How to by Zen Internet
How to by Zen Internet
  • Видео 64
  • Просмотров 825 113
How to Setup your Eero Max 7
In this video Paul will be showing you how to setup your new Eero Max 7 for your FTTP (Fibre to the Premise) from Zen Internet.
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As with all of these check its a good idea to have a pad and paper to hand to make notes of any steps you complete should you need to refer back to them later.
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What you will need:
* Time
* Access to your BT / Openreach ONT
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Thank you for watching this video, if you still require support, please go to www.zen.co.uk/live-chat where one of our team will be happy to help.
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Просмотров: 1 071

Видео

One Touch Switch - Zen Internet
Просмотров 39821 день назад
In this video Paul will be talking you throw the steps for One Touch Switch. So, what exactly is OTS? Well, it's a new industry-wide process designed to make switching broadband providers simpler and faster. Imagine changing your broadband service by only contacting your new provider, who will handle the entire switching process for you. OTS takes the hassle out of switching providers. No more ...
How To Setup Your Eero Pro 6E
Просмотров 1,9 тыс.Месяц назад
In this video Paul will be showing you how to setup your new Eero Pro 6E for your FTTP (Fibre to the Premise) from Zen Internet. As with all of these check its a good idea to have a pad and paper to hand to make notes of any steps you complete should you need to refer back to them later. What you will need: * Time * Access to your BT / Openreach ONT Thank you for watching this video, if you sti...
How to Setup your Fritz!box 6890LTE for the First Time for SoGEA
Просмотров 6 тыс.Год назад
In this video Paul will be showing you how to setup your new Fritz!box 6890LTE for your SoGEA service the first time. As with all of these check its a good idea to have a pad and paper to hand to make notes of any steps you complete should you need to refer back to them later. What you will need: * Time * Access to your BT / Openreach Master socket Thank you for watching this video, if you stil...
How to Setup your MiFi Hotspot
Просмотров 27 тыс.Год назад
In this video Paul will be showing you how to set up your 4G MiFi Hotspot. Thank you for watching this video, if you still require support, please go to www.zen.co.uk/live-chat where one of our team will be happy to help. Zen.co.uk: www.zen.co.uk/ Twitter: zeninternet Facebook: zeninternetuk Instagram: zeninternet Audio: Country Cue 1 by Audionautix is li...
Your Broadband Speed Explained
Просмотров 2,4 тыс.Год назад
In this video Paul will be explaining how you can get the most out of your broadband and how certain methods of connection such as wifi or wired or even the device used can impact your broadband service To get the most out of your service please ensure the devices you are using either a 802.11ax / WiFi 6 or if you are using a wired device please ensure you have a Gigabit port and you are using ...
How to Get Started with Zen Full Fibre
Просмотров 14 тыс.Год назад
In this video Paul will be showing you how to setup your new Zen Full Fibre Service whether you are using an Openreach ONT or one for CityFibre. As with all of these check its a good idea to have a pad and paper to hand to make notes of any steps you complete should you need to refer back to them later. What you will need: * Time * Access to your Openreach/City Fibre ONT If you want to know mor...
How Everyroom Can Help You Get The Very Best From Your WiFi
Просмотров 3,9 тыс.Год назад
In this video, Paul explains how EveryRoom from Zen can help you get the very best from your WiFi. EveryRoom is your total solution for complete in-home connectivity. With EveryRoom, you're guaranteed a WiFi boost in your home, ensuring fast and reliable WiFi that adapts to your needs. Say goodbye to buffering and dropped connections wherever you are in your home. If your home is no larger than...
What Is SoGEA?
Просмотров 9 тыс.Год назад
We’ve spoken about the Great British Switch Off but that switch off also has other implications. Hand-in-hand with the end of PSTN/ISDN is the rollout of full fibre broadband. But what if full fibre isn’t available at your office? Well although the telephone service might be being switched off, those cables will still exist, and thankfully for those properties not yet served by full fibre avail...
How To Access Zen's New Live Chat
Просмотров 1 тыс.Год назад
