- Видео 72
- Просмотров 14 270
Steve Portigal
Добавлен 16 окт 2011
Steve Portigal is an experienced user researcher who helps organizations to build mature user research practices. He has conducted research with thoracic surgeons, families eating breakfast, rock musicians, home-automation enthusiasts, credit-default swap traders, and real estate agents. His work has informed the development of professional audio gear, wine packaging, medical information systems, design systems, video-conferencing technology, and music streaming services.
He is the author of the classic Interviewing Users: How To Uncover Compelling Insights (now in a second edition) and Doorbells, Danger, and Dead Batteries: User Research War Stories. He’s also the host of the Dollars to Donuts podcast, where he interviews people who lead user research in their organizations.
This channel includes podcast episodes, talks, presentations, and other random videos from Steve's work and life.
Thanks to Miles Simitz for Dollars to Donuts thumbnail design and general youTube guidance.
He is the author of the classic Interviewing Users: How To Uncover Compelling Insights (now in a second edition) and Doorbells, Danger, and Dead Batteries: User Research War Stories. He’s also the host of the Dollars to Donuts podcast, where he interviews people who lead user research in their organizations.
This channel includes podcast episodes, talks, presentations, and other random videos from Steve's work and life.
Thanks to Miles Simitz for Dollars to Donuts thumbnail design and general youTube guidance.
Видео
52. Emily Sun of Hipcamp
Просмотров 14Месяц назад
In this episode of Dollars to Donuts, I talk with Emily Sun, the head of Design and Research at Hipcamp. We discuss staying engaged in work, designers doing their own research, and research at a small, growing company. There’s actually a big opportunity with smaller companies. At small startups, you are much closer to the people who are making the long term vision for what the company is going ...
Steve Portigal on the Happy Market Research Podcast
Просмотров 12 месяца назад
Steve Portigal on the Happy Market Research Podcast
Emerging Areas for Research
Просмотров 102 месяца назад
What are emerging areas for applying user research that you are excited about?
Who Does Research
Просмотров 42 месяца назад
Can anyone interview users? Should anyone interview users? Here’s my short take on this classic question! In this video, I share my perspective. What do you think?
51. Tamara Hale of Splunk
Просмотров 102 месяца назад
This episode of Dollars to Donuts features my conversation with Tamara Hale, the Director of Product Experience - Research & Insights at Splunk. We talk about the long tail of impact, being an anthropologist of work, and having a creative practice. The ‘doing the research’ bit is only about a quarter of your job. The rest of it is all the other stuff that goes around it. It’s about storytelling...
50. Vanessa Arango Garcia of Delivery Hero
Просмотров 132 месяца назад
In this latest episode of Dollars to Donuts, I talk with Vanessa Arango Garcia, Director UX Research & Research Operations at Delivery Hero. We discuss creating an engaged research community across a global organization, being accountable for impact, and how today’s challenges provide an opportunity for the research progression to grow. We care a lot about our craft and we need to keep the qual...
49. Sarah Gregory of Coinbase
Просмотров 323 месяца назад
This episode of Dollars to Donuts features my conversation with Sarah Gregory, Director of User Research for Consumer at Coinbase. We talk about research comms, archiving user research, and doing research that no one is yet asking for. Our email is designed for one very specific leadership stakeholder, and it is tailored to how that person likes to consume information. There’s a different stake...
48. Jamika Burge of Capital One
Просмотров 63 месяца назад
In this episode of Dollars to Donuts I speak with Jamika Burge, the head of research for Data and AI at Capital One. We talk about her journey through academia, discovering user research, and intersectionality. Doing good - for me, as a researcher, and as someone who wants to do good in the world, it means understanding people’s needs in context and providing opportunities for them to succeed. ...
47. Akshay Verma of Duolingo
Просмотров 193 месяца назад
This episode of Dollars to Donuts features my interview with Akshay Verma, the head of User Research at Duolingo. We talk about being qualitative focused in an experimentation-driven organization, research team structures, team rituals, and sharing knowledge between researchers. I don’t actually want to bemoan or belabor this concept of a room that we’re invited to or not. At Duolingo, I feel i...
46. Daniel Escher of Remitly
Просмотров 83 месяца назад
In this episode of Dollars to Donuts I speak with Daniel Escher, Director of UX and Research at Remitly. We talk about more ways for researchers to add value, business questions over research questions, and the things that researchers worry about. Where I think collective identity can be limiting is when someone thinks of themselves as a researcher and says, “Therefore, that means this is my sm...
