it instead of using windows

  • @realgoatzy
    @realgoatzy 2 месяца назад

    I’m really waiting for the next windows version because Windows 11 is just so poorly made compared to windows 10.

    • @comtechnetworksolutions3251
      @comtechnetworksolutions3251 2 месяца назад

      Understand completely, please see my comment above on this. No major issue waiting as long as possible but October 2025 deadline will be upon on us quick for them to stop the security updates.

    • @realgoatzy
      @realgoatzy 2 месяца назад

      @@comtechnetworksolutions3251 I meant ''Windows 11 is just so poorly made compared to windows 10.'' just saying real quick, made a typo

  • @Boopdd
    @Boopdd 2 месяца назад

    I would if windows 11 wasn't so garbage. Aside from the ads on my desktop, it eats up more resources for features I didn't ask for or will use. If there's a way to de-activate them all and make it as good as or better than windows 10, I would upgrade tho.

    • @comtechnetworksolutions3251
      @comtechnetworksolutions3251 2 месяца назад

      Completely understand. Unfortunately Microsoft is somewhat forcing our hand (as they do once every 10 years) by stopping Windows 10 security updates. I certainly understand where you are coming from though. Right now there isn't a super easy way to remove the ad pieces but I am betting we have so many people mentioning it to Microsoft they will get the picture (or at least we can hope:))

  • @ffelegal
    @ffelegal 2 месяца назад

    I'm here on July 19 2024, if you know what I mean lol.

    • @comtechnetworksolutions3251
      @comtechnetworksolutions3251 2 месяца назад

      We know exactly what you mean:) It was a day to remembered (unfortunately not in a good way)

  • @DrakonicCz
    @DrakonicCz 2 месяца назад

    you can literary do anything, all you need is 5 seconds with a cmd

  • @projectdimpreza
    @projectdimpreza 2 месяца назад

    Can this specific model can be use as a local intercom?

    • @comtechnetworksolutions3251
      @comtechnetworksolutions3251 2 месяца назад

      Hey there, yes depending on your back end phone system you should be able to. If you are using the ComTech backend phone system you would dial *50 from another phone and it would immediately hit the speaker of the T21P. If you are not using the ComTech backend you would need to ask your phone provider what code to press to dial for handsfree talking or intercom.

  • @tripleheadedmonkey6613
    @tripleheadedmonkey6613 2 месяца назад

    No offense, but it seems like you should have used AI to script this video for the same reasons :D

  • @mishamishyn7792
    @mishamishyn7792 3 месяца назад

    one click will not put down, some software need to be installed on PC with administrative privilege's.

    • @comtechnetworksolutions3251
      @comtechnetworksolutions3251 3 месяца назад

      For the most part you are correct but whether it was one click or more was not the point. End users having unrestrained ability to install or run software (or scripts) is dangerous. Hopefully we will find out more about this as the forensics get completed. For now, everyone should be extremely careful and put controls in place where there are none.

    • @mishamishyn7792
      @mishamishyn7792 3 месяца назад

      @@comtechnetworksolutions3251 The same seems to be happens with Federal Reserve Bank and probably more other companies who do not report about such issues, unfortunately it hard to prevent that when people store their passwords in files or stick to the monitor. Everybody wants to have full access to be able to install their staff and do not wait till IT department will do

    • @85RChester
      @85RChester 3 месяца назад

      Yep let alone they should be blocking with open dns or some type of network ACL so it can’t reach out to get key the for the encryption.

    • @mondocjenson-dy8zd
      @mondocjenson-dy8zd 2 месяца назад

      ​@comtechnetworksolutions3251 back in the days and don't 😂 we worked with Novell servers and 5250 Emulators on Win 🖥 but could better constrain end users privileges

  • @ВЛАДИСЛАВПРИСЯЖНЮК-ц5ц

    Hi. How the 2nd way to connect affect the speed of the internet connecion?

    • @comtechnetworksolutions3251
      @comtechnetworksolutions3251 3 месяца назад

      Hi there, good morning. The second way should not affect your speed on your computer as the phone itself has a gigabit switch inside. The internet speed to your computer should seamlessly pass through the phone to your computer without affecting speeds.

