- Видео 318
- Просмотров 28 567
ActivateCX@Arroyo360
США
Добавлен 17 дек 2018
Your resource for demystifying, clarifying, and guiding direction around CX, AI, and the Contact Center. On our Podcast, we interview CX Masters, Unpack critical CX technology, and address the leading topics of the day.
At Arroyo360, we are a CX Transformation Agency where we help our clients find, buy, and optimize their CX, AI, & Contact Center Technology.
#ai #contactcenter #podcast #salesstrategy #customerservice #customerexperience
At Arroyo360, we are a CX Transformation Agency where we help our clients find, buy, and optimize their CX, AI, & Contact Center Technology.
#ai #contactcenter #podcast #salesstrategy #customerservice #customerexperience
Transform Your Customer Experience Using AI Tools
Get your AI Sorted activateCX.arroyo360.com/ai
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Watch Frank Rogers and Special Guest Hardy Myers from Contact Center AI LEADER Cognigy reveal how businesses can use ai contact center solutions to be more competitive and win in the market place. Here some great stories around how companies are using Ai to GET and KEEP customers.
Don't forget to subscribe for more tech updates!
Chapters
00:00 How does the AI Consumer Choose Correctly?
03:07 Getting Personal with AI
05:48 Being On Brand Digitally
07:13 Matchmaker, Matchmaker
07:44 Building an AI Practice
09:58 Where is AI heading?
12:39 The Contact Centers broadening Role!
14:06 Does Cognigy Have a Way!
16:18 Sage Advice for Adopting AI
32:18 Today is...
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Watch Frank Rogers and Special Guest Hardy Myers from Contact Center AI LEADER Cognigy reveal how businesses can use ai contact center solutions to be more competitive and win in the market place. Here some great stories around how companies are using Ai to GET and KEEP customers.
Don't forget to subscribe for more tech updates!
Chapters
00:00 How does the AI Consumer Choose Correctly?
03:07 Getting Personal with AI
05:48 Being On Brand Digitally
07:13 Matchmaker, Matchmaker
07:44 Building an AI Practice
09:58 Where is AI heading?
12:39 The Contact Centers broadening Role!
14:06 Does Cognigy Have a Way!
16:18 Sage Advice for Adopting AI
32:18 Today is...
Просмотров: 150
Видео
Unlocking the Secrets to AI Mastery
Просмотров 51621 день назад
Get your AI Sorted activateCX.arroyo360.com/ai Hear Frank Rogers and Quinn Agen unpack the secrets of using AI contact center solutions to solve major customer experience needs! Our world is changing fast, hear from these two thought leaders to get a bead on where it is heading. Don't forget to subscribe for more tech updates! Chapters 00:00 Does AI support Multi cultural-language needs? 02:37 ...
How AI is Changing the Way We Communicate
Просмотров 69128 дней назад
Learn more about RingCX activateCX.arroyo360.com/ringcx Watch Frank Rogers with Special Guest Amir Hameed, discuss AI contact center solutions and how RingCentral has bet the farm on customer experience and artificial intelligence. Don't miss out on this insightful conversation! Chapters: 00:00 What is the RingCX Strategy? 04:40 Moving the Contact Center Forward in the Journey 08:26 Betting the...
How CX Data Can Skyrocket Your Business Growth
Просмотров 759Месяц назад
Get your Data Sorted activateCX.arroyo360.com/cxdata Watch Frank Rogers and Special Guest Sherry Rajani reveal how businesses can use their ai contact center solutions data to be more competitive and win in the market place. Here are some crazy detailed insights into how you can propel your company with data insights and automation. Don't forget to subscribe for more tech updates! Chapters 00:0...
Learn AI Secrets of Business Leaders
Просмотров 620Месяц назад
Get your AI Sorted activateCX.arroyo360.com/ai Watch Frank Rogers and Special Guest Hardy Myers from Contact Center AI LEADER Cognigy reveal how businesses can use ai contact center solutions to be more competitive and win in the market place. Here some great stories around how companies are using Ai ot GET and KEEP customers. Don't forget to subscribe for more tech updates! Chapters 00:00 The ...
How to Use AI to Close More Sales
Просмотров 2,1 тыс.Месяц назад
https:://activatecx.arroyo360.com/ringsense Curious about RingSense and the AI Contact Center Solutions from RingCentral? Learn about this advanced conversational intelligence tool that helps your sales team improve performance and pipeline predictability using contact center quality management and AI technology. Chapters 00:00 What is RingSense? 02:18 Demo of RingSense #podcast #contactcenter ...
Revealing secrets of Zoom and their CX Plans
Просмотров 1,1 тыс.Месяц назад
activateCX.arroyo360.com/ai Zoom has the CX Industry Shaking in their boots with their NEW AI Contact Center solutions. Find out more as we chat with special guest Brandon Knight about all things Zoom, AI, and customer experience in contact centers. Don't miss out on this insightful conversation! Chapters 00:00 Cloud Native 02:27 Does Zoom have the Engineering chops? 04:47 Data is the New Oil 0...