Did you know that Zen have recently relaunched our Live Chat system? You can now connect with one of our team to discuss: Technical Support Billing Order Management Sales Monday Friday: 8am - 8pm Saturday - Sunday: 9am - 5pm If you want to use our Live Chat system you can find the chat button on our Contact us page: www.zen.co.uk/live-chat Zen.co.uk: www.zen.co.uk/ Twitter: zeninter...
How To Upgrade To Full Fibre
Просмотров 19 тыс.Год назад
In this video Paul will showing you how to upgrade your Fritz!box from your FTTC / broadband service to work with your new Full Fibre service Customer Portal:- my-portal.zen.co.uk/ Zen Ultrafast : www.zen.co.uk/broadband/ultrafast-fibre-broadband Thank you for watching this video, if you still require support, please go to www.zen.co.uk/live-chat where one of our team will be happy to help. Zen...
How to Setup Voicemail for Digital Voice Using an DECT Phone
Просмотров 3,7 тыс.Год назад
In this video Paul will be walking through the steps to setup and access the Voicemail feature for your Digital Voice service using an DECT phone. As with all of these check its a good idea to have a pad and paper to hand to make notes of any steps you complete should you need to refer back to them later. If you want to know more about Zen's Digital Voice service, click here : www.zen.co.uk/pho...
How to Setup Voicemail for Digital Voice Using an Analogue Phone
Просмотров 5 тыс.Год назад
In this video Paul will be walking through the steps to setup and access the Voicemail feature for your Digital Voice service using an analogue phone As with all of these check its a good idea to have a pad and paper to hand to make notes of any steps you complete should you need to refer back to them later. If you want to know more about Zen's Digital Voice service, click here : www.zen.co.uk/...
How to Setup Voicemail for Digital Voice Using an Mobile Phone
Просмотров 1,9 тыс.Год назад
In this video Paul will be walking through the steps to setup and access the Voicemail feature for your Digital Voice service using an Mobile phone. As with all of these check its a good idea to have a pad and paper to hand to make notes of any steps you complete should you need to refer back to them later. If you want to know more about Zen's Digital Voice service, click here : www.zen.co.uk/p...
The Great British Switch Off
Просмотров 3,5 тыс.Год назад
The Public Switched Telephone Network (PSTN) is being switched off in December 2025 and at this time all analogue lines that rely on the PSTN will stop working. The Switch off however starts as early as April 2023. In this video Paul will explain what to expect from the Great British Switch Off. If you want to know more about Zen's Digital Voice service, click here : www.zen.co.uk/phone/digital...
How to Setup your Technicolor 4134 for the First Time
Просмотров 12 тыс.2 года назад
How to Setup your Technicolor 4134 for the First Time
How to Setup Call Blacklisting for your Digital Voice Service
Просмотров 2,7 тыс.2 года назад
How to Setup Call Blacklisting for your Digital Voice Service
How to Setup Call Barring for your Digital Voice Service
Просмотров 1,1 тыс.2 года назад
How to Setup Call Barring for your Digital Voice Service
How to Setup Call Diversion for your Digital Voice Service
Просмотров 2,7 тыс.2 года назад
How to Setup Call Diversion for your Digital Voice Service
How to Setup Call Waiting for Your Digital Voice Service
Просмотров 1,2 тыс.2 года назад
How to Setup Call Waiting for Your Digital Voice Service
How to Setup a Temporary Number Withhold Using an Analogue Phone
Просмотров 1,1 тыс.2 года назад
How to Setup a Temporary Number Withhold Using an Analogue Phone
How to Setup a Temporary Number Withhold Using a DECT Phone
Просмотров 1,5 тыс.2 года назад
How to Setup a Temporary Number Withhold Using a DECT Phone
How to Setup a Temporary Number Withhold Using a Mobile
Просмотров 3,1 тыс.2 года назад
How to Setup a Temporary Number Withhold Using a Mobile
How to Setup a Permanent Number Withhold for Digital Voice
Просмотров 1,2 тыс.2 года назад
How to Setup a Permanent Number Withhold for Digital Voice
How to Access the Fritz!box Interface
Просмотров 17 тыс.2 года назад
How to Access the Fritz!box Interface
Welcome to How to
Просмотров 16 тыс.2 года назад
Welcome to How to
How to Refer a Friend
Просмотров 5 тыс.2 года назад
How to Refer a Friend
How to Identify REIN & SHINE Interference
Просмотров 7 тыс.2 года назад
How to Identify REIN & SHINE Interference
What to Expect - Broadband / FTTC Installation / SoGEA
Просмотров 4,4 тыс.2 года назад
What to Expect - Broadband / FTTC Installation / SoGEA
What to Expect - Full Fibre / FTTP / CityFibre Installation
Просмотров 30 тыс.2 года назад
What to Expect - Full Fibre / FTTP / CityFibre Installation

