Видео 19
Просмотров 418

Exploring Lumen’s Future: NaaS and Cybersecurity Insights with Ken Kapetan and Steve Sasaoka

8:34

Exploring Lumen’s Innovative Technologies and Cloud Migration Strategies: Interview with Ken Kapetan

6:23

CallTower's Customer Support & Future Innovations in Telecommunications

6:26

Discover CallTower: Enhancing Telecommunications for Businesses

5:21

Why Partnering with Telarus Makes Good Business Sense Part 3| Interview with GR Heryford

8:32

Why Partnering with Telarus Makes Good Business Sense Part 2 | Interview with GR Heryford

8:50

Cybersecurity and Cloud Solutions: Insights from Lumen’s Ken Kapetan and Steve Sasaoka

Join Catherine Weir from Outsource Elite as she interviews Ken Kapetan and Steve Sasaoka from Lumen in a deep dive into the cybersecurity challenges and solutions offered by Lumen. They discuss common cybersecurity challenges and drivers, and how Lumen helps address these issues. The conversation also covers how Lumen supports businesses in navigating the complexities of hybrid and multi-cloud environments, and why Edge computing is becoming increasingly important. Don't miss this informative session on staying secure and efficient in today's tech landscape.
#Cybersecurity #CloudSolutions #Innovation #OutsourceElite #Lumen #EdgeComputing #HybridCloud #TechTalks

Видео

Exploring Lumen’s Future: NaaS and Cybersecurity Insights with Ken Kapetan and Steve Sasaoka

8:34

Exploring Lumen’s Future: NaaS and Cybersecurity Insights with Ken Kapetan and Steve Sasaoka

Просмотров 1421 день назад

Join Catherine Weir from Outsource Elite as she interviews Ken Kapetan from Lumen in an engaging discussion about the future direction of Lumen. Ken shares insights on their innovative Network as a Service (NaaS) offering and what businesses can expect moving forward. Additionally, Steve Sasaoka joins the conversation to explain the critical role of Black Lotus Labs and how they support busines...

Exploring Lumen’s Innovative Technologies and Cloud Migration Strategies: Interview with Ken Kapetan

6:23

Exploring Lumen’s Innovative Technologies and Cloud Migration Strategies: Interview with Ken Kapetan

Просмотров 13Месяц назад

Join Catherine Weir from Outsource Elite as she interviews Ken Kapetan from Lumen. In this insightful conversation, Ken discusses: Lumen Overview: Ken provides a quick overview of Lumen and the innovative technologies they offer. Common Scenarios: He explains the main drivers and common scenarios for why customers turn to Lumen, particularly regarding cloud migration. Value Proposition: Ken hig...

CallTower's Customer Support & Future Innovations in Telecommunications

6:26

CallTower's Customer Support & Future Innovations in Telecommunications

Просмотров 6Месяц назад

Join Catherine Weir from Outsource Elite as she interviews Chris Le from CallTower, delving into key aspects of telecommunications and customer support. In this video, we discuss: 🔹 CallTower's Approach to Customer Support: Discover how CallTower ensures top-notch support for its clients. 🔹 Staying Ahead of Trends: Learn how CallTower keeps up with emerging trends and technologies in the teleco...

Discover CallTower: Enhancing Telecommunications for Businesses

5:21

Discover CallTower: Enhancing Telecommunications for Businesses

Просмотров 9Месяц назад

Hi, I'm Catherine from Outsource Elite. As a trusted advisor and connector between businesses and technology solutions, my goal with these videos is to highlight some of the top solution providers in my portfolio. Today, I'm excited to talk with Chris Le from CallTower. Join us as we delve into: An introduction to CallTower and its role in the telecommunications industry. What sets CallTower ap...

Why Partnering with Telarus Makes Good Business Sense Part 3| Interview with GR Heryford

8:32

Why Partnering with Telarus Makes Good Business Sense Part 3| Interview with GR Heryford

Просмотров 142 месяца назад

Hi, this is Catherine from Outsource Elite, your trusted advisor and connector between business and technology solutions. In this episode, I talk with GR Heryford from Telarus, a leading Technology Solutions Distributor (TSD). Discover why partnering with an advisor working with Telarus makes good business sense. We dive into: Telarus' pivotal role in the tech industry and what sets them apart ...

