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Cut financial advice admin from hour to minutes using GPT-powered Aveni Assist. Accompanying you on every call, Aveni Assist will automatically generate meeting briefs, administrate your CRM and create suitability reports as well as complete instant compliance checks. Aveni Assist completely transforms the way financial advisers work meaning they can spend more time with their clients.

Use a ‘Machine Line of Defence’ to monitor each call, identifying every complaint and expression of dissatisfaction for faster remedial action.

We’ve built the FCA’s fair treatment of vulnerable customers into our platform. Aveni Detect can monitor every call and detect potential vulnerabilities flagging them according to the FCA’s categories.

Try machine driven insights for better targeting. Aveni Detect automatically assesses every call for a range of risks including complaints, expressions of dissatisfaction, conduct and customer vulnerability.

Introducing intelligent Auto QA from Aveni. Our platform uses AI-driven Auto QA to automatically machine assess calls, giving assessors a quick snapshot of the key events within the call and allowing them to quickly navigate around the points of interest.

Deploying a 'Machine Line of Defence' using intelligent Auto QA from Aveni. Aveni is the only speech-driven solution on the market that focuses exclusively on machine automation of the QA process using company-specific QA forms and terminology to ensure the proposition is tailored to specific risk and compliance requirements. In addition to effective preventative control, and smarter thematic r...

Joseph Twigg, Consumer Duty & Technology expert and Aveni's CEO, explains the impact of the FCA's Consumer Duty guidance on Financial Services firms. He covers the deadlines firms need to meet and the critical things they should keep in mind as they prepare to sign off their Consumer Duty implementation plans by the October 2022 deadline. If you're interested in Aveni's FREE Consumer Duty diagn...

Aveni Detect introduces AI-driven automation at all stages of the QA workflow, significantly reducing the time taken for each assessment whilst ensuring that effort is spent on the highest value interactions.

Join our panel of industry experts as they discuss the challenging yet critical process of how companies recognise, record and respond to customer vulnerability.

At Aveni, we use cutting-edge AI to analyse your conversational data. We don’t just help you understand your clients and agents better but use speech analytics to provide actionable outcomes and automate processes for greater efficiency.

We help utility companies monitor and analyse 100% of their customer interactions using the latest in Natural Language Processing (NLP) and AI. This means we're able to help companies better recognise, record and respond to their vulnerable customers, streamline the QA process and uncover deeper insights and trends for all areas of the business, from customer experience and sales to product dev...

Aveni's Natural Language Processing platform lets companies monitor 100% of their calls. We help you uncover deeper insights and drive automation straight from the voice of your customers.

Aveni's CEO, Joseph Twigg, Reflects on 2020

Jamie Hunter is Aveni's COO. He explains what we do, what he does and why it's important! He also became a father of twins during lockdown which we think, in itself, deserves some sort of medal...

Aveni: Your workflow digitalized

Aveni: All communication in one place