Комментарии

  • @sadmanshakib7646
    @sadmanshakib7646 День назад

    How do you buy internet tho

    • @howtobyzen
      @howtobyzen День назад

      Hi There, There are a couple of ways to do this; You can enter your address details on our website - bit.ly/49kDhp0 - and order online. Contact our Sales team on 01706902583. I hope that helps. Richard.

  • @ttube111
    @ttube111 2 дня назад

    Free Palestine

  • @lawrieedwards4338
    @lawrieedwards4338 4 дня назад

    did not help, not the procedure I was looking for

    • @howtobyzen
      @howtobyzen 4 дня назад

      Hi Lawrie, I'm sorry to hear that you found the video not helpful, if you're still any help with this feel free to drop us a DM and one of our team will be more than happy to help. - Zara L

  • @NickM-r1b
    @NickM-r1b 14 дней назад

    It would be so helpful to know the REN (Ringer Equivalence Number) of the router. Can only one analog phone (with a REN=1) be connected, or can wired extensions up to a REN=4 be connected to it?

  • @qjcomposer
    @qjcomposer 15 дней назад

    We don't have an existing router. What I'm really wanting to know is where the openreach guys should put my fttp box?

  • @LennyNgugi
    @LennyNgugi 16 дней назад

    the dog and the sissy.

  • @NickM-r1b
    @NickM-r1b 16 дней назад

    Positioning the router within the house is important. But there's nothing I've found in advance of getting my Fritz!Box next month that states whether or not the 7350 or 7350AX comes ready for wall mounting (which I certainly hope to do with mine).

  • @engineerfiks
    @engineerfiks 16 дней назад

    My mifi hotspot name is not visible to the phone?

    • @howtobyzen
      @howtobyzen 16 дней назад

      Hi there, I'm sorry to hear that it hasn't shown up for you! Please try rebooting the Mifi, and your phone, and seeing if it appears. If there is still no change, please get in touch with us on our live chat service: zen.co.uk/live-chat or by calling us on 01706 902 001 Our opening hours are between 08:00 - 20:00 on weekdays and 09:00 - 17:00 on weekends and bank holidays. I hope that you're able to get connected up! - Alex P

  • @paulmiller8411
    @paulmiller8411 Месяц назад

    If you are trying to open this , on the opposite side from the 4 lights, there are 2 tiny star screws , mine are black , so very hard to see...

  • @serenaali6787
    @serenaali6787 Месяц назад

    Best review got tru in no time thank you #trinidad

  • @Cl0udedRed
    @Cl0udedRed Месяц назад

    Absolute lifesaver mate the fiber optic cable werent installed correctly

  • @jumborice6560
    @jumborice6560 Месяц назад

    Nice and clear

  • @captainwin6333
    @captainwin6333 Месяц назад

    This so doesn't work. "The telephony check failed. Registration with the telephony provider failed. Check the account information you entered for telephony." Firstly, what the hell is meant by the 'Registrar' field in 'Account information' when you're entering your phone number? Fritzbox offers no explanation and a Google search turns up literally nothing. Am I supposed to guess my way through this? Secondly, what's meant to go in these fields? 'Account Information' Username (what username are we talking about here?) Authentication name (What exactly is this?) Password (For what?) Registrar (What the hell is this, someone that marries people?) Proxy server (Again, for what?) Enter your area code: Area code This is crap and I'm left without a phone for a day.

