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Cookie's owner usually places a box of hay for her :)

Hello, thank you for contacting us. We suggest adjusting the angle of the valve stem while pumping. If that doesn't work, please try deflating the tire first. We hope this solves your problem. Please let us know if you need any further assistance:) Thank you so much.

Hello, here is the trolley for your reference. ibiyaya-usa.com/product/folding-cart-trolley-wheels-hand-dolly-truck/

Hi, this might be slightly too small as a sleep cage for birds. Thank you!

Hello, this backpack is suitable for small bird such as lovebirds, Senegal parrots, pionites, grass birds, cockatoo, macaw, budgie, parakeets, cockatiels, honeyeaters. Feel free to contact us if you have further questions :)

Hello, please provide your address to sarah@ibiyaya.com We'll calculate the shipping cost for you :) Look forward to your email.

Yes!!🥹 Enjoying the outdoor experience together will be amazing!

Hello, you can check 00:53 to see the performance in the sand :)

Hello, you can purchase the bowl separately from here :) ibiyaya-usa.com/product/bird-trackpack-spare-parts/

Hi, this is for dogs who are less than 12kg. It's a large backpack for medium sized dog :)

​@@ibiyayapetproduct1577 If a medium sized dog weighs less than 12kg, it's a very, very thin dog. I think the bag needs to be able to carry at least 20+kg for it to be suitable for "Medium" sized dogs.

@@dskang78Medium sized dogs start from 10+ kgs since it allows up to 12, theres a few that fit in that range.

@kiwiwyi3654 Ues, there are a very select "few" medium sized dogs that weight under 12kg, even when they're healthy. Nevertheless, it's at the very edge of the bell curve and calling this backpack suitable for medium sized dogs is somewhat misleading. For the backpack to be suitable for the "average, medium sized dogs", one would reasonably expect it to support 20kg, which is what the dog in the video clip looked to be around.

Thank you for your comment! We're particular about the material and design, we believe this product can bring more than what it costs :)

Thank you 😍

Traveling with a scared pet can be challenging. I hope you find a suitable bag for her soon! And our team will also be working on backpacks for larger pets😊

Please make a big size bag for Labrador's and large size dogs so we can travel with them.

​ @@ibiyayapetproduct1577 😃

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haha!😹

Thank you for the valuable suggestion ❤️

Awww! That's sweet 🥹 Thank you so much!

You're welcome! Please give Todd hugs and kisses for me and also plenty of "Boops" on his button nose. You are kind to acknowledge me. @@ibiyayapetproduct1577

Hi! There are 4 pee pad holders on the inner pad :)

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Hello, you can find the instruction for assembling the wheels at 2:49 Regarding the carrier part, please email us at pet@ibiyaya.com for further assistance. Thank you.

Thanks for the positive feedback ❤️

We're excited for you!!🥰

Hi, this is Dosun's basket :)

thank you , ok , will do

Thank you so much for pointing out 🥹

Hello, We recommend the first 2 models. They have the same sizes and FS2080 is smaller. Let us know if you need further assistance :)

I purchased the one their demonstrating here for my 87# pitbull 3-year old. I got this one after one very similar to this stroller, made by same company, began to bow in the middle and the back tire frame was bending making it very difficult to roll smoothly. And obviously would worsen and eventually fail to work properly. I do believe this may have been my fault for not putting enough air in the back tires upon initially putting it together. The first stroller I bought before this one had two very large tires in the back and one smaller swivel tire in front. My boy is quite dense. He was really liking the other stroller a lot, before it began to become unusable. So I’m now giving this one a try next…

Thank youuu!

Thanks for your positive feedback! We'll keep on designing quality product to meet more pet parent's needs!

My is 38 kg

Hello! Please email us at pet@ibiyaya.com so we can send you a video 😊

It's hilarious 😂

Currently, this model is not available in India. We'd love to calculate the shipping cost and the price for you😊 Please mail us at sarah@ibiyaya.com and provide your address info. Thank you and looking forward to your email.

😉

They're all lovely!

Hello, we understand your frustration about having to assemble what can be expensive products like our pet stroller. Assembly is necessary to ensure that the product arrives safely and in good condition during shipping. However, we appreciate your feedback, and we are continuously working to improve our products and the assembly process to make it as user-friendly as possible. If you have any questions or need assistance with assembly, please don't hesitate to reach out to our customer support team. We're here to help!

Hello, could you share with us your location please? Thank you!

Hey, thanks for your review. I'm considering this backpack, but I'm worry about the size. Does the back fold for easy storage?

@athletejmv Thanks for your positive feedback. It means a lot to us!

Hi @Dorothyelicp, This backpack is designed for easy storage for sure:) You can tuck the sides inward and fold the backpack into a flat, compact shape.

Hello! May I know where you are based in? Thank you.

Super excited🙌

Thanks for your comment. We recommend that pet parents check with the airline before traveling because each airline has its own specific regulations regarding pet carriers.😊