  • @Hyrozun
    @Hyrozun 4 месяца назад

    love the content keep it up

  • @dragonz4857
    @dragonz4857 4 месяца назад

    Sweet! Been trying for the longest to get it to work. I was missing that last step. On the T57W, instead of selecting Slave, I had to select "Satellite Mode" and then Handset 2, then it started ringing. Thanks again for this video!

  • @CTMHCarrie
    @CTMHCarrie 4 месяца назад

    Hi we have a T54W and want to add cordless handsets. Which model dongle do we need? and are W56H handsets compatible? Thanks!!

    • @comtechnetworksolutions3251
      @comtechnetworksolutions3251 4 месяца назад

      Good evening:) You are going to want a DD10K dongle and that will plug in the back of the 54W. You absolutely can use the W56H or W53H. Please let us know if you run into trouble!

  • @anitanxumalo7900
    @anitanxumalo7900 5 месяцев назад

    Can I link more than one handset

    • @comtechnetworksolutions3251
      @comtechnetworksolutions3251 5 месяцев назад

      Good morning, yes I believe you can link more than one handset. I would have to look back at my office in my demo environment to test but this should be able to be done. I will look and confirm over the next few days and try to explain how I did it:)

    • @comtechnetworksolutions3251
      @comtechnetworksolutions3251 5 месяцев назад

      Good morning, sorry it took me some time to test this. I did confirm that you can connect multiple handsets to the desktop phone. You go through the same process I did in the video but the only difference is you may have to login to the webpage of the phone itself (Account tab, then Number Assignment tab) to enable the secondary handset. We tested and all is working. Hope this helps and let us know if you need anything else, have a great one!

  • @TheSifon2
    @TheSifon2 6 месяцев назад

    Hi, can I use it as bluetooth speaker with microphone function with my android device? Specifically OPTOMA 3862RK? :D thanks for answer :)

    • @comtechnetworksolutions3251
      @comtechnetworksolutions3251 6 месяцев назад

      Good afternoon, it most likely will work depending on you connect it. The bluetooth on that Optoma device is version 5 of bluetooth and the Yealink is version 4 of Bluetooth. Let us know if you run into snags and we will do what we can do to help but from what it looks like on the specs I am seeing it should work.

  • @ChantelleButler-ci8yy
    @ChantelleButler-ci8yy 6 месяцев назад

    I bought a Yealink Ip telephone SIP-T21P E2.I have the power cord plugged in by the wall that also connects into the DC5V at the back of the phone.then I plugged in my Ethernet cable,one side at the back of the phone in the internet socket and the other side of the cable into my laptop..my phone still says no network and no service.am I doing something wrong?

    • @comtechnetworksolutions3251
      @comtechnetworksolutions3251 6 месяцев назад

      Good morning, did you plug the ethernet cable from the wall into the internet port on the phone? Then you should have a cable running from the computer port on the phone into the laptop. Can you confirm it is plugged in that way?

  • @Tamara-ql1bp
    @Tamara-ql1bp 8 месяцев назад

    What if my desktop has only one port, that I use to supply desktop with internet. How can I connect phone to desktop if there is only 1 phone port on desktop? Thx

    • @comtechnetworksolutions3251
      @comtechnetworksolutions3251 8 месяцев назад

      Good afternoon, if you only have 1 port coming from the wall then you want to use the method found at 2:40 in the video. The cable from the wall will go into the Internet port on the phone. Then a cable will go from the pc port on the phone into the desktop computer.

  • @KelliBarris
    @KelliBarris 9 месяцев назад

    How do I change the message when people call our office? There is a generic message, and it is awful. We want to add a new one.

    • @comtechnetworksolutions3251
      @comtechnetworksolutions3251 9 месяцев назад

      Hey Kelli, good morning. This would be a question for who provides your back end phone system. Who do you pay each month for phone service? I would recommend calling them. If it is please do call us and our techs will help you handle this quickly. Have a great Christmas and holiday season!

  • @steveh7382
    @steveh7382 10 месяцев назад

    how do you disable the "Missed Call" notification on the T33G? We have four phones and even though we dont miss the call the other phones show a missed call. Super annoying!

    • @comtechnetworksolutions3251
      @comtechnetworksolutions3251 10 месяцев назад

      Hey Steve, good morning. Most likely this is showing up because the phones are part of a ring group which is causing them to show a missed call. There are two ways to do this. One your provider should be able to write into the code of the phone from their side to disable the missed calls notification. The other option is to login to the phone via a web browser (through the IP interface of the phone) but you will need an admin password for this. If you have that please go to account, basic, turn off missed call log. Hope this helps!