  • @Alado_tv
    @Alado_tv Месяц назад

    Super helpful ❤

    • @howtobyzen
      @howtobyzen Месяц назад

      Thanks for the feedback, I'm glad that it's been able to get you set up and sorted with the hotspot! - Alex P

  • @Dogfacedbloke
    @Dogfacedbloke Месяц назад

    What about the 99% of people who don't have analogue phones?

  • @CyJCz9
    @CyJCz9 Месяц назад

    second to comment?. Fighting

  • @LucindaLordhair
    @LucindaLordhair 2 месяца назад

    thanks for this, can you transfer the call to other mobiles also connected at all? does it lose connectivity if i leave that wifi connection. i.e. when i go home can i still received these business calls?

  • @StephenMckenzie-p1l
    @StephenMckenzie-p1l 2 месяца назад

    How much data comes with my full fibre contract

    • @howtobyzen
      @howtobyzen 2 месяца назад

      Hi, with full fibre internet, you usually get: Fast Speeds: Ranging from 100 Mbps to 1 Gbps or more Unlimited Data: Most plans offer unlimited usage with no extra charges. It's ideal for fast downloads, streaming, and using multiple devices at once. - Zara L

  • @mylom8397
    @mylom8397 2 месяца назад

    I want to block the BBC Iplayer on all devices. I've followed the steps shown and it just don't work. I've tried other websites and the router just isn't blocking anything. I've made sure that the device I'm testing is assigned to the correct profile, but it's not working at all.

  • @janets1024
    @janets1024 2 месяца назад

    My router is in a bedroom, my master socket and phone is in my hall. What happens in this case?

  • @tinytoadstool
    @tinytoadstool 2 месяца назад

    Now what do I do? Was sent here by following the help trail on your website

  • @Dogfacedbloke
    @Dogfacedbloke 3 месяца назад

    "Get your phone to the point it's wanting to pair..." Yeah, that's kind of what I was wanting explained.

  • @crazydaze27
    @crazydaze27 3 месяца назад

    Can't find the "How to back up your Fritz!Box" video...

  • @shamzvlog2335
    @shamzvlog2335 3 месяца назад

    Will the analogue phones connected to the back of the router still work once BT switch off the PSTN at the exchange which is due to happen in the not so distant future? i.e. is the socket on a router an analogue to digital converter?

  • @terrygrimmond9823
    @terrygrimmond9823 3 месяца назад

    Absolutely does not work - while connected to internet via my Fritz!box 7490, I tried numerous times to enter my Fritz account using PW on back of router - all failed. If you are connected to your own internet, why on earth can you NOT access your own account to change a password!!

    • @howtobyzen
      @howtobyzen 3 месяца назад

      Hi Terry, Thanks for the message and I'm sorry that you've not been able to access the Fritzbox like the video shows. We test all the steps before we film and post the videos so it should work. I would recommend contacting us via out chat team www.zen.co.uk/live-chat and we'll have a closer look at this for you. Thanks, Chris

  • @Amzzz_Bharat
    @Amzzz_Bharat 3 месяца назад

    Do we have to change the fritz box if there is red light lit under Power/DSL indicator, upon powering up the fritz box

  • @aidananderson1697
    @aidananderson1697 3 месяца назад

    We have had a new service installed. We hooked up our router today but it is not connecting. The issue we are having (which is not covered in the video) is a flashing green PON light. According to the document that came with the video it says "Flashing green if it's making a connection". We have an engineer visiting tomorrow to look at it. Just wanted to ask if anyone else has had this issue either on a new provide or as a fault that has occured on working service and what a flashing green PON means? Does is mean a connection issue with the ISP (Zen in this case) or with the OpenReach network? Is it a software or hardware issue?

