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The app is a disgrace - if it works (most of the time it doesn’t) it is essentially at random. The fact that around 30 of the 33 reviews on Apple App Store are 1 star should tell you something, especially when they all mention the same issues - which are still not fixed despite having been raised over a year ago. Find some devs who know what they are doing, the current team clearly does not.

Useless company. It's impossible to find instructions in any other languages other than French yet they sell it in the UK and Australia and presumably across EU. It's also impossible to find any reviews of the device. Yet it's being dished out by the NHS where you get no choice. This guy doesn't even show how to detach the top part of humidifier from bottom. He just seems to detach it easily and didn't explain how. In reality I have been struggling to separate it for days as it's just really stuck and I am scared not to break it. I have not been able to use my machine because humidifier is impenetrable. The algorithm is useless too. My pressure doesn't go above 4cm on auto mode and it's rating of AHI is way lower than when rated by the sleep clinic. It's a useless piece of style over substance plastic. Plus it's absolutely huge. The only thing that's positive is that it is relatively quiet. Get your act together!

Useless black box. Next to useless algorithm

Les gouttes de ne s'affichent pas

Who's the Authorized agent for your products in Singapore?

when I get woken by the machine at what point do I use the ramp

poor design

It will be better if it is in HIndi and English also.

It’s called English it’s not French. Please do things in English

English please we are NOT FRENCH. Please start doing English or take product elsewhere. No one wants your watch which is pretty basic. People have spend $$$ on Apple Watches they not interested in your so-called watch, scales, etc

English would be great. If you want to be an International product. Then is professionally to make things in English.

English would be good it so frustrating that you cannot do English. English is the international language that the world speaks. It’s about time you French get to know English.

This app is awful. Disconnects every time you come out of the app, hardly any insights of useful information, terrible UI. Please redesign the app.

Trying to find information on how to adjust the flow rate of the air provided and to aid exhaling so that I can breathe without having to breathe harder when exhaling using the nose mask. There are clearly buttons on the sefam s box which are designed to regulate and change settings, but without further explanation, I cannot change without returning to the unit, where the item is borrowed from. Since a slight change of the settings may enable ease of use at night, which cannot be demonstrated during the waking period, it would be most helpful if there was a video or booklet providing us, the patient with this information, preferably in English. I'm sure that the problems I am experiencing can easily be overcome, and anyone else reading this comment, may see that while the device could be useful to them, the limited information provided may go against their trying out or persisting with the use of the CPAP.

English would be good an International Brand with French Speaking Only. No English translation. Extremely disappointed

English would be 👍 Good

English would be GOOD !!!

Trying to find some info on this CPAP to help decide whether to buy one. Videos like this crap are completely unhelpful and a total waste of time.

svp indiquer comment changer la pression de la rampe svp

Is this available in English? I have an ecostar auto and would like to access my data from it. How can I do this?

Ugh, my System One from 2014 looks more modern

Bjr j'utilise votre machine qui fonctionne très bien, mais je me permets de faire un reproche c'est le tuyau qui à mon sens est trop rigide, ce qui crée une résistance au niveau du masque ceux qui engendre un inconfort et des fuites. Cdlt

Is this app available on the American or Korean IPHONE App Store? I have the S Box and can’t find a download link there :/

Is there anywhere you can get these videos in English??

The machine doesn't start for me

Can you translate all S Box vdo in to english please.