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Hi, The monthly income and contribution figures you can see on your Employee Contribution Statement on PCSE Online are calculated from the Annual Estimate the practice submitted for the pension year and reflect the employee and employer contributions the practice paid over to NHS Pensions during the year for you. It is common that these figures differ to what has been deducted from your salary via payroll for pension contributions ie. the figures you can see on your month 12 payslip. You need to enter your actual pensionable pay for the year into the Type 2 screen and PCSE Online will calculate the difference to be deducted from the practice to bring your contributions up to date.

Hi, the statement by our NHS Pensions colleague was referring to the 'majority' of practitioners. We understand that not all practitioners are self employed.

Hi, Gross Pay for the year is normally clearly stated as gross pay to date in a month 12 payslip. However, if you are unsure which figures to enter in your Type 2 form you should contact NHS Pensions member support. Telephone: 0300 330 1346 Outside UK: +44 191 279 0571 Email: nhsbsa.pensionsmember@nhsbsa.nhs.uk

Hi, Locum income needs to be declared in a Type 1 or Type 2 form based on the dates worked. So for 2022/23, you need to include Locum work carried out between 1st April 2022 and 31st March 2023.

Also, you can check the Locum contributions we have on record for you in PCSE Online by going to the Locum Listing screen and your Employee Contribution Statement.

Hi, yes, the the actual pensionable income (from payslip or P60) should be recorded in Box 2 and the "Contributions already paid" to be recorded Box 2a is the value of contributions that have been deducted from the practice for the year, as shown on the ECS.

Hi, Please see the new Type 2 Q&A video recorded on the 12/03/2024 where we explained how the Type 2 form works on PCSE Online in more detail - ruclips.net/video/mZPiLNKM8S0/видео.html

Hi, The most likely reason for this is that the log in details you are using to access PCSE Online are not linked to your Performer or Pension records. Please contact our Customer Service Centre for help. Customer Support Centre: 0333 014 2884

Hi, apologies for the delay in response. NHS Pensions regulations specify how annualised pay is calculated under two different methods depending on the type of membership. For Type 2 GPs and Locum GPs, as the actual pensionable pay for each period of work is known, the annualised pay is based on the actual pensionable pay earned and the number of pensionable days in each relevant period. The NHS Pensions 2022/23 Annualisation Guide explains this method of annualising for 2022/23 is different to the examples previously provided in the 2022/23 SOLO and Locum form guidance. See the following link for more details www.nhsbsa.nhs.uk/sites/default/files/2024-02/2022%2023%20Annualisation%20Calculator%20Guidance%20V1%2002022024_0.docx his method of annualising for 2022/23 is different to the examples previously provided in the 2022/23 SOLO and Locum form guidance, which were based on that you are a Locum only GP

Please contact our Customer Service Centre and provide your NHS Pension Scheme number so that we can add it to your record. You can find our contact details on the PCSE website pcse.england.nhs.uk/contact-us

Hi Aimee, please see the following videos for guidance on creating GOS 1s and GOS 3s: ruclips.net/video/2twDY46MmiI/видео.html ruclips.net/video/E66nuhlaDhY/видео.html You may also find page 5 of the following user guide helpful: pcse.england.nhs.uk/sites/default/files/2023-09/201xx-gos-3-user-guide_v1.pdf If you are still having difficulty, please raise a case with us by visiting the Contact Us page on the PCSE website, and raising a new Ophthalmic Payments query. Thanks.

Hi, you will need to speak to your Organisation to ask that they add you as a Performer. Please see the following page for further information: pcse.england.nhs.uk/services/ophthalmic-payments/move-online-gos-claims

Hi, thank you for your question. After you have submitted your Locum B form in PCSE Online, and have selected the 'BACS' payment option, a pop up will provide you with the BACS details for NHS England where you need to make the payment to. We are unable to publish NHS England bank details for security reasons. Please go to 4:15 in the above video for step by step guidance on making your payment.

Hi, you will need to speak to your Organisation to ask that they add you as a Performer. Please see the following page for further information: pcse.england.nhs.uk/services/ophthalmic-payments/move-online-gos-claims

Hi Muhammad, we are very sorry you have experienced this issue. Please either contact us with your details to request the form is deactivated to allow you to submit on PCSE Online, or submit using the contact us form.

Hi, yes, your form will be rejected if you have used the figures from your payslips and they are different from the ECS. Once the form has been rejected you will be able to update the figures and resubmit it to us.