  • @Np-jv2bi
    @Np-jv2bi 3 месяца назад

    Don't do this it a con to get everyone on the Internet

  • @MartiA1973
    @MartiA1973 4 месяца назад

    Not relevant to the Fritzbox 3490 OS 7.31 unfortunately Generally a clumsy interface on a premium priced product.

  • @JamesGowans-zo9sv
    @JamesGowans-zo9sv 4 месяца назад

    There are five buttons on the top of my 7530 router so which one do I press? What is the point of a video when this is not shown! Why am I wasting my time fixing this problem when the switch to digital is being effectively forced on me whether I like it or not?

  • @JamesGowans-zo9sv
    @JamesGowans-zo9sv 4 месяца назад

    There are five buttons on the top of my 7530 router so which one do I press? What is the point of a video if you do not show the button which is to be pressed! That said why should I be wasting my time sorting out a fault which this ultimately compulsory switch to digital has caused?

  • @SouLess4L
    @SouLess4L 4 месяца назад

    Is a phone landline required for this. I have a genexis fibre box that has a pabxmaster attached to it? Thankyou

    • @howtobyzen
      @howtobyzen 4 месяца назад

      Hi SouLess4L, this particular set-up guide for the DGA4134 to Full Fibre won't require a phone/landline. It sounds like a non-Zen set-up you've got so it may be best to speak to your ISP to confirm the requirements for this! -Danny

  • @danielburgess1113
    @danielburgess1113 4 месяца назад

    we got a (BT Decor 2200 V2) phone with a RJ11 pluged in from the phone to the (EX230v Router) but no tone or anything when I listen to the reciver - but the little green light with the phone icon is on solid & green - but not sure if its all done migrating over to the new sytem yet as we want to keep our old number but the internet part is working just no functional phone use yet don't even know if our phone is even compatible - not sure how long I should leave it before ringing my ISP to ask why its not working or if its working

    • @P1Fanatic
      @P1Fanatic 4 месяца назад

      I have BT8500 phones and same issue. See David Billington comment below - I think I have same issue i.e. my phone number is not configured in my FritzBox 7530 Telephony Menu and its not clear how to add it. Ive just sent them a web message so hope its as straightforward as Davids fix. Crazy how little info there is on what to do if "plug and play" doesnt work for you.

    • @measosj
      @measosj Месяц назад

      Have managed to overcome it, because I am having problems

  • @craigfailla9823
    @craigfailla9823 4 месяца назад

    My now tv hub not working middle light not on

  • @paulhetherington3854
    @paulhetherington3854 4 месяца назад

    /vk4'' frch[dub no synch chn wn ml : ek O hlf eml td(2''xz X' Rpn)/ /dub~tmp frch < ek O dub(xvk4'' chn(rt''CVN < SVN) flch/ /hlf Z''(ptxvk4'' eml < wn td)~tmp cntnt LA' fs chn(x2''vk) u td(wn ml x2''frch ek) v. Saudi frd brth crtz 70 80s//vk''dub no synch < hlf chn wn ml u ek O dub hlf eml td/ /i.e. frch dub ek O ruch synch~tmp vd LN'' pxl txt bx krop HUD/s + GUATZ - SP FLCH/

  • @paulhetherington3854
    @paulhetherington3854 4 месяца назад

    There be, a physic ~ no synch -- protocol already! ~tmp control - i.e. content rule! From: Atomic React -- physic of architecture! Oriental Tribal -- only internet v. the muse!

  • @Pompey701
    @Pompey701 5 месяцев назад

    How is the ont fixed to the wall and can it be mounted on its side or upside down?

    • @edwardwatt3535
      @edwardwatt3535 8 дней назад

      Yes, It can be mounted either way. Sideways, so the text is the right way up, or upright where the text will be across the top of the ONT. This is is the way 90-100% of them are installed and I think it looks better that way. 😉

  • @Mr4thetruth
    @Mr4thetruth 5 месяцев назад

    I'm super dissapointed with Zen after being with them for several years. Should be getting 300 mbps but only getting under 100 mbps for 50% of the time. Emailed their customer services who were not at all helpful. Will be switching to another ISP.

