Conversation Design Institute
Conversation Design Institute
  • Видео 53
  • Просмотров 564 354
Solving Real Problems with RAG
Retrieval-Augmented Generation (RAG) technology has been all the rage for the last year. But many have struggled to distinguish hype from reality, especially with real-world problems beyond the scope of your typical “getting started with RAG” tutorial.
In this unique webinar, members of our cross-functional team will walk you through the data-intensive problem we selected and the RAG-powered chatbot solution we developed. This will include a live demo of the application we built, to vividly illuminate key insights taken from this process.
Speakers are:
Joseph Pagano, Managing Director (CDI)
Luke Kempen, Practice Lead (CDI)
Xico Casillas, CAI Solutions Engineer (CDI)
Rini Palamittam, CAI Soluti...
Просмотров: 131

Видео

Conversational AI - Lessons from the Real World
Просмотров 2202 месяца назад
CDI’s Jasper Klimbie and Verint’s Bas Hiemstra delivered a great webinar, drawing on present day trends along with experiences from both organisations’ clients and partners. The webinar covers some of the fundamentals and key considerations that need to be considered when delivering CAI projects.
Fast Track Your Data Journey Learn How To Scale with A Stong GenAI-driven Data Foundation
Просмотров 1282 месяца назад
In this webinar, Beeminds founder Stefan Daelemans outlines how Data management is not just an IT problem, and how GenAI automation for data management can yield up to 4X faster results and reduce effort by 70%. Stefan outlines a series of key principles to assist organisations in improving how they approach their data management throughout the course of a stimulating 45 minute presentation.
Steve Bell at Beyond Boundaries 2024 on Harness the Power of AI Automation to deliver wining CX
Просмотров 704 месяца назад
Watch Steve Bell’s amazing talk on "Harness the Power of AI Automation to deliver wining CX" at the Beyond Boundaries festival 2024. Steve Bell leads our partner Verint’s EMEA Pre-Sales team, overseeing all Pre-Sales activities, including Consulting, Bid Management, and Pricing Strategy. A key figure in driving team structure and regional readiness, he also plays a crucial role in merger integr...
Transform the Patient Experience with Conversational AI - Deborah Akinyele
Просмотров 1945 месяцев назад
In this webinar on “Transforming the Patient Experience with Conversational AI”, Deborah Akinyele a speech and language pathologist with a passion for leveraging technology, introduces us to the latest techniques that transform the world of healthcare as we know it. This session, will give you an overview of current use case scenarios for elevating the patient experience through conversational ...
Elizabeth Stokoe at Beyond Boundaries Barcelona 2024
Просмотров 2595 месяцев назад
Watch Elizabeth Stokoe's amazing talk on "Asking for things is more complicated than you think" at the Beyond Boundaries festival 2024. Elizabeth Stokoe is a renowned expert in conversation analysis, currently serving as the Academic Director of Impact at the London School of Economics. She previously held key roles at Loughborough University and the University of Southeastern Norway. Stokoe ha...
Give your AI assistant LLM superpowers with Jasper Klimbie
Просмотров 2796 месяцев назад
Are you eager to infuse your existing NLU AI Assistant with some of that legendary LLM magic? Or are you just beginning your AI assistant journey and wondering if going 'full ChatGPT' will yield the results you seek? In a recent insightful webinar, CDI's senior conversational AI consultant, Jasper Klimbie, guided participants through the various ways NLU and LLM-based conversational AI could wo...
Beyond Boundaries Festival 2024 Xavier Vilasis: Keys to success in implementing AI in organisations
Просмотров 756 месяцев назад
Catch up now on Xavier Vilasis speech "Keys to success in implementing AI in organisations“. Xavier is a distinguished researcher and academic leader at La Salle University Barcelona with a broad expertise spanning particle physics, data science, neural networks, machine learning, and artificial intelligence. He leads the Smart Society research group and holds notable positions such as a member...
BB24 Tanya Van Gastel on Top Trends in AI, implementation and case studies
Просмотров 2316 месяцев назад
Catch up on Tanya Van Gastel's talk at the Beyond Boundaries Global Festival 2024 in Barcelona now! As the founder of The Multiverse AI, she discusses the transformative impact of AI on startups. With a background in tech and corporate roles, she shares her journey of creating an AI-powered headshot generator, emphasizing the ease of bootstrapping in the AI-driven startup landscape. Tanya highl...
Safe & secure enterprise CX in the age of AI - Thomas Kuruvilla, John F. Andersen & Hans Van Dam
Просмотров 1158 месяцев назад
Join us for this 45-minute webinar that featured insights from the Conversation Design team at Quiq, a leading enterprise CX platform with a diverse array of live generative assistants catering to prominent brands across North America and EMEA markets. This session, dove into various aspects of building brand safe LLMs to revolutionize your CX. We discussed the crucial steps in identifying a wi...
What Bots and Stakeholders think of each other - Gabriëlla Martijn
Просмотров 17410 месяцев назад
In this webinar we explored why more and more companies across various industries were increasingly deploying chatbots for their customer service operations. Insights gathered from managers, conversational designers, and customer service representatives alike revealed that the essence of a truly effective collaboration remained a subject of inquiry. Gabriëlla dove deep into different questions ...
CDI Course Materials Tour
Просмотров 11311 месяцев назад
In this video, we dive into the exciting world of chatbots and conversational AI. Whether you're a seasoned professional or just starting out, join us as we explore the intricacies of designing engaging conversations for your customers, patients, employees, or citizens. At CDI, we understand the evolving landscape of conversational AI, from traditional declarative chatbots to cutting-edge large...
Unlocking Chatbot Success: Navigating the Maturity Path of Analytics and Reporting
Просмотров 20111 месяцев назад
In this session Hans Van Dam from Conversation Design Institute and Henry Hu from Dashbot delve into the three crucial maturity levels of chatbots exploring: - Early growth - Foundational - Advanced During the webinar they unveil the metrics for adoption, performance, and root cause analysis. Our experts Hans and Henry show you how to track & measure the success of chatbots with analytics and r...
Crafting a Convincing Chatbot Business Case - Hans Van Dam & Luke Kempen
Просмотров 33311 месяцев назад
This session lead by Hans Van Dam and Luke Kempen from Conversation Design Institute dives into the topic of "Crafting A Convincing Chatbot Business Case". 💪 Luke & Hans help you unlock the secrets to making a compelling argument for chatbot integration within your organization. Whether you're a business leader, project manager, or AI enthusiast, this session is designed to equip you with the t...
1 Year After The Launch Of ChatGPT: What Are LLM's Impact On Conversational AI?
Просмотров 582Год назад
Almost one year ago on the 30th of November OpenAI took the world by storm by launching its Large Language Model (LLM), ChatGPT. The technology was covered by every journalist and newspaper globally. Within 5 days 1 million users signed up for testing and playing around with OpenAIs GPT-3.5 model. But where is Conversational AI now, one year after Generative AI & LLMs? In this session we dive i...
Should Conversational User Interfaces Make Human 'Errors'?
Просмотров 482Год назад
Should Conversational User Interfaces Make Human 'Errors'?
Implementing better CX with generative AI - Pernille Hansen
Просмотров 231Год назад
Implementing better CX with generative AI - Pernille Hansen
Using Chatbots: Where And When With Jasper Klimbie
Просмотров 115Год назад
Using Chatbots: Where And When With Jasper Klimbie
Hans Van Dam On Getting Started With Conversational AI Basics
Просмотров 506Год назад
Hans Van Dam On Getting Started With Conversational AI Basics
NLU Design Never ignore what your technology and users are telling you w Stephen Broadhurst from
Просмотров 183Год назад
NLU Design Never ignore what your technology and users are telling you w Stephen Broadhurst from
AI & Branded Digital Voices - CDI Expert Class - October 3 2023
Просмотров 133Год назад
AI & Branded Digital Voices - CDI Expert Class - October 3 2023
Conversation Design Fundamentals with Hans van Dam
Просмотров 2,1 тыс.Год назад
Conversation Design Fundamentals with Hans van Dam
Advocating for and Building a Conversation Design Practice in Enterprise During the LLM Era
Просмотров 526Год назад
Advocating for and Building a Conversation Design Practice in Enterprise During the LLM Era
What conversation design course is right for you?
Просмотров 1,4 тыс.Год назад
What conversation design course is right for you?
Should Conversational User interfaces have a personality - Saul Albert/Cathy Pearl/Elizabeth Stokoe
Просмотров 444Год назад
Should Conversational User interfaces have a personality - Saul Albert/Cathy Pearl/Elizabeth Stokoe
How LLMs help you right now | Willem Don
Просмотров 134Год назад
How LLMs help you right now | Willem Don
Empowering AI Trainers w/ LLMs | Willem Don
Просмотров 382Год назад
Empowering AI Trainers w/ LLMs | Willem Don
ChatGPT and Conversation Design - do Conversation Designers still have a job 3 years from now?
Просмотров 628Год назад
ChatGPT and Conversation Design - do Conversation Designers still have a job 3 years from now?
Conversation Design Fundamentals Expert Class | Hans van Dam
Просмотров 2,5 тыс.Год назад
Conversation Design Fundamentals Expert Class | Hans van Dam
Happy Holidays '22 from Conversation Design Institute!
Просмотров 1522 года назад
Happy Holidays '22 from Conversation Design Institute!