Why Partnering with Telarus Makes Good Business Sense Part 2 | Interview with GR Heryford

8:50

Why Partnering with Telarus Makes Good Business Sense Part 2 | Interview with GR Heryford

Просмотров 142 месяца назад

Hi, this is Catherine from Outsource Elite, your trusted advisor and connector between business and technology solutions. In this episode, I talk with GR Heryford from Telarus, a leading Technology Solutions Distributor (TSD). Discover why partnering with an advisor working with Telarus makes good business sense. We dive into: Telarus' role in the tech industry and what sets them apart from oth...

Why Partnering with a Telarus Trusted Advisor Makes Good Business Sense | Interview with GR Heryford

8:07

Why Partnering with a Telarus Trusted Advisor Makes Good Business Sense | Interview with GR Heryford

Просмотров 473 месяца назад

Hi, this is Catherine from Outsource Elite, your trusted advisor and connector between business and technology solutions. In this episode, I talk with GR Heryford from Telarus, a leading Technology Solutions Distributor (TSD). Discover why partnering with an advisor working with Telarus makes good business sense. We dive into Telarus' role in the tech industry, what they do, how they operate, a...

Exploring the Potential of CCaaS with Genesys: Advancing Customer Experience via Innovation

9:44

Exploring the Potential of CCaaS with Genesys: Advancing Customer Experience via Innovation

Просмотров 203 месяца назад

Join us in this final episode in the series as we delve into the transformative realm of Contact Center as a Service (CCaaS) with Darrin Kay from Genesys. Learn about CCaaS, its critical role in contemporary businesses, and its ability to manage and track customer journeys and communications. Darrin discusses tips for selecting the right solution and maximizing its benefits. He highlights Genes...

Unveiling the Power of CCaaS with Genesys: Enhancing Customer Experience Through Innovation

9:54

Unveiling the Power of CCaaS with Genesys: Enhancing Customer Experience Through Innovation

Просмотров 343 месяца назад

Join us in this exciting episode as we explore the transformative world of Contact Center as a Service (CCaaS) with Darrin Kay from Genesys. Discover what CCaaS is, why it's essential for modern businesses, and how it manages and tracks customer journeys and communications. Darrin delves into how Genesys ensures the security of customer data and remains compliant with global standards. Plus, le...

Contact Center as a Service (CCaaS) Part 2 with Darrin Kay at Genesys and Outsource Elite

10:24

Contact Center as a Service (CCaaS) Part 2 with Darrin Kay at Genesys and Outsource Elite

Просмотров 254 месяца назад

Contact Center as a Service (CCaaS) is a cloud-based customer service application that manages and tracks customer journeys, employee interactions with clients, and many other inbound or outbound customer communications. Today I talk with Darrin Kay from Genesys about why organizations need a Contact Center Solution, and how Genesys addresses scalability and flexibility and integrations. Lots o...

Contact Center as a Service (CCaaS) Overview with Darrin Kay at Genesys and Outsource Elite

5:55

Contact Center as a Service (CCaaS) Overview with Darrin Kay at Genesys and Outsource Elite

Просмотров 354 месяца назад

Contact Center as a Service (CCaaS) is a cloud-based customer service application that manages and tracks customer journeys, employee interactions with clients, and many other inbound or outbound customer communications. The idea behind these videos is to highlight and showcase some of the solution providers that I work with to help businesses solve technology problems. I this series I talk wit...

15:16

Teams Phone Overview - Part 4

Просмотров 164 месяца назад

We're back with the final segment in our Teams Phone system overview with Rick Garcia, the co-founder of G12 Communications (acquired) and the current EVP of Marketing and Modern Work at Momentum. Together we cover some exciting new features of Teams Phone, including some custom integrations by Momentum for Fax, Co-Pilot, the Teams Mobile App, and a few other exciting announcements from Microso...

9:49

Teams Phones Overview - Part 3

Просмотров 135 месяцев назад

As a follow up to our first two episodes on the Teams Phone system for businesses, we reconnect with Rick Garcia, the co-founder of G12 Communications (acquired) and the current EVP of Marketing and Modern Work at Momentum. Together we cover some advanced use cases, a customer success story, and some of the more advanced features and use cases. For more information about getting your business s...

Microsoft Teams Phones Overview - Part 2

8:17

Microsoft Teams Phones Overview - Part 2

Просмотров 255 месяцев назад

As a follow-up to episode one on Teams Phone systems for business, we reconnect with Rick Garcia, the co-founder of G12 Communications (acquired) and the current EVP of Marketing and Modern Work at Momentum. Together we cover Teams integrations, the setup process for implementing Teams Phone, what types of businesses are best suited to adopting Microsoft Teams Phone, the overall Microsoft ecosy...