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Learn about the HEART Model which helps leaders to build the character they need to lead themselves before leading others.

Can you see the vision of our business in this video?

At Chick-fil-A Southroads, our vision is to have a positive influence on all who come into contact with Chick-fil-A. When you take the time to learn other's stories, you realize that your actions and service can make a big difference in their lives.

The Chick-fil-A Tulsa Market Operators are proud to support Junior Achievement of Oklahoma and be part of educating tens of thousands of Tulsa elementary students through Biztown each year.

Learn about how to stay in your Desire Zone by focusing your time on areas where you are both passionate and proficient as well as maximizing your efforts in your Drudgery Zone through automation, delegation, and elimination.

Learn about different delegations levels and how you can empower and multiply the impact of your team and their ownership.

Learn the importance of having Raving Fans and how we engage those guests at Chick-fil-A!

Learn about Incremental Profit Opportunity and ways we can find to be great stewards of our financial resources at Chick-fil-A.

Learn more about how we utilize guest feedback to improve our guest experience and get better as an organization.

Have you ever had a great idea that just didn't catch momentum within your team or organization? Follow this formula to help build buy in for your ideas so that they have a bigger impact on your organization.

This is a great activity to help see how 5S can help you find new and creative workplace solutions.

5S is a five-step methodology for creating a more organized and productive workspace: Sort, Straighten, Shine, Standardize, and Sustain. By using these steps Team Members can find more effective and efficient ways to eliminate waste in the business including product as well as energy and effort of the team as a whole.

Our 2023 Focus at Chick-fil-A at Southroads Shopping Center is to Embody a Championship Mindset.

Learn about our Focus for 2023 at Southroads Shopping Center to Embody a Championship Mindset.

Leadership Toolkit | Planning Process

Leadership Toolkit | 5 Whys

Leadership Toolkit | Rule of 72

Leadership Toolkit | Hospitality Model

Leadership Toolkit | Giving Strategy

S. Truett Cathy on Care

Leadership Toolkit | Power of PIE

Leadership Toolkit | Innovation Process

Leadership Toolkit | Guest Value Proposition

Leadership Toolkit | Trade Off Triangle

Leadership Toolkit | DRIP Model

Leadership Toolkit | Support Challenge Matrix

Leadership Toolkit | Winning Hearts Every Day

Leadership Toolkit | Growth Zones

Leadership Toolkit | Total Business Review