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Add Iceberg model to identify the depth of impact or the depth of thinking of different ideas. Other useful techniques are Crawford Slips, Undesirable Effects from The Theory of Constraints, Failure Demand from the Vanguard Method, Ann Latham's four quadrants: Unfamiliar vs Familiar, Complex vs Simple ... ie eliminate waste do spring cleaning. Explain terms like robustness, resilience, adaptability, ownership mindset, transparency, clarity, layers, flow, alignment, capability/variation incompatibility, Maxwell's 5 levels of leadership, maturity, acumen, mentoring, inversion thinking... Language is important.

Very clear

Robert. Bobby. Lloyd.

Rodert. Bobby. Lloyd.

Thanks for this follow-up presentation. I am a Deming disciple. Dr. Deming is a genius, the man behind the resurrection of Japan from the WW II ruins to become a formidable economic for in the world! Dr. Deming's 14 Points is the answer to small businesses' survival and sustainability beyond 5 years.

This is a succinct and straightforward explanation. Dr. Deming is a genius. I used the Deming 14 Points as my conceptual framework for my dissertation to address the proverbial statement that 50% of businesses do not survive the 5-year benchmark. My literature review from peer-reviewed journals covered 37,258 individual cases of SMEs (about 95% with 50 employees or less) that survived and sustained their business beyond 5 years. My paper will be published soon in ProQuest. I am also praying on having my study published in peer-reviewed journals.

I like it very much

Boring.

Brilliant presentation! Thanks.

Thank you, quite informative

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Hi thanks for the tutorial.... I'm wondering why there are no step changes?

EXCEL 2016, 16!!

This is not excel 2016

QI activities will often involve the use of tools and techniques that may be unfamiliar to service users. Give consideration to training needs and skill development.

Do you ever consider that the drugs you prescribe the patients could cause them to be aggressive and violent or this is not something that you will debate, but if it was something that you would consider how would you go about it ?

Can you be specific about what this reduction collaborative is...what do you do to reduce violence by 67% in a year on a mental health ward ?

Respond pls