Hi Lauren, If you didn't finish training until June 2022, the first year you will need to complete a Type 2 form for is 2022/23. The end of year forms for 2022/23 are expected to be released by NHS Pensions in November 2023.

Hi Jane, if the form is declarated status you need to wait for PCSE to review and either approve or reject the form before you can edit and resubmit.

Hi Sarah, please either contact us with your details to request the form is deactivated to allow you to submit on PCSE Online, or submit using the contact us form.

Hi Paul, if 2017/18 is showing as approved on the listings screen please don't worry that the years is in red on the drop down list. It is possible that there is a defect with the 2020/21 rejected form. Please either contact us with your details to request the form is deactivated to allow you to submit on PCSE Online, or submit using the contact us form.

Hi Neda, locum only GPs are not required to complete a Type 2 form.

Hi Jane, please see page 8 of the End of Year Guide indd.adobe.com/view/47714922-dfd5-4859-b796-16f163e43236

Hi Rosie, please see NHS Pensions website for guidance on maternity leave www.nhsbsa.nhs.uk/sites/default/files/2018-09/Maternity%2C%20paternity%2C%20parental%20and%20adoption%20leave%20%2809.2018%29%20%28V5.0%29.pdf

Hi Carlota, it is possible that this post will have been set up as an officer post at NHS Pensions. Type 2 forms are only applicable to practitioner posts. Please check with your employer.

Hi, if your TRS is up to date to March 2021 but there are no contributions showing on PCSE online it is possible your employer may have set you up as an officer rather than a practitioner with NHS Pensions. Only practitioner contributions are processed through PCSE. Please check with NHS Pensions. If you are set up as a practitioner please use the contact us form to provide your details and raise a query.

Hi Arkar, yes, you will need to complete a Type 2 for the salaried work from 28th Feb to 31st March 2022 and also include the March 2022 Solo work.

Hi Kim, it sounds like you may need to contact us (PCSE CSC: 0333 014 2884) so that we can check your records. Before doing so please check your Performer List details on PCSE Online and make sure you are attached to the practice.

Hi, the contributions already paid should be taken from the Employee Contribution Statement, as collected via the practice estimate (not your payslip). We will process an adjustment against the practice to reconcile your contributions where necessary.

Hi Fergus, it sounds like the start date of your Pensions Assignment needs to be corrected to August 2021. Please contact us with your details to get this updated.

Hi Ros, if the difference is for practice work then an adjustment will be processed against the practice's contractual payment to reconcile your contributions. If the difference if for Solo then an adjustment will be processed against the Solo provider. If you have underpaid contributions for locum work you need to make a shortfall payment. If you have overpaid contributions for Locum work, NHSE will arrange to refund this to you. Please see the Step by Step Guide for more information Self Assessment/Salaried GP Work - Primary Care Support England (pcse.england.nhs.uk/services/gp-pensions/salaried-gps-assistant-gps/self-assessmentsalaried-gp-work/)

Hi Ros, NHS Pensions guidance states you need to list "the practices, LHBs or OOHs providers who you worked for directly in scheme year 2021/22."

Hi Hisham, it sounds like you may need to contact us (PCSE CSC 0333 014 2884) so that we can check your records. Before doing so please check your Performer List details on PCSE Online and make sure you are attached to the practice.

Hi Shampa, it sounds like you may need to contact us (PCSE CSC 0333 014 2884) so that we can check your records. Before doing so please check your Performer List details on PCSE Online and make sure you are attached to the practice.

Hi Helene, yes, if you have carried out salaried and locum work from August 2021 you need to complete a 2021-22 Type 2 form. Please refer to NHS Pensions guidance on annualisation found at www.nhsbsa.nhs.uk/member-hub/information-practitioners-and-non-gp-providers

Hi Elise, it is correct that a GP can choose whether to Pension Locum work or not. If you have not pensioned locum work you carried out then it should not be included in your end of year form. Please see NHS Pensions guidance for GPs www.nhsbsa.nhs.uk/sites/default/files/2022-04/GP%20Member%20Pension%20Guide-20201111-%28V3%29%20.pdf

Hi, the first Type 2 form you will need to complete will be for 2022/23.

Hi Hemma, There is no time limit to submit locum forms for work pre 1 October 2022. Please submit asap and make payment to NHS England's bank account as normal.