  • @samuelo8976
    @samuelo8976 11 месяцев назад

    *Promosm*

  • @ChristianMontesdeOca-k7x
    @ChristianMontesdeOca-k7x 11 месяцев назад

    Good morning, when I click on the link below I see the Ref Guide for the T54, could you provide me with the guide for the T33P...thanks,

    • @comtechnetworksolutions3251
      @comtechnetworksolutions3251 11 месяцев назад

      Good morning, the guide should be the same for both the T54 and the T33. Very similar features on each and the buttons should map to the 33. Please let us know if there is something in particular that you have questions about that the guide doesn't cover. Have a great day!

  • @PlanetIce-d5t
    @PlanetIce-d5t 11 месяцев назад

    Does this phone have a night service message for when the closed? If so, how do you access it?

    • @comtechnetworksolutions3251
      @comtechnetworksolutions3251 11 месяцев назад

      Hello, yes you can setup a night message but that isn't on the phone itself but instead on the back end phone system that you are using. I would recommend touching base with who you pay for phone service each month to ask how to do this on their system.

    • @PlanetIce-d5t
      @PlanetIce-d5t 11 месяцев назад

      Amazing thank you@@comtechnetworksolutions3251

  • @shawnacullen3186
    @shawnacullen3186 Год назад

    I need to know how to setup the phone after getting it plugged in. I have no idea how to configure the phone, get its IP address etc…

    • @comtechnetworksolutions3251
      @comtechnetworksolutions3251 Год назад

      Good morning, depending on how your network is configured the phone will most likely receive an ip address automatically via DHCP. Once the phone receives a local ip address (depending on how your network is configured) then the phone will be able to look for either a local PBX (phone system) or a cloud PBX. Whoever you pay for your monthly phone service should be able to take the mac address of your Yealink phone and set it up on their end so when the phone gets that local ip it will automatically configure. Please let us know if you run into issues and I will try my best to point you in the correct direction:)

  • @SarahGold-u8b
    @SarahGold-u8b Год назад

    Good afternoon I need reading about my life

  • @brianclark1198
    @brianclark1198 Год назад

    Help sheet

    • @comtechnetworksolutions3251
      @comtechnetworksolutions3251 Год назад

      Hey Brian, the help sheet link is in the description. Please let us know if you cannot find it there:)

  • @SudhirLamba-dh2yd
    @SudhirLamba-dh2yd Год назад

    We wanted to keep our landline, although I was getting annoying calls all day long. After reading some of the reviews, I was skeptical about this particular phone system ruclips.net/user/postUgkx1m4aStCYW1-eZhNPOgFG2H2JJSmJ2RwK , but decided to give it a try. Yes, the manual is long. Out of the box, I followed the quick setup instructions and turned on the call screening. I didn't try to read the manual, but just used it as needed. For example, the call volume was loud and I looked up how to turn it down. Problem solved. I looked up how to add phone numbers to the directory so they wouldn't go through call screening (don't forget your security system monitoring company!). That's been pretty much it for 6 weeks now. The robocalls have disappeared completely. I periodically scroll through the caller ID and see plenty of numbers, but the phone isn't ringing off the hook anymore. I didn't even change the prerecorded answering machine message. The phone has been a huge improvement to my old phone system, which would only store 200 blocked numbers, which you had to block manually. Great phone system if you want those annoying calls to go away!

  • @JoeBarone-bp6lm
    @JoeBarone-bp6lm Год назад

    This is a great phone ruclips.net/user/postUgkx1m4aStCYW1-eZhNPOgFG2H2JJSmJ2RwK for seniors. It does not pick up the background noise, allowing one to hear only the conversation spoken into the handset even with the tv on. This was a big problem for my 92 year old mother and caused us great frustration when talking with her on her previous phones. My mother does have some hearing loss in both ears but the side button, audio assist, boosts the sound allowing her to hear clearly. Buttons are large and the screen is easy for her to read. It has a caller ID announcement which is a feature she uses to screen out unwanted calls. This phone worked out so well we bought a set for my 94 year old mother in-law and she loved it. Highly recommended for all ages. I like the way the backlight lights up the actual numbers on the buttons for easy viewing in the dark as my current phones light up around the buttons only.

