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Good job Bazza ❤

Barry is a gent, I was on accelerator with him in 2018, smart guy and good crack, has built a great business well done💪💪

Cudos to you guys. I am amazed how you keep all of your plates spinning. What was the course Leo did? Keep doing what you do!

Another great episode!

Hi guys, great podcast yet again, wish I could listen in one go, have you utilise the journey to work. What I think would be good is maybe the next review, let us know what was the one biggest challenge you had over the last 6 or 3 months depending on when you do the next one. Thanks Andy

How is Leo so relaxed and laid back!! Listening to everything he has going on was stressing me out!! I thought I had a lot going on in my life but this man's life is hectic!! The man is an absolute legend and a machine who doesn't seem to be phased by anything!! 😂😂

I run a small independent garage in a village and are currently extending the garage but we are really finding it hard to get staff and in the local areas it seems lots of garages are looking for staff. How do u guys find staff and do u find it hard in your areas ?

Sometimes if we see a car that we don't recognise driving through to the carpark at work, we note the reg and them we check the name of the customer before they walk in the office. Then as they walk in we say " Hi Mr/MRS so and so " and the look at their eyes is like, hell how do you remember my name! That leaves a great impresion!

Good luck with the business but send that Starline rubbish back!! Stick with quality parts only.

Great lads at the Mini Repair Shop. Very highly recommend.

The Mini lads are awesome.. I generally pile all my car problems on them lol. And as much as they have a really good set up, there's actually a much cooler workshop a few units down from theirs. 😅

This is a great looking workshop, the service/vhc videos we have used since May 2020, it’s probably the most popular feedback we get still to this day, more customers mention this in conversation over anything else. It’s such an important tool to show transparency to a customer. Great jobs guys both on the ramp and The mini shop 👍🏻

Such a wonderful looking workshop, you can see the professionalism and dedication 👏 Great to hear their story!

Very interesting start point and progression over both acquisitions.

Great episode, thank you!

When’s this episode coming out?!

loving the content and the cast, currently getting through them on spotify. Workshop looks well setup! Going too steel your pigeon hole idea saves messy part's shelf and time rifling through them! We have not long started using the garage hive management system and has had a good impact on the business so far. Keep it rolling!

When I worked for a Vauxhall dealer, they used to refer to service advisors as "aftersales consultants"... Sounded a little more glamorous! 😂

31:54 these podcasts and the Garage Hive community is truly amazing. I felt alone before GH, and wouldn’t still be working in our family garage without it. I don’t think the garage would have survived without it!

Really enjoyed that one , top job guys 💪👌

Alex , everyone goes through what you experience with wanting to throw the towel in every day , if you don’t have any bad days you’ll never know what a good one is , keep the faith and speak out like you have and you will find the way , you are not alone Alex

Wow , what a podcast , so much to take from this , more power to you David , I wish you all the best in business and your personal life

Really great story! Thanks guys!

Well done Alex and your team. Looks like a great company to work for and definitely transparent for your customers

Now that’s a proper centre. Loved the pigeon holes keeping everything tidy and together. You’re both very natural in front of the camera too. Slick work chaps 😎

That garage looks a lovely place to work

Love 🫶 this. How do you keep it so clean.

Absolutely brilliant first one guys , and Alex what an amazing set up ! Can’t wait to see many more great places being showcased!

Love this, can't wait to see more. I think the perfect set up in five years time will be a MOT centre with basic EV servicing (brakes, fluids and filters) alongside a tyre centre.

After spending 3 days training with you recently at the Little Tennis Street branch, I can say it’s a great place to be! The staff are all welcoming and friendly 😊

Would love to have you 3 and andy savva come to where I work and sort it out

What was that app / website on the right hand side at 8:48 please

This Martin chap is due a few beers - without knowing the figures involved even it sounds like he recognised this young man’s talents very early and they have both ended up benefiting massively from this. And all that knowledge and experience early on has led to a fantastic second site. Long may it continue! 👏

Another inspirational and informative interview! It’s lovely to hear such a successful story. Looking forward to the next one!

If she brought that much value to a 3 depot business. Imagine how much value she could bring to you or anyone with as many branches as you Alex - you’ll be starting a recruitment business before long (if you haven’t already) - very interesting and inspiring person 🥇

I’m finding this discussion very interesting and when I’m on in a few weeks I’m hoping to discuss some of it.

Maybe I've gone too far... My business is called Tyre Mann but my wife is on the front counter and my daughter is with me fitting in the workshop... I'm the only man in the business and sometimes I'm just there to referee the clashing of heads!!! 😂😂 A lot of my female customers are very much put at ease just having a female check their tyre pressures or fitting their tyres however, a lot of men (especially of the older generation) seem to think they're unable to do the job properly so I make a point of reinforcing decisions made by my wife and daughter a lot. If that's what they've told a customer, I'm confident that as long as their reasons are sound, I would never undermine them!!

I do my best to listen to the podcasts, but this one was totally different, I actually heard what Tina said. It’s inspiring to see how other people ride this journey of life and learning. Love it ❤🎉

Truly amazing, well done Tina you are an inspiration.

I don’t work in or own a garage, I’m not even involved in the motor trade yet, but that will change soon as I start as a car trader. I found this podcast really interesting and Tina was a fantastic guest. I’m already looking into some of the things she mentioned. A podcast just on data is right up my street so hope to see her on again soon! ❤

brilliant, Alex... i hope you've stopped the evenings! this is my last one after this podcast!

Open and honest!!! I think it touched many of us and hit close to home.. I think it’s a similar story for most business owners and I love the shit sandwich analogy. I personally call it a “Bullshit minefield” as you never know what’s going to go off next. Great pod lads 🔧 🚗

This one has been special and has resonated a lot with me. I am currently in kidney failure and am on dialysis 3 afternoons a week. Our business is a small tyre shop with just my wife and me and occasionally, my eldest daughter when I'm not feeling well, she comes and helps with the fitting. We are keeping it small and manageable because we don't know what the future looks like at the moment but at 5pm, we stop working and it's all about family time! We try and do whatever we can together as I only have so much energy each day. However, there was a period before I started dialysis that I nearly had to give it all up because I was so ill and having my own garage was a dream of mine that I wasn't ready to give up on. The business was on it's knees and even though it's doing okay now, we're not out of the woods yet but saving my business has absolutely saved my mental health and has helped me massively with everything I'm going through. So yes, find time for family as it's very important but my business is my 3rd child and I'll devote just as much time to that as it deserves too.

Great talk lads,my wife and I adopted our granddaughter 2 years back and now work comes second for us, I work 4 days a week,45weeks per year and now after watching this I want to push it further,5 am out of bed will be next. Thanks all

Amazing Podcast, well done David for the openness and honesty around some truly tough topics that many people in our industry face

I live in the Isle of Man but originally from Leicester so completely agree... It's a cob!!! 😂😂

very interesing this one!

Best one yet. - great guest covered a large range of topics - how about LKQ adopting garage industry trends and linking labour for their warranty claims to the average on there. 🏆

Great guest, very informative. Shame about the hairline

INCREDIBLE STORY. Thanks for sharing your story and journey. New workshop looks amazing 😝