  • @NoneNoone-wt1fv
    @NoneNoone-wt1fv 5 месяцев назад

    It would be useful if you could add close-up shots of the adapter fitting and socket - can't see what's what from this distance. Otherwise useful video, thanks.

  • @vilythegoat2544
    @vilythegoat2544 5 месяцев назад

    I cant enter that site at all

    • @howtobyzen
      @howtobyzen 5 месяцев назад

      Hi there, I'm sorry to hear you're having issues getting on the router page. When connecting please ensure you're connected to the fritzbox wifi or through an ethernet cable, as if you're connected via mobile data or through another type of router this page won't load at all. If the "fritz.box" doesn't work, please use the 192.168.178.1 as the web address - I hope this helps! - Alex P

    • @ibtib2860
      @ibtib2860 4 дня назад

      @@howtobyzen it still doesn’t work..

    • @howtobyzen
      @howtobyzen 4 дня назад

      Hi there This should work as long as you're connected either wirelessly or directly withg a cable to the router. It may be that you have a mobile data or hotspot connected, and that's why it's not accessing through your network. Do you want to check if that's the case? Thanks - Gavin

  • @davidbillington9654
    @davidbillington9654 5 месяцев назад

    My digital voice service didn't work after the phone was connected as shown and assumed it was because no phone number was configured in the Fritzbox. The box came preconfigured to connect to Zen but no phone number was configured, whether this was an oversight at Zen I don't know but the broadband upgrade and digital voice were ordered at the same time. I couldn't find any information online about how to configure it so contacted Zen by email and got a fairly quick reply and verified the phone was connected as per video, subsequently got another email to say the VOIP settings had been sent to the router which I could see and after rebooting the router all was working as intended. I would say a fairly quick resolution at about 1.5 hours, thanks Zen. I presume from the video that the Fritzbox should have come with the number configured but in my case it didn't.

    • @P1Fanatic
      @P1Fanatic 4 месяца назад

      Sounds exactly like my situation. Also tried pairing my BT DECT phones with the Fritzbox with DECT base station enabled which works but still no dial tone - assume same issue ie telephone number missing. I tried adding it but wont accept without a load of Account Information fields being empty (Registrar, Proxy Server etc). Just messaged Zen so hopefully its the same quick fix. I'm fairly tech savvy but the lack of guidance on this process (yeah just connected your phone to FON port and it will all work) is outstanding. God forbid my 80yr old dad had to do this.

  • @nicholaspeterwilliamjones
    @nicholaspeterwilliamjones 5 месяцев назад

    If I've previously had cityfibre from a different company, do I have to wait for the old provider to confirm the switch or can I just plug the new router in as soon as I get it?

  • @shm20600
    @shm20600 6 месяцев назад

    Does anyone know how to open this modem. I want to move to different room. Thanks

  • @ivanslade7180
    @ivanslade7180 6 месяцев назад

    what nonsense

  • @reillybt
    @reillybt 6 месяцев назад

    Hello i have just got my fritz box i have a Panasonic phone i have been trying to pair it for about 3 hours and still cannot get it paired

  • @andrewmarkov1649
    @andrewmarkov1649 6 месяцев назад

    Few words to promote this video thx

  • @ElectroEuphoriaEmporium
    @ElectroEuphoriaEmporium 7 месяцев назад

    this is a test

  • @RedMokaa
    @RedMokaa 7 месяцев назад

    My router keeps showing the red light on the info section any idea why? Thanks

  • @AxelRiyadh2011
    @AxelRiyadh2011 7 месяцев назад

    telkomsel gw aj 25.87mbps 😂 bisa smpe 30mbps lbh lgi

  • @pppscooby
    @pppscooby 7 месяцев назад

    ONT might be nice and sleek but the fritz box is an ugly ass device, looks like an emergency device the elderly keep around.