Комментарии

  • @twizzles7
    @twizzles7 3 месяца назад

    Was wonderful to speak at beyond boundaries, thanks for having me!

  • @thelordsalah
    @thelordsalah 8 месяцев назад

    This was really interesting, thumbs up

  •  11 месяцев назад

    I consider myself a technical marketer. but I am not and don't want to be a developer. Can I go for the AI workflow course?

    • @WillemDon
      @WillemDon 4 месяца назад

      Hi João, yes you can! The Conversational AI workflow course doesn't require coding (nor teaches it). Instead it introduces a workflow for designing and implementing AI assistants.

  • @louiebecerra1391
    @louiebecerra1391 Год назад

    It's not what I thought it was it's totally better than what I thought it would be

  • @rorychockman1052
    @rorychockman1052 Год назад

    Is this guy writing back to front?

  • @siddeeqalawei5696
    @siddeeqalawei5696 Год назад

    Do you have an email or any account through which I can communicate with you?

  • @venturejay
    @venturejay Год назад

    Why would people pay for the course if you’re sharing this for free?

  • @sosolowkey9318
    @sosolowkey9318 Год назад

    Are the certifications free?

    • @olafigesz4061
      @olafigesz4061 Год назад

      The certifications for CXD, AIT and CC, sit within the bundled offering.

  • @majorbadidea
    @majorbadidea Год назад

    Excellent presentation, Willem. I'd try hierarchical classification - I think without fine tuning it would be very difficult to label 1 kf 170 intents correctly with "just" in-context learning. On our end we are trying to classify a bit less business specific labels and instead focus on the quality of the conversation

  • @ferrnandagadelha
    @ferrnandagadelha 2 года назад

    This is such a fascinating topic! As I start my journey of learning more about Conversational Design I realize how much there is to explore. Thank you for promoting this conversation! 😊