- Видео 52
- Просмотров 4 265
Resonate CX
Добавлен 28 янв 2018
One of the world’s leading VoC, Experience Management Platforms.
Our platforms are powering delightful experiences and driving revenue for our customers across industries, for brands that want to take the lead using the ‘experience advantage We specialise in Voice of Customer (VoC), Net Promoter Score (NPS), Employee Engagement and driving customer centricity within the organisation.
Our platforms are powering delightful experiences and driving revenue for our customers across industries, for brands that want to take the lead using the ‘experience advantage We specialise in Voice of Customer (VoC), Net Promoter Score (NPS), Employee Engagement and driving customer centricity within the organisation.
Australia Retail Consumer Insights Report Event 2024 | Resonate.CX
We recently held our retail executive lunch: Consumer Insights Report: What CX is Driving In-Store Conversion. The report was well received, and amazing ideas were shared.
The comprehensive report has been released and is now available.
We wanted to make sure you didn’t miss out on the valuable insights we shared.
Here's where you can get the report: www.resonate.cx/reports/retail-cx-insights-2024-driving-in-store-sales-report/
The comprehensive report has been released and is now available.
We wanted to make sure you didn’t miss out on the valuable insights we shared.
Here's where you can get the report: www.resonate.cx/reports/retail-cx-insights-2024-driving-in-store-sales-report/
Просмотров: 106
Видео
Increase Google Reviews with Social Suite | Products | Resonate CX
Просмотров 65Месяц назад
Convert your NPS promoters* into 5-star reviews and increase revenue. Allow your team to respond to reviews across multiple Google My Business accounts in one place and elevate your brand’s image by reaching out to customers who leave you a Google review. Review Amplifier - Grow your brand’s reputation by leveraging your happy customers Social Reputation Manager - Enhance your brand’s reputatio...
Is NPS an unfair metric? | CEO & Co-Founder Mita Bedi | Women of Customer Success | Highlights
Просмотров 13Месяц назад
Is NPS an unfair metric? | CEO & Co-Founder Mita Bedi | Women of Customer Success | Highlights
Resonate CX CEO and Co-Founder Mita Bedi Tips for Women in Customer Success | Highlights
Просмотров 11Месяц назад
Resonate CX CEO and Co-Founder Mita Bedi Tips for Women in Customer Success | Highlights
Non-Profit Organisation LCHS Experience with Resonate Team | LCHS Highlights | Coffee with Resonate
Просмотров 5Месяц назад
Non-Profit Organisation LCHS Experience with Resonate Team | LCHS Highlights | Coffee with Resonate
Non-Profit Organisation LCHS Favourite CX Platform Features | LCHS Highlights | Coffee with Resonate
Просмотров 7Месяц назад
Non-Profit Organisation LCHS Favourite CX Platform Features | LCHS Highlights | Coffee with Resonate
How to demonstrate the impact of customer interactions to cross-functional teams
Просмотров 6Месяц назад
Join us to gain valuable insights from CEO and Co-Founder Mita Bedi’s experience in the customer success field. Whether you’re new to the industry or a seasoned professional, this event will provide you with fresh perspectives and practical strategies to enhance your approach to customer experience.
Women of Customer Success with Resonate CEO Mita Bedi
Просмотров 17Месяц назад
Growth isn't linear, it happens in spurts. But life is little bit like snakes and ladders, and careers are like that. Sometimes you get a snake and go backwards. The board has snakes, but it also has ladders. Sometimes you get so lucky. The trick is to keep playing, and if you get a snake, there's always a ladder around the corner. - CEO & Co-Founder Mita Bedi Get access to a live event recordi...
Voice of Customer with Sam Wallace of Junior Adventures Group
Просмотров 372 месяца назад
Discover how Junior Adventures Group revolutionised their programs with real-time feedback and data-driven decision-making using Resonate CXM. Key Takeaways: Real-Time Feedback Integration: JAG moved from annual surveys to continuous feedback loops, ensuring timely responses and interventions. Data-Driven Decision Making: The insights provided by Resonate CX empowered JAG to make strategic, dat...
The Best of UK Childcare Customer Opportunities 2024 | Highlights
Просмотров 82 месяца назад
Hope you enjoy watching our recently concluding UK events: Unlocking Growth Opportunities in Childcare Insights for 2024 This marks our 2nd Annual Childcare Customer Experience Event, held across Australia, New Zealand, and now, United Kingdom! This exclusive gathering of key executives and C-Suite leaders from the childcare industry unveiled Resonate.CX’s latest market report on childcare, nur...