  • @MarkHenderson-fc4by
    @MarkHenderson-fc4by Год назад

    This phone is better than expected.

  • @WalterBooth-sl9sk
    @WalterBooth-sl9sk Год назад

    This is a great phone ruclips.net/user/postUgkx1m4aStCYW1-eZhNPOgFG2H2JJSmJ2RwK for seniors. It does not pick up the background noise, allowing one to hear only the conversation spoken into the handset even with the tv on. This was a big problem for my 92 year old mother and caused us great frustration when talking with her on her previous phones. My mother does have some hearing loss in both ears but the side button, audio assist, boosts the sound allowing her to hear clearly. Buttons are large and the screen is easy for her to read. It has a caller ID announcement which is a feature she uses to screen out unwanted calls. This phone worked out so well we bought a set for my 94 year old mother in-law and she loved it. Highly recommended for all ages. I like the way the backlight lights up the actual numbers on the buttons for easy viewing in the dark as my current phones light up around the buttons only.

  • @rgraz4929
    @rgraz4929 Год назад

    Great video. Yealink phones have an EXT port. Can this be used to extend to a traditional phone (or home POTS wiring to extend to more than one traditional phone) and calls will work both ways from these traditional phones? OR... if I connect an ATA to the ethernet port on the Yealink, will analog phones be on the same line (if the Yealink and ATA are configured with the same services) like an old extension home extension phone? Basically, I'm looking to extend the IP phone to other rooms in the house via the old POTS wiring. Thanks so much!

    • @comtechnetworksolutions3251
      @comtechnetworksolutions3251 Год назад

      Thanks for the comment on the video, I am glad you enjoyed it. The extension port is used for an expansion module (side car that has more buttons). I don't believe it can be used in the manner you are referring to. What you could do (depending on how much control you have on the back end phone system that the Yealink is using) is provision an ATA with the correct sip credentials and then plug a POTS line in on the other side. I don't have any videos on this on this channel but if you go down that route I would recommend something like a Polycom OBi300. Those seem to work quite well to convert digital to analog. Hope this helps!

    • @rgraz4929
      @rgraz4929 Год назад

      ​@@comtechnetworksolutions3251 Yes it does help. Thanks. I think you're saying to connect the ATA into the IP Phone's PC ethernet port? Or connect an ATA and IP phone EACH to separate router ports? And I should be able to leave the IP phone off the hook while on the call and pickup in another room just by picking up that handset and visa versa? (Just like a regular home phone) Thanks again. EDIT: I already use the OBI202 with 2 voip services. My main objective was to get rid of cordless phones and run analog phones from the ATA thru my POTS wiring without even using a IP phone. But I can't find analog corded phones that provide custom ringtones per contact which is what I need. Hence looking into a Voip Phone that has custom ringtones per contact.

    • @comtechnetworksolutions3251
      @comtechnetworksolutions3251 Год назад

      @@rgraz4929 Gotcha. I was saying plug the obi directly into another router port (just any ethernet as long as it is getting internet) and then provision the extension you were going to configure for the Yealink phone into the obi. That doesn't resolve your issue of different ring tones though. Another option is to get a Yealink W70 handset and base because that is cordless and supports those contacts. Issue there is that device connects to the base station using DECT and won't work with your existing pots lines. Another option would be to use something like a Grandstream WP820 which is also cordless and connects to your wifi if you have good wifi. Hope that helps but I am not sure of a way to go through the Yealink physical handset and for it to pass those custom ring tones through.

    • @rgraz4929
      @rgraz4929 Год назад

      ​@@comtechnetworksolutions3251Thanks! I understand now. Thanks for offering other solutions. My plan is to only use corded phones but I've grown accustomed to knowing who's calling without looking which seems to be only available in cordless traditional phones.

  • @ThWind81
    @ThWind81 Год назад

    Are there only 4 total line keys available or can you have multiple pages of line keys to flip through like the T54W? The T54W have 10 physical line keys, but when more than 10 are assigned, the 10th physical key becomes a "next page" button and you can flip through multiple pages.

