Видео

HELLO! It seems that after the hurricane and we had a few electrical spikes our RichMat adjustable bed stopped working! Is there a simple test to determine that either the Remote is not paired to the system or tthe controller burnt out? Also we never had the 9-volt batteries inside the other box since we bought it and it worked perfectly up until the power outage What are your thoughts?

HELLO! My adjustable bed stopped working kind of stuck in upright position and no massage change the batteries on the remote old buttons light up! I contacted OJ Commerce who I believe is the Importer from where these adjustable beds are made in China! They go by the brand name of Naomi but inside the remote it says RichMat! OJ Commerce who I originally parched the bed frame from could not help me could not answer any of my questions and basically just blew me off I tried your Technique to determine how to get my remote to connect again to my adjustable bed frame however I suspect that the control box could be malfunctioning! I am a DIY person and I have made up my mind to repair this myself! Can you please forward me with any information going down the diagnostic trouble tree so I can determine why it's not working and if I need parts where I can obtain them from and close to some pictures of the information of the parts best I can! Any advice you could give me will be certainly appreciated Sir!

I have a blue plug with two wires that is loose, they are zip tied to t he frame with an orange zip tie. There’s a blue plug and two wires on the other end . A red and a white. What do these go to?

What does the blue wire connect to?

I lost my remote and my bed is upright can someone please help how to push it down

Mine goes up not go down

Thank you so much! My remote stopped working a long time ago so I was using the app to adjust it but when I updated my phone the app was no longer available and I thought I was going to have to buy a new remote but thanks to you, my original remote is now working just fine! 🎉 😄

How to turn off the light underneath the bed

Thank you. I tried everything until I did what you said press the stop button and take out one battery & replace at the same time. Yay. Thanks

Hanford store 594026- thanks for the video. When had an associate give someone our 900 remote. The warehouse sent us another remote but I think it was a newer remote and our floor model is an older 900. I tried you suggestions but it didn’t work. Any ideas what we can do?

Great video! Purchased bracket kit. No directions, best video that shows complete install to bed frame . Thanks

Great video do you know what type of connections those are or if I run just sodder back wires without since the ones I have on by bed are chewed up and well I'd like to get it back and running asap just not sure since 2 of the wires on the 6 wire cords are different color

YOU ARE AWESOME 👏🏼

Anybody know where to find these? Been looking everywhere and yes I've been to several Mattress Firm stores as well as a warehouse - they keep trying to give me the L & P version when I specifically mention ENSO.

My 900 base won’t lounge but it makes the sound. What can it be

The difference on 3.0 and 4.0? My mom bought the 3.0 her furniture padding is double the thickness that the one I bought which is the 4.0. 4.0 makes sounds when I lay on bed and i raise the head. 4.0 bad quality

VERY HELPFUL.....THANK YOU

I’m trying to reset my 900 adjustable base but my power box does not have a reset button??

Hi. How do I know if I’m receiving the EASE 3.0 power base or the 4.0? What is the difference visually?

Thank you so much!!!

Where do I find the serial number?

You saved my life! THE SYNC TO BED IS: “FLAT + HEAD ⬆️ “ to SYNC BOTH BEDS “FLAT+ FOOT UP”

How do you disassemble the base for moving?

Does this thing come in pieces you have to put together? Like if you couldn't fit a normal box spring up the stairs does this come smaller so it could fit somewhere then be put together once in the room? Appreciate any responses, thanks

yo tengo este modelo MANSQO5TXL ACABO DE ORDENAR UN SOLO CONTROL REMOTO COMO LO PROGRAMO😊

How do you use program button on that remote

What do you have attached to your drill that is helping you screw in the hex bolts? What size is it?

I kept passin your video till I just clicked on it next thing you know you are showin the same exact bed and remote that I got 😂 thank you so much !!

Excellent Video. Thank's for such a clear instruction video. Seems to be an easy job. I will do it myself. Thank you, again!

Very helpful 🙏 thank you.

Do you know if a headboard can be attached to this?

Thank you sooooo much!

My bottom goes up but my rope doesn’t. I have no idea what’s going on

Hey Jose, I was wondering if you had a guide to attach headboard brackets to a 900 adjustable platform.

Could you help with my issue? The control box lights are off. So, I hit reset on the control box and a light under the bed comes on, as well as a light on the box. Then, within a few seconds, it turns back off. What do you think is wrong with the power on the main power/control box?

Works perfect. Thank you so much.

I would not recommend this bed I always have trouble with it I've only had for 2 months and I can never get it to work I think it's 11:00 and they just keep give me the run around about it so I don't think this is a good buy at all

My 900 remote stopped working, followed Jose's instructions for pairing the remote and the battery block and everything worked! Thank you Jose. Well done video!

For those looking to buy these, ours came from Mattress Firm

Thank you. I've been looking for an hour to figure out how to pair a replacement remote.

How do you program the memory button on the 300?

Hi there, my remote control seems like not working, the light just white light not blue.

Lol “this is where your drill comes in handy” Not without a wrench or socket on the other side there, bud.

I have the mattress firm 300 adjustable base and I got the headboard bracket. In both your videos my base looks like neither of the ones in your videos so this is extremely frustrating

I know you are talking about the 300 frame. I have a 600 and I have misplaced my remote. How can I get a replacement remote

Help! Your instructions were perfect but can only get one side at a time to adjust. We have two twin bases with a single KING mattress on top. Mattress Firm sinked ONE controller to make both bases move up and down together. Can you help me with this programming option? Your video was fantastic! We just have a different issue seeing as we don’t have 2 split mattresses but 1 King.

Pretty sure the hardware included doesn't come with enough screws. If you want 4 on each side for the last piece, it definitely does not come with enough

Thank you so much for this video.

Super helpful! The bracket didn’t come with instructions. Thanks 🙏

Leggett & Platt Universal Headboard Brackets It’s on eBay