45. Reggie Murphy of Zendesk (part 2)
Просмотров 43 месяца назад
This episode of Dollars to Donuts features part 2 of my two-part conversation with Reggie Murphy of Zendesk. We talk about psychological safety at work, Reggie’s career journey, and online career resources for UX researchers. That helps the team be better researchers when they feel like they have a space where, man, I don’t have to be perfect every time. I’m going to definitely strive really ha...
44. Reggie Murphy of Zendesk (part 1)
Просмотров 83 месяца назад
This episode of Dollars to Donuts features part 1 of my two-part conversation with Reggie Murphy of Zendesk. We talk about aligning the work of the research team with stakeholder OKRs and empowering non-researchers to do user research. The researcher would go into these meetings and say we’re going to do a “I Wish I Knew” exercise, where we start thinking about what we’re building for our custo...
Gregg Bernstein returns| Dollars to Donuts 🍩 #UserResearch #Leadership
Просмотров 134 месяца назад
In this episode of Dollars to Donuts I welcome Gregg Bernstein back for a follow-up episode. He’s now Director of User Research at Hearst Magazines. The thing that I always come back to is that there is no one way to do research. And I also think there’s no one way to do research leadership. So often when I post a video or write something, it’s a knee-jerk reaction to something somebody else mi...
Noam Segal returns | Dollars to Donuts 🍩 #UserResearch #Leadership
Просмотров 64 месяца назад
This episode of Dollars to Donuts features a return visit from Noam Segal, now a Senior Research Manager at Upwork. AI will help us see opportunities for research that we haven’t seen. It will help us settle a bunch of debates that maybe we’ve struggled to settle before. It will help us to connect with more users, more customers, more clients, whatever you call them, from all over the world in ...
Leanne Waldal returns | Dollars to Donuts 🍩 #UserResearch #Leadership
Просмотров 134 месяца назад
Leanne Waldal returns | Dollars to Donuts 🍩 #UserResearch #Leadership
Celeste Ridlen | Dollars to Donuts 🍩 #UserResearch #Leadership
Просмотров 104 месяца назад
Celeste Ridlen | Dollars to Donuts 🍩 #UserResearch #Leadership
Carol Rossi returns | Dollars to Donuts 🍩 #UserResearch #Leadership
Просмотров 34 месяца назад
Carol Rossi returns | Dollars to Donuts 🍩 #UserResearch #Leadership
Nizar Saqqar | Dollars to Donuts 🍩 #UserResearch #Leadership
Просмотров 104 месяца назад
Nizar Saqqar | Dollars to Donuts 🍩 #UserResearch #Leadership
Mani Pande | Dollars to Donuts 🍩 #UserResearch #Leadership
Просмотров 44 месяца назад
Mani Pande | Dollars to Donuts 🍩 #UserResearch #Leadership
Vanessa Whatley | Dollars to Donuts 🍩 #UserResearch #Leadership
Просмотров 64 месяца назад
Vanessa Whatley | Dollars to Donuts 🍩 #UserResearch #Leadership
Greg and Lauren Manning with Mick Jagger on Oprah
Просмотров 3989 месяцев назад
Greg and Lauren Manning with Mick Jagger on Oprah
Dealing with "We already knew that!" in user research
Просмотров 2410 месяцев назад
Dealing with "We already knew that!" in user research
New guest essays in the brand new second edition of Interviewing Users
Просмотров 1210 месяцев назад
New guest essays in the brand new second edition of Interviewing Users
Colin MacArthur | Dollars to Donuts 🍩 #UserResearch #Leadership
Просмотров 30Год назад
Colin MacArthur | Dollars to Donuts 🍩 #UserResearch #Leadership
Ashley Graham | Dollars to Donuts 🍩 #UserResearch #Leadership
Просмотров 28Год назад
Ashley Graham | Dollars to Donuts 🍩 #UserResearch #Leadership
Jesse Zolna | Dollars to Donuts 🍩 #UserResearch #Leadership
Просмотров 13Год назад
Jesse Zolna | Dollars to Donuts 🍩 #UserResearch #Leadership
Those are my parents!
Any plan to do more of these Steve?
Steve Portigal's book "Interviewing Users" is the *best* book about doing research interviews with users. I was about to help with some interviews today and went looking for a quick refresher and found this fantastic short summary by Steve Portigal himself. Thanks!
Making the difficult sound so easy...that is expertise talking. Nice advice Steve!
Great refresher for my sessions this week!
Very useful reminders and tips. Thanks!
One of the better videos I've seen. Seems longer when driving. I guess holding your breath will do that. Thanks.