Non-Profit Organisation LCHS on Customer Experience | LCHS Highlights | Coffee with Resonate
Просмотров 162 месяца назад
Non-Profit Organisation LCHS on Customer Experience | LCHS Highlights | Coffee with Resonate
Transforming Customer Experience with Michelle Wester of LCHS | Coffee with Resonate | Resonate.CX
Просмотров 542 месяца назад
In this episode of Coffee with Resonate, we will talk about all things customer experience with Business Development Manager of Latrobe Community Health Service (LCHS) Michelle Webster. In this episode, Michelle discusses: The importance of customer experience in not-for-profit organizations. LCHS's journey in launching a CX program. Key reasons for choosing Resonate.CX as their CXM platform. L...
Australia Childcare Trends and Insights Roadshow 2024 | Resonate.CX
Просмотров 403 месяца назад
Join us as we dive into the 2nd Annual Childcare Customer Experience Event, held across Sydney, Brisbane, and Melbourne! This exclusive gathering of key executives and C-Suite leaders from the childcare industry unveiled Resonate.CX's latest market report on daycare customer experience and parent satisfaction. Here's what we discussed in the event: Reasons why parents choose childcare centers i...
AI-Powered Text Analytics for Customer Experience Management | Resonate.CX
Просмотров 993 месяца назад
Are you struggling to make sense of countless feedback? Our advanced text analytics tools are here to help. In this video, we showcase how our AI-powered text analytics can transform unstructured feedback into clear insights in no time. Learn what text analytics is and how it can revolutionize your approach to customer experience management. Key Features: Speed and Efficiency: Our text analysis...
AI-Powered Experience Management Platform | Resonate.CX
Просмотров 1223 месяца назад
Transform the way you manage customer feedback with Resonate.CX, an AI-driven and easy-to-use Experience Management platform. Designed for CX leaders, frontline teams, and managers, our all-in-one solution simplifies Voice of Customer (VoC) programs, providing real-time insights and automation to eliminate survey fatigue. Simplify Voice of Customer to make actioning feedback integration fun and...
Hello, We are Resonate | Company Video 2024 | Resonate.CX
Просмотров 2135 месяцев назад
Hello, We are Resonate | Company Video 2024 | Resonate.CX
Coffee with Resonate and Tops Day Nurseries with CEO Sam King and COO Diane Wycherley
Просмотров 475 месяцев назад
Coffee with Resonate and Tops Day Nurseries with CEO Sam King and COO Diane Wycherley
International Women's Day 2024 Bringing Sass in SaaS | Resonate CX
Просмотров 1666 месяцев назад
International Women's Day 2024 Bringing Sass in SaaS | Resonate CX
January 2024 Roundup - Celebrations and Highlights | Resonate CX
Просмотров 66 месяцев назад
January 2024 Roundup - Celebrations and Highlights | Resonate CX
How to Use a Coffee Maker | Resonate CX Tutorial
Просмотров 248 месяцев назад
How to Use a Coffee Maker | Resonate CX Tutorial
November Roundup - Celebrations and Highlights | Resonate CX
Просмотров 179 месяцев назад
November Roundup - Celebrations and Highlights | Resonate CX
Why Negative Feedback is your Biggest Resource for Improvement
Просмотров 219 месяцев назад
Why Negative Feedback is your Biggest Resource for Improvement
The Current State of Brick-and-Mortar Retail Customers | Resonate.cx Market Research
Просмотров 519 месяцев назад
The Current State of Brick-and-Mortar Retail Customers | Resonate.cx Market Research
The Wizards Behind the Frontline CX Gym Project | Resonate Solutions
Просмотров 149 месяцев назад
The Wizards Behind the Frontline CX Gym Project | Resonate Solutions
October Roundup - Celebrations and Highlights | Resonate CX
Просмотров 109 месяцев назад
October Roundup - Celebrations and Highlights | Resonate CX
Coffee with Resonate and the City of Whittlesea
Просмотров 11710 месяцев назад
Coffee with Resonate and the City of Whittlesea
September Roundup - Celebrations and Highlights | Resonate CX
Просмотров 2011 месяцев назад
September Roundup - Celebrations and Highlights | Resonate CX
Trying Out Aussie Snacks for the First Time! | Resonate Solutions
Просмотров 64Год назад
Trying Out Aussie Snacks for the First Time! | Resonate Solutions
Promo>SM 😍