- Видео 75
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OUC DC
Добавлен 9 июн 2016
Welcome to the Office of Unified Communications RUclips Channel! Here, you'll see some of the great work being performed by our professional call takers and dispatchers. We serve Washington, DC residents and visitors with high quality public safety communications. Working collaboratively with the city's public safety cluster, OUC is working to make Washington a safe place live and work. Find out more at www.ouc.dc.gov.
Prospect Day
OUC is committed to hiring dedicated individuals who have a passion for public safety and emergency communications. 911 Telecommunicator Prospect Day helps us to streamline the hiring process by allowing applicants to complete multiple steps of the process in one day. Prospect Day will be held every other month, on site, at the Unified Communications Center.
Просмотров: 231
Видео
Employee Profile: Nikita
Просмотров 18511 месяцев назад
In September 2023, 911 call taker Nikita received a call from a manager at Krispy Kreme stating that one of her employees was in labor. Hear her recount that morning and talk about why this call, and all those just like, keeps her coming back to work to answer the call every day.
09.14.23 Lunchtime Chat with Director McGaffin
Просмотров 149Год назад
On September 14, Director McGaffin hosted a lunchtime chat where she led a walk-through of the newly-launched 911 Performance Dashboard. The dashboard provides insight into the work of the OUC by providing performance data on 911 call handling, dispatching, staffing, and more.
06.08.23 Lunchtime Chat with Director McGaffin
Просмотров 59Год назад
On June 8, Director McGaffin hosted a lunchtime chat where she discussed 911 calls in queue.
Honoring the first, first responders.
Просмотров 113Год назад
The Office of Unified Communications serves as the District’s lifeline. The men and women of the OUC are the first, first responders and are responsible for the safety of the District residents, visitors, and first responders. Listen as our call takers and dispatchers - our heroes in headsets - speak about what it’s like to answer the call.
04.13.23 Lunchtime Chat with Acting Director Heather McGaffin
Просмотров 31Год назад
On April 13, 2023, Acting Director McGaffin hosted a Lunchtime Chat where she discussed location-based routing for wireless 911 calls.
OUC Employee Profile: 911 Call Taker Nicolle Rodriguez
Просмотров 251Год назад
Meet Nicolle Rodriguez, one of OUC’s newest call takers. Nicolle has been with the Office of Unified Communications for almost 5 years, beginning as a DC 311 Customer Service Representative after joining DC government through the Department of Employment Services' L.E.A.P. program.
THANK YOU to the DC 311 Social Media Team
Просмотров 51Год назад
The DC 311 Social Media team is so unique to what we do here in the District. Join us as we extend a heartfelt thanks to our incredible team. #311Day #WeAnswerTheCall
03.09.23 Lunchtime Chat with Acting Director Heather McGaffin
Просмотров 81Год назад
On March 9, 2023, Acting Director Heather McGaffin hosted a lunchtime chat to discuss the future of the Office of Unified Communications.
OUC Employee Profile: 311 Customer Service Representative Kimara Williams
Просмотров 256Год назад
DC 311 provides a one-stop service experience for constituents, residents, and visitors searching for DC government services and information. But #WhoAnswersTheCall? Meet Kimara Williams, a DC 311 Customer Service Representative and member of our DC 311 Social Media Team.
OUC Employee Profile: 311 Customer Service Representative Colin Bordeaux
Просмотров 2742 года назад
“I am a servant for the public.” Meet Colin Bordeaux, one of OUC’s extraordinary 311 Customer Service Representatives.
OUC Employee Profile: MPD Dispatcher Alita Darby
Просмотров 2302 года назад
Meet Metropolitan Police Department dispatcher, Ms. Alita Darby. A seasoned public safety professional with over 20 years of dedicated service to the District, Ms. Darby plays a vital role in the chain of emergency communications.
EMS Week 2021: Sudden Cardiac Arrest
Просмотров 583 года назад
In honor of EMS Week 2021, the Office of Unified Communications has a few EMS tips that could help in the event of an emergency. EMS Tip #5 is about Sudden Cardiac Arrest events. #WeAnswerTheCall
EMS Week: Choking
Просмотров 2673 года назад
In honor of EMS Week 2021, the Office of Unified Communications has a few EMS tips that could help in the event of an emergency. EMS Tip #4 is about Sudden Chocking Incidents. #WeAnswerTheCall
EMS Week: Heat-Related Illnesses
Просмотров 3963 года назад
In honor of EMS Week 2021, the Office of Unified Communications has a few EMS tips that could help in the event of an emergency. EMS Tip #2 is about Heat-Related Illnesses. It is important to know both the symptoms of excessive heat exposure and the appropriate responses to heat-related illnesses.
EMS Week: How to Save a Life, Instructions on using an AED
Просмотров 433 года назад
EMS Week: How to Save a Life, Instructions on using an AED
You're Never Too Young to be a 911 Hero!
Просмотров 694 года назад
You're Never Too Young to be a 911 Hero!
The Office of Unified Communications' Agency Profile
Просмотров 2464 года назад
The Office of Unified Communications' Agency Profile
WHO declared the "pandemic" on 3-11.. The "terrorist" attacks were on 9-11.. Its just a coincidence
Ally light on the even side of the 700 block of oglethorpe st ne need bulbs
Street light outage 500 block of 48th place ne
Good morning, I need assistance with my water & gas bill?
Please include the captioning for the Deaf and Hard of Hearing community. As a government, we have an obligation to effectively communicate with our whole community in the District of Columbia.
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I really enjoyed this. Thanks for posting. It is wonderful to have a great director, especially in such a large PSAP center! The happy employees, coworkers, and other departmental employees who gave their warm and sincere sentiments in this video are surely a testament to Ms. Holmes success!