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To do a factory reset: 1. Turn off your TV 2. Enter the pin: Mute, 1, 8, 2, Power 3. On the menu, select the first option 4. A “Factory Reset”option will appear 5. Press it 6. Press it again to confirm 7. Turn on your TV 8. Complete the on screen set up! You’re done!

You’re welcome!

You're welcome! Glad it helped!

You can use any 5V wall adapter! I used the one that came with my iPhone! This is used to provide power to the Cell2Jack.

@alextorres3282 Thank you for your response. However, what is the type of plug? that goes in the 5v section?

You’re welcome! It’s a normal USB (USB A) that connects to the wall adapter, and the one that connects to the Cell2Jack is Micro USB.

The only thing you can do is use your voice assistant, like Siri. If you tell your voice assistant to play music, it will automatically play the music on your phone. You can't play music on your handsets.

You're welcome! Yes, your Samsung TV will have apps like Spotify, so you can select the music on your TV, and it will play through your receiver. I recommend plugging in all your devices first to avoid any issues. Plug in power to both devices and then the HDMI Arc to both devices. Once you've done this, you can turn on both devices and test them to make sure they are both receiving the signals!

Glad I could help!

You can Google Magic Sing ED-8000 sub mic. Or you can also buy it on places like eBay.

I typed magic sing duet ex8900 on google & it only shows me Entertech Wow MagicSing Wireless Duet Microphone Mabuhay Edition on EC21

I'm glad you found the video helpful!

If you want to return to normal TV or back to your source, simply hit the “Source” button on your remote and select the source you want to go back to. To fully exit Magic Info, hit the “exit” button on your remote. Yes, a playing bar will appear on your Samsung TV if you don’t use Magic Info. You cannot turn this off. It should automatically disappear after a few seconds, but if you use Magic Info, no playing bars will appear on the display.

@alextorres3282 Thankyou...so much

Glad it helped!

Glad to hear my video was helpful!

You're welcome! I'm glad my video was able to help!

Did you plug in the power supply or use batteries to power the Magic Sing? If you did, and if it has song chips, remove them while the power is off, and power it back on. This might solve the issue.

You’re welcome! I’m glad that my video was able to help you through the process. Happy holidays!

Yes, this shouldn’t be happening. Once you connect your TV and receiver via HDMI Arc, it shouldn’t switch to the source where you connected your receiver to the TV. The TV should recognize it, but it shouldn’t switch to the input every time. Something I recommend is trying another HDMI cable. Sometimes, a cable can cause issues. If nothing works, try using an optical cable. This will for sure work, as it won’t use your TV remote to control your receiver. Before you try an optical cable, you can also try unplugging everything, power and the HDMI cable. Sometimes a simple reboot can help.

@@alextorres3282 Hi Alex, thank you for getting back to me. I have changed the HDMI cable to an ultra high speed one and had a better look at the sound settings on the tv and somehow I've managed to work it out and now I have sound when I turn the tv on. Thank you

Glad to hear you were able to get your handsets registered and working!

You can try navigating through the settings using the buttons on the receiver, although it might be more tricky. Using the remote is the fastest option!

@alextorres3282 I didn't have much luck. I ordered a used remote from ebay.

That sounds good! It will be easier to navigate and change the settings.

I'm sorry you're having issues with the ads; I don't have any control over them.

Yes, you can get more options like Merry Christmas or other messages using a computer, tablet, or smartphone. The only issue with this is that you will need to plug an external device into the Freestyle using an HDMI cable. For example, you can look up an image on Google, or create your own, and plug in your smart device to the Freestyle with an HDMI cable and select the image. If you have Apple devices, you can also try using AirPlay, but with no activity, meaning it's just an image, it might disconnect.

After you’ve connected the HDMI cable to the HDMI Arc port to your TV switch the input on your TV to that HDMI port. It might be 1, 2, 3, 4, etc. it’s all different on every TV. Once you’ve selected the source, press the menu button on your receiver remote, and you should be able to see your receiver settings on your TV. Hope this helps!

@ Thx! Now it work!

Yes! It should work with any receiver that has an HDMI out connection. Make sure to connect the HDMI to the HDMI out on the receiver and the HDMI cable from your receiver to the HDMI Arc port to your TV. If it doesn’t pick it up automatically, follow the steps I showed you how to do at 3:02. Hope this helps!

You don’t need to select AV 1 as the TV source on your receiver if you have something connected there. You can change it to, for example, AV 5.

I’m glad that my video was helpful! Did you ensure that you’ve connected the HDMI cable from your receiver to the HDMI Arc port on your TV? If you did, make sure you’ve turned on the Arc setting on the receiver that I showed you how to do at 3:02. I hope this helps!

No, you cannot turn on the start-up/shut down sound without having voice guide on. I have a new Samsung TV and voice guide still needs to be turned on in order to have the start-up/shut down sound.

No, you cannot turn on the start-up/shut down sound without having voice guide on. I have a new Samsung TV and voice guide still needs to be turned on in order to have the start-up/shut down sound.

Glad you found my video helpful!

If you followed all the steps and your TV still isn’t picking up the receiver, your TV might not be compatible with HDMI Arc. For the second best audio quality, you can connect a digital optical cable from your TV to the receiver. before this step, ensure you’ve connected the HDMI cable from your receiver to the HDMI Arc port on your TV.

Glad you like it!

Do you mean the keypad on the back of the display is locked or do you mean the keypad on your remote is locked? If the keypad on the back of the display is locked, you can use the remote to navigate to the setting. If the keypad on your remote is locked, you can use the keypad on the back of the display to navigate to the setting.

Yes!

The price varies with the type of license you need. You can find the license that fits your needs at www.airserver.com/buy

You're welcome!