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Hi, you need to reset the boiler while the vent screw is loosened off, do not remove the vent screw while carrying out this process as the pump will be under pressure and will flow at a high rate. If you don't feel like you can do this yourself please call a local OFTEC heating engineer.

@@rajeshwaghela4105 sorry to hear about your soundbar issue, hope you get sorted!

It's Morpho Diana • Rachel K Collier

@@solvltd thank you, I appreciate that

No, we would advise to get an engineer out to investigate where the water ingress is coming from and clear out the oil line. You may need to remove all contaminated oil from the tank, clean the tank and refill with new oil. Or worst-case scenario if the tank is comprised, you may have to replace the oil tank. Water in the line can damage the fuel pump. If you simply clear the oil line and don’t find the source of ingress it will re-occur. If you're based in NI, give us a call on 02890 451010

Glad our tutorial video helped you! Feel free to subscribe for more useful videos and if you're based in NI and have anymore issues, give us a call on 02890 451010.

Apologies for the delay in getting back to you. If you haven't already resolved the issue and your burner doesn't resemble the one shown, we strongly advise reaching out to your local Oftec registered heating engineers. They can ensure that the boiler is being bled correctly and that no incorrect adjustments are being made to vital components. If you're based in NI - give us a call on 02890 451010. Hope you get your heating back on soon!

Thank you so much Michael for your kind words, so glad we could help you out! And we're here if you need us (if you're based in NI! 😉)

So glad it helped you, not the warmest this weekend!! If you can give us a subscribe for more helpful content it'd be much appreciated 😊

Happy days, glad our video helped you! If you're based in NI or know anyone who is, if you could recommend us we'd be grateful. Also feel free to subscribe to our channel for more helpful videos! 😊

You're more than welcome, feel free to subscribe for more helpful videos! And if you're based in NI or know anyone who is, please recommend us - word of mouth goes a long way!

You're welcome! 😊 If you have more issues with your boiler, don't hesitate to contact us on 02890 451010! And feel free to subscribe for more helpful videos

@deirdrecassidy9349 Glad to hear our video helped you - please subscribe to our channel for other useful content and if you or anyone you know are based in NI, please recommend us!

Glad to hear we could help! Please subscribe for more helpful how tos 🙂

If the reset button isn't working, please don't press repeatedly as this can damage the oil pump. Call your local heating engineer, if you're based in Northern Ireland call us ASAP on 02890 451010.

If you're based in Northern Ireland, please give us a call and we will assist you. Thanks, solv

You're welcome! Feel free to subscribe - that'd be thanks enough! 😊 And if you know anyone in NI, recommend us to them!

Thanks Sam, we're all about keeping it classy 😉

Hi @natalieh8540 it's hard to say without having an engineer take a look - if you're based in NI, please give us a call on 028 9045 1010.

Glad to hear our video helped you out, feel free to follow our channel for more useful content! 😊

Glad we could help you Judith!

That's great Rafe, glad to hear our video helped!

Glad to hear your boiler is up and running again, problem solv'd! 😉

Glad to hear it worked for you @1seansouth, looking forward to that lunch when you're next in Belfast! Good tip about the newspaper or similar disposable covering for the floor 👍

Can someone tell me please if the boiler needs switching off before bleeding? Thank you

Yes@@driving_ireland, it needs to be switched off first.

No it doesn't@@driving_ireland

oh, i just see that stephen says it does. I will humbly bow before his expertise

It could be a blockage or a faulty pump. Not sure where you are located but we would suggest you get a local OFTEC engineer out to check, if you are based within Northern Ireland, give us a call and we can assist.

You're welcome Rachel, glad to hear that our video was helpful to you and saved you money! It's always great to hear positive feedback from our viewers. If you have any further questions or topics that you would like us to cover in future videos, please comment below. We appreciate your support and hope to continue providing valuable content for you and our other viewers.

Glad you found our video useful, we're intending on creating some new videos down the line with helpful tips, however for any larger jobs that require a professional, please get in touch if you're based in NI and we'd be happy to quote.