    • @ThWind81
      @ThWind81 Год назад

      I found the answer. The T33G does have the ability to program multiple pages of line keys. There are 12 total slots. On my system, the first slot is always taken by the extension of the phone itself, leaving 11 programmable slots. The T54W has 27 total, leaving 26 programmable.

    • @comtechnetworksolutions3251
      @comtechnetworksolutions3251 Год назад

      @@ThWind81 Correct, depending on the back end setup the first line will be the extension and then the rest are available. You can get around that and get that button back depending on what back end phone system you are using.

  • @lefteye411911
    @lefteye411911 Год назад

    How to add a cordless phone to any desk phone

  • @BestCourtCottages
    @BestCourtCottages Год назад

    Is it possible to temporarily disable the routing tree without erasing the settings? Trying to have google call with a confirmation code but it's not working because the automation doesn't make a selection to be directed. Thanks!

    • @comtechnetworksolutions3251
      @comtechnetworksolutions3251 Год назад

      It is definitely possible depending on what your back end phone system is. Most back end phone providers can reroute your calls temporarily away from the auto attendant you are mentioning to a call phone so you can receive that code. My suggestion would be to contact who provides the phone service monthly to have them make this temporary change.

    • @BestCourtCottages
      @BestCourtCottages Год назад

      @@comtechnetworksolutions3251 Awesome, thank you so much for taking the time to help!

  • @FahedAhmed1
    @FahedAhmed1 Год назад

    can I upload comstumized logo for our company, if yes what formats are supported for logo and for screensaver?

    • @comtechnetworksolutions3251
      @comtechnetworksolutions3251 Год назад

      Good morning, yes you can upload those special for your company. Here is the official Yealink's website including the all the supported types depending on your model of phone: support.yealink.com/en/portal/knowledge/show?id=02b54e7e8c148ea491c0ef82

  • @AnkiaVermaak
    @AnkiaVermaak Год назад

    Good Day, we have a Yealink T21P E2 and a Yealink W73 IP DECT Phone with W70B base... so the deskphone is working but now we need to setup the cordless so that it can ring at the same time as the deskphone as per video as example... is this at all possible?

    • @comtechnetworksolutions3251
      @comtechnetworksolutions3251 Год назад

      Good afternoon, unfortunately the T21P model is not compatible with the USB dongle mentioned in this video. I don't believe there is a USB dongle that will work for that model phone. The handsets that work with this model of USB can be found here: www.yealink.com/en/product-detail/accessories-dd10k

  • @lisaheimbruch3347
    @lisaheimbruch3347 Год назад

    How do I clear my park calls. I didn't know what I was doing and pushed those 2 and now everyone has them green.

    • @comtechnetworksolutions3251
      @comtechnetworksolutions3251 Год назад

      Good morning, if you park a call by putting an active call on the park button then when that call ends the park button should go back to its original color. The parking button should only be lit up when you have an active call in there. Does that make sense?

  • @juliannemorgan8435
    @juliannemorgan8435 Год назад

    I have the phone in the vid and a WHB630 headset, when the headset button is not lit up, the desk phone rings at the level I adjusted it to, but when the headset button is lit green, the desk phone rings loudly and when I press the volume down button while it is ringing, the display shows that its the volume for the headset ringer that is being adjusted, which is not what I need to be turned down. How do I fix this? My current fix is to opt out of headset mode while at my desk, although I wear my headset constantly, and then try to remember to put it back in headset mode when I get up, which is a pain. I hear the ring in my headset, I do not need to hear my desk phone from across the room or in another room... Yes it's that loud, sometimes startling. Thank you for your help!

    • @comtechnetworksolutions3251
      @comtechnetworksolutions3251 Год назад

      Hey there, my recommendation would be to connect the headset using a USB cord into your computer and download the Yealink USB software. Then you should be able to go into the headset options on the USB software and adjust what is needed as well as make sure your firmware is up to date. I have seen where Yealink sometimes will have updates that can be downloaded in that software to fix these strange ringing issues. Let us know if this doesn't work and I can try and point you in the correct direction.

  • @TheLemaire25
    @TheLemaire25 Год назад

    I’m connect via WiFi but the phone keeps disconnecting from the WiFi and no service

    • @comtechnetworksolutions3251
      @comtechnetworksolutions3251 Год назад

      Hey Lemaire, my recommendation would be to test connecting to a different wireless (your hotspot on your phone, take the phone home and connect to your home wireless, etc.) and see if it does it there. If the phone continues to lose service then most likely you will need your service provider to look at your phone itself and it may have a faulty network adapter. If the phones stays connected at home then that narrows down the problem to your work network (or where ever you were originally connecting) and you can contact who manages that network. Hope this helps or at least points you in the right direction!

