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Вы лучшие правельно

Да спс очень помогло!!!!!

где их ввести на сайте?((

Там вроде когда оплачиваешь нужно выбрать другой способ оплаты и там тебе предложит ввести паспортные данные

cпасибо тебе, мужик, SPSR действительно попросил паспортные данные для формирования заказа, а так, была та же ошибка, что на видео.

POWERSHAAT, Уасяшкин Уася, мне тоже помогло, спасибо. Два дня бился... Хотя, справедливости ради, ещё месяц-полтора тому назад при оформлении заказов с доставкой посредством SPSR таких проблем не было. Уже после благополучного подтверждения платежа в системе Aliexpress и когда продавец начинал собирать и готовить заказ к отправке, то от SPSR просто приходило письмо с просьбой перейти по их ссылке для подтверждения паспортных данных.

Верно, может возникнуть проблема если заказывать через SPSR. Решается так: на стадии оплаты редактируете свои данные(или в MyAliexpress > My Shipping Address, выбираете ваш адрес доставки), и ниже разворачиваете неочевидный список Additional Delivery Information. Там указываете свои паспортные данные. Лично мне помогло. @POWERSHAAT, спасибо за наводку.

I finally found the article which caused the problem "-"Sorry, this order is failed due to internet connection problems.You can go back to shopping cart". I deleted it from my list "Card" and could buy the rest of the articles (15) at the same time. Edit : SO, there was an article which couldn't be bought - I didn't know why and didn't know which one it was until I trid to buy THIS article - and when I removed it from my list, I could buy the other articles all together (with only one payment)

I have the same problem and I have 36 items in the cart. Can not I make the total purchase? How did you solve it? How did you identify the article that caused the problem? I was in chat with them and they do not mention anything about it, just that they are with the very busy servers, they talked about waiting 6 hours?!?!?!?!.

Hiya, It took some time but I bought one article by one article (in your list, next to each article you have a button "buy this article" or sth like that). I bought 20 articles like that (one by one) and finally arrived at one article I coudn't buy (so yes, you have to try all the articles to have a chance to find which one makes a problem), Aliexpress said "Sorry, this order is failed due to internet connection problems ....". I removed this article from my list Card and then tried the button "Buy all" at the end of the list of my articles and it worked !

Thanks for the help, it worked. There was one item that caused the problem. I was in the chat with the assistants of Aliexpress, I mentioned your solution and they just had me wait and go trying. Others said to create a new account, all ignorant, they do not know anything about their own job. I was in these more than 6 hours until I decided to do what you Suggest. I just hesitate to avoid extra costs that my bank charges per transaction.

thank you! it works!

Thanks but it did not help me. I even tried a mobile application, it is impossible (

do you find a solution for this? :( i have the same problem

you was find a solution or not?

I cleared my cookies and localStorage which solved the problem for me.

download333 thank you. Unfortunately, clearing my cache and cookies didnt help me

there is no solution, I wrote to them many times but nothing has been done, I had to start a new account (