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Just here to say that this crap is one of the most expensive things you can buy. Luckily ours was a hand-me-down. Im shocked at how many people have so many issues with these things malfunctioning. So ridiculous. $1300 brand new! And they f'in break all the time or dont work right.

Worked amazing after doing this!!! Thank you very much!!!

This video saved my life!

Dental floss/bobby pin method worked like a charm. Thanks for the tip!

Is there a trick to taking off the large center bolt?

Thank you guys. I'm on my second child and already bought this used for my first born because $1200 was unbearable during Covid. This will be the 3rd child it supports in its lifetime and finally shows signs or wear. I'll repost my success. Appreciate this content

Why doesnt your 2nd platform have a center screw?

How many o rings?

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Hey! Any chance you know how to replace the O rings in the inner side of the SNOO? I see you have the same model as mine and have no idea how to pop the metal part out. Thank you!

We did this last night and it worked!!!!! 👌🏼🙌🏼 Thank you for posting and making this video!

This worked beautifully!!

I don't know if you're reading comments on these but the original O rings are made from EPDM which is stronger than what looks like Amazon nitrile ones in this video. I used Viton material for mine but something stronger than Nitrile is recommended so they last longer. Sizes are 202 (smaller x2-3..mine has 3) and 117 (bigger x7)

Wait! isn’t the the metal piece on the wrong way here? The grill is to allow sound so through so needs to be by the speaker, right?

Thank you! This video helped us fix our SNOO. Baby is happy to be swaying again.

Is it possible to make snoo work if it was disabled? I saw a lot of bassinets for sale but they are not working because were disabled by snoo company.

Absolutely ace video. I did the o-ring repair and also the motor bearing replacement- (not covered here but there are other videos that do). One thing I will mention is that fishing wire works well too, and you won't need bobby pins. I used 20lb test and it's stiff enough to easily thread through the holes.

Thank you so much for this video! I bought it used and it stopped working when my baby was a week old. I was able to fix it by following your advice - and the dental floss trick was brilliant. I so appreciate you taking the time to post this!

Thank you so much for this video! I didn’t want to risk it not working for the night, so I was able to get some #40 (size) o-rings from Home Depot. They were the closest size to the o-ring in the Snoo. I’ll see how long they last.

I found an easier alignment method! Just turn the snoo on its side so that the brown track pieces fall to the floor, then tilt each side of the snoo to the floor as you screw in the plate.

Super helpful video! Thank you very much!! We were able to fix the grinding noise. Our issue was the larger O rings, half of them were freyed. For anyone else with the same issue, the wheels just pop out with pliers.

Hi! We are looking for a 2020 motherboard replacement for our snoo - any idea where to get one?

This video is awesome! Thank you so much for sharing!

Just gloss over the part where re inserting the clips is an absolute nightmare lol

So glad I bought used but still it’s so