The True Business Potential AI Vendors are Unlocking
Просмотров 651Месяц назад
Get your AI Sorted activateCX.arroyo360.com Here Frank Rogers and Quinn Agen unpack the behind the scenes workings of Omilia, as they set the pace for AI contact center solutions and the entire AI Revolution! Our world is changing fast, hear from these two thought leaders to get a bead on where it is heading. Don't forget to subscribe for more tech updates! Chapters 00:00 AI in the Contact Cent...
Don't Buy A Contact Center Until You Watch This!
Просмотров 381Месяц назад
Buy Your CX Tech in a better way! activateCX.arroyo360.com/activateCXtoday Are you considering investing in ai contact center solutions? Before you make a decision, make sure to watch this video for valuable insights on contact center analytics, AI solutions, consulting services, generative AI, and much more. Learn about RingCentral's ai contact center solutions and how to maximize ROI with pro...
The Next Big Thing in Contact Centers will Surprise You
Просмотров 6832 месяца назад
activateCX.arroyo360.com/zoom Join us as we explore Zoom's journey from virtual meetings to ai contact center solutions with Industry Icon Brandon Knight! Discover how Zoom rose to fame during the pandemic and where they are headed next. Don't forget to subscribe for more tech updates! Chapters 00:04 The Ascension of Zoom 01:21 The Competition of Strong 03:31 The Brandon Knight to Zoom Story 06...
Pump Up Your Customer Experience with These 5 Methods
Просмотров 3,7 тыс.2 месяца назад
activatecx.arroyo360.com/5CXMethods Discover the 5 Critical CX Methods that run through your contact center ai solutions to revolutionize your customer experience (CX) strategy forever in this insightful video. Learn how contact center AI solutions can enhance your customer service, the benefits of using AI in contact centers, and how AI agent assistants can streamline operations. Dive deep int...
How AI will Help Customer Conversations
Просмотров 5502 месяца назад
Get Your AI Strategy Sorted activatecx.arroyo360.com/ai In this Episode we delve into the profound impact of contact center AI solutions on human conversations and the evolving landscape of ai agent assist. Learn how Balto AI integrates with various systems and ensures compliance and security in the world of data handling. Subscribe to stay informed about the latest developments in AI technolog...
Revolutionize Your Business with Realtime Guidance
Просмотров 5533 месяца назад
Revolutionize Your Business with Realtime Guidance
What Business Leaders Need to Know about AI
Просмотров 5513 месяца назад
What Business Leaders Need to Know about AI
The Secrets to Adopting AI in Business
Просмотров 5984 месяца назад
The Secrets to Adopting AI in Business
Boost Customer Service with AI Routing Secrets
Просмотров 95 месяцев назад
Boost Customer Service with AI Routing Secrets
Win-Win AI Deployment for Contact Centers
Просмотров 55 месяцев назад
Win-Win AI Deployment for Contact Centers
Empowering Agents with Advanced AI Technology
Просмотров 105 месяцев назад
Empowering Agents with Advanced AI Technology
How to Buy Technology with a Trusted Advisor
Просмотров 65 месяцев назад
How to Buy Technology with a Trusted Advisor
Why Nextiva Is Killing It (How They Did It)
Просмотров 495 месяцев назад
Why Nextiva Is Killing It (How They Did It)
Incredible AI Breakthroughs Unveiled!
Просмотров 1435 месяцев назад
Incredible AI Breakthroughs Unveiled!
How the Nextiva Merger will Change CX Technology
Просмотров 2335 месяцев назад
How the Nextiva Merger will Change CX Technology
Expert Tips for Hiring the Best CX Consulting Firm
Просмотров 465 месяцев назад
Expert Tips for Hiring the Best CX Consulting Firm
Avoiding CRM Pitfalls: Tips for Success
Просмотров 176 месяцев назад
Avoiding CRM Pitfalls: Tips for Success
The Evolution of Fintech: Challenges and Opportunities
Просмотров 2176 месяцев назад
The Evolution of Fintech: Challenges and Opportunities
Overcoming Fear and Roadblocks in AI Adoption
Просмотров 186 месяцев назад
Overcoming Fear and Roadblocks in AI Adoption
Why Your CRM Doesn't Fit Like a Glove
Просмотров 66 месяцев назад
Why Your CRM Doesn't Fit Like a Glove
The Downward Spiral of Poor CRM Data Discipline
Просмотров 66 месяцев назад
The Downward Spiral of Poor CRM Data Discipline
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Insightful & highly relevant - great listen!
Thanks!! glad you enjoyed.
No buddy consultants is the better term
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Love the #tiresonthecar analogy. A car is worthless without the rubber that meets the pavement. Poly is the way to make the return to work a smooth ride.
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I watched, and listened. 🤓 My favorite part when Joanna shared through practice, that we need to build ROI and build in contingencies! I'm not a CX industry person, but the podcast had me thinking in general how we we present ROI. Thanks!
Thanks IreneYam, super glad this resonated with you.