@@PrimaryCareSupportEnglandPCSE many thanks. where do I find the NHS England's bank account details and how do I submit the forms if I'm struggling to do it online, is there another option, perhaps downloaded and emailed? thanks

Hi Hemma, Please see the following link for further guidance on submitting locum forms. pcse.england.nhs.uk/services/gp-pensions/gp-locums/submitting-via-paper/

@@PrimaryCareSupportEnglandPCSE thank you

Hi Pinnacle Medicare, The process timescales are dependent on many factors, please see our website: pcse.england.nhs.uk/services/pharmacy-market-administration-services/understanding-the-application-process/ Unfortunately, as we are an administration body only, we cannot advise on the information you need to provide or whether you need to take the premises first. Please contact your local LPC or a third party that specialises in these matters and can represent you if required. You might also find these links useful: Pharmacy regulations - psnc.org.uk/quality-and-regulations/pharmacy-regulation/market-entry-regulations/ Pharmacy manual - www.england.nhs.uk/publication/pharmacy-manual/

Hi Dhaval, Regarding the website issue, please contact PCSE.marketentry@nhs.net providing your email address and we can check you’re set up to use the system. Unfortunately, as we are an administration body only, we cannot advise on the type of application you need to provide. Please contact your local LPC or a third party that specialises in these matters and can represent you if required. You may also find these links useful: Pharmacy regulations - psnc.org.uk/quality-and-regulations/pharmacy-regulation/market-entry-regulations/ Pharmacy manual - www.england.nhs.uk/publication/pharmacy-manual/

Hi Scott, that scenario would go through 'exception processing', which requires a paper claim form and with a tick in the exception processing box in part 3. This still need the full claim form completed including dates & signatures.

Hi Leck, The NPL2 and NPL3 forms have not been in use since December 2019. When you log in to PCSE Online you should have a tile on the home page for Performers List. If you update your details there, that will trigger approvals for the Practice to action (and for Prinicipal GP positions, the CCG also need to approve). Once the practice has approved the change your performers list record will be updated.

Hi Parmesh, yes we'll certainly look to do a more substantial demo of the full user management processes. In the interim though, there are two options for managing access for those who no longer work at the practice 1) For Performers, search for their existing account and remove all the roles they have. This will remove all roles they have at your practice, you can't edit their access/roles at any other practices. You can also use this option for admin staff, or 2) Only for admin staff, after clicking 'user management' choose 'deactivate user'

PCSE Online can be accessed from anywhere using a wide range of devices, including mobile phones. If you discover a missing signature you can contact the Optometrist and ask them to log in, sign the GOS 3, and log out. Our advice is to have an end of day process in the Practice to make sure the Performers check and confirm that all GOS forms that need signed by them have been. If you decide to have another Optometrist sign the form, then it is the responsibility of the practice to ensure you have kept a clear record of the reason an alternative Optom has signed the form, and that the circumstances are acceptable to NHS England. At present, Patients must sign the declaration while they are on the premises at the Practice.

Hi Geri, Sorry to hear you're having problems. There are no reported issues of PCSE Online stopping Practices from creating GOS3 claims. Could you please raise this with our Ophthalmic Payments teams through an online form (pcse.england.nhs.uk/contact-us/) and we'll investigate for you.

Hi Suki, once a claim is submitted you cannot change the prescription. If the claim has not been submitted, and still has the 'draft' status, then the prescription can be changed by the practice. This applies for all GOS types. If you need to cancel the claim and resubmit you can contact PCSE by completing our enquiries form found here: pcse.england.nhs.uk/contact-us/

Hi Thomas, All optometrists working in the UK have to register with the General Optical Council (GOC) and undertake regular Continued Education and Training (CET) to keep their skills up to date. Optometrists who provide NHS sight tests can claim a grant each year to help cover the expenses involved in CET. Under the current system for paying CET grants in England, every individual Optometrist has to claim the payment through an NHS contractor, such as their employer, and this video shows how to complete this process. Hope this helps.

Hi apatel220, We have guidance available on the PCSE website as to how the practice User Administrator can set you up as a Performer. However you should already have a PCSE Online account linked to your Performers List entry. Email our User Management team, from the email address you use as your PCSE Online username, and they will be able to investigate and advise you what you need to do: pcse.user-registration@nhs.net,

Hi Krishnamurthy - glad the video was helpful. Thanks for letting us know.

Hi Philip, Choose 'Repair' and frame 'Front'. Enter the retail cost in row (7) if you are claiming less than the value that is paid for a frame front repair. Hope this helps.