- Видео 60
- Просмотров 22 409
Cention
Швеция
Добавлен 24 июн 2006
Cention Contact Center software provides a platform with complete 360 view for all client communications over any channels, at any time.
Founded in late 1999, Cention supports customers in over 42 countries with thousands of agents processing millions of errands every month and also has a proven track record of industry excellence for over 15 years.
For more info, visit our website: www.cention.com
You can also follow us on: Facebook, Instagram, Twitter and LinkedIn
Founded in late 1999, Cention supports customers in over 42 countries with thousands of agents processing millions of errands every month and also has a proven track record of industry excellence for over 15 years.
For more info, visit our website: www.cention.com
You can also follow us on: Facebook, Instagram, Twitter and LinkedIn
What is Cention Support?
We help you create better customer experiences through a truly omnichannel platform for all your communication needs.
Просмотров: 130
Видео
Telegram for Customer Support
Просмотров 345Год назад
Telegram is a great messaging channel for businesses to provide quality customer support. If you're ready to use Telegram for customer support, sign up with Cention, and let's get your Telegram business account started today! For more information on other channels, contact us at info@cention.com or sales@cention.com. Or visit our website at www.cention.com/contact-us/
Whatsapp for Customer Support
Просмотров 80Год назад
Make it easy for your customers to find and contact you on WhatsApp.
Omnichannel vs Multichannel
Просмотров 802Год назад
Let's take a look at the difference between Omnichannel and Multichannel.
Cention Contact Center
Просмотров 144Год назад
Tailor your business to the needs of your customers by using a system that provides cutting-edge tools and processes to interact with your customers.
Cention Webinar: Work Smarter with Automation (Part 2)
Просмотров 108Год назад
Deliver the best customer experiences at scale by implementing automation into your work processes.
Cention Webinar: Work Smarter with Automation
Просмотров 94Год назад
Meet growing customer demands and achieve optimal customer satisfaction through Cention's automation capabilities.
Improve Customer Interactions Through Omnichannel Communication
Просмотров 77Год назад
Be where your customers are. Resolve customer issues through the right communication channels to enable your customers to reach out to you and make it easier for your agents to reach back to them. Reach out to customers through email, phone, direct messaging, SMS, social media platforms, and other web forms.
Cention Webinar: 3 Key Elements to elevate Customer Experience
Просмотров 98Год назад
Here's a recording of our Webinar: 3 Key Elements to elevate Customer Experience Webinar Date: 29/09/2022
It's truly Omnichannel
Просмотров 1402 года назад
Manage communications more efficiently by integrating all channels into a single workflow system whether it's email, chat, social media or webforms promising maximized communication experiences. Cention provides businesses with a complete 360 view of your customer communication. For more information visit us at www.cention.com/omnichannel
Phone Call Recording
Просмотров 632 года назад
Automatically record and store calls between agents and customers allowing agents to refer back to specific details of previous conversations for quality assurance and for agent training.
Omnichannel Customer Support: Co-browse
Просмотров 482 года назад
Resolve issues faster by combining co-browsing with video chat to identify the core cause of the issue by controlling their browser and guiding them through complex tasks.
Initiating Video Call
Просмотров 512 года назад
Anna requested that her medical report be read out on video. It's incredibly easy when Cention enables agents, or in this instance, Dr. Thomas, to conduct healthcare consultations through video call. Here's how! #cention #centioner #iamcention #omnichannel #video #videosupport #cx #customersupport #customerservice
Please how can I open telegram they banned my phone number
ρ尺ｏΜ𝐎ᔕᗰ ✅
Nice video
Sounds great!
., Mk. J vHmö igbbx ye
Done
Hello
cool :)