  • @robbieatkinson5282
    @robbieatkinson5282 Год назад

    P r o m o S M

  • @robertfaint1009
    @robertfaint1009 Год назад

    Hi, I have a T54W set up wirelessly. I assume this will work but what model dect phone are you using please? Thanks Rob.

    • @comtechnetworksolutions3251
      @comtechnetworksolutions3251 Год назад

      Hey Robert, yes the DECT piece should still work. In this video I was using a WH56 handset. With the Yealink T54 model phone you should be able to use the W56H, W53H, W59R, W78H, or W57R.

    • @robertfaint1009
      @robertfaint1009 Год назад

      @@comtechnetworksolutions3251 Thank you very much. Greatly appreciated.

  • @arnelljesusondeviila7286
    @arnelljesusondeviila7286 Год назад

    We're using a polycom phone and yealink, how can we adjust the volume with no echo, tx

    • @comtechnetworksolutions3251
      @comtechnetworksolutions3251 Год назад

      Hey Arnell, if it is on speaker phone and you are adjusting their volume they normally do a pretty good job. If that is the case and you are getting that echo still I would recommend moving the phone physcially to a different location (is the speaker sitting close to a wall that is causing the audio to go back into the phone). Please let me know if that helps, if not I will try and point you in the right direction.

  • @phillipsymon
    @phillipsymon Год назад

    Hi, Would I be able to connect the T53 with the W73H using the dect dongle? or if that doesn't work connect the T53 and W73H to the same base?

    • @comtechnetworksolutions3251
      @comtechnetworksolutions3251 Год назад

      You should definitely be able to connect the T53 to a W73H with a USB Yealink DD10K. As long as you have that dongle per Yealink's website it should work the same way. Please let us know if you run into issues and we will try to point you in the right direction.

    • @phillipsymon
      @phillipsymon Год назад

      @@comtechnetworksolutions3251 Thanks for replying I have connected them both using the DD10K dongle. is there a way to give them the same ringtone? Can I make so I can have a answered call on one phone and pick it up on the other handset?

    • @comtechnetworksolutions3251
      @comtechnetworksolutions3251 Год назад

      @@phillipsymon Good to hear you have it connected. Not sure on the ring tone as I don't have one in front of me right now but most likely if you go into the basic settings, ring tone you should be able to select the same one. Let me know if you cannot find that in the options. For the handset question - a piece of that depends on your back end phone system and how it is treating that additional handset. My recommendation would be to ask your phone provider (who is providing service) and then if no answer there to test parking (public hold if your system has that) and then pulling that call back off of park using the handset. That would probably be the easiest way to move that call from one device to the other.

  • @frehodson3947
    @frehodson3947 Год назад

    Does this work with RingCentral MVP?

    • @comtechnetworksolutions3251
      @comtechnetworksolutions3251 Год назад

      Very good question Fre, I have never tried it with RingCentral. My guess is Ring Central may turn this feature off but definitely reach out to their support to ask them. They may also have custom firmware on the devices where the options I am showing in this video do not even show up.

  • @GreatYarmouthPhotosWebcams
    @GreatYarmouthPhotosWebcams Год назад

    Do you need to have your laptop/pc permanently switched on to be able to make and receive calls please ?? Thanks

    • @comtechnetworksolutions3251
      @comtechnetworksolutions3251 Год назад

      Good morning, you do not. The phone will operate independently of the phone so you can absolutely keep your pc off and the phone will still continue to make calls like normal.

  • @graciemoon1936
    @graciemoon1936 Год назад

    How do I control how many times it rings before going to voicemail

    • @comtechnetworksolutions3251
      @comtechnetworksolutions3251 Год назад

      Hey Gracie, great question. Unfortunately this is most likely controlled by your back end phone system and how it is setup. Most of the time the back end phone system (not the phone itself) controls how many times it tries to ring your phone before going to voicemail. My recommendation would be to reach out to who you pay phone service for to ask them if they control it and can change the number of rings. Wish I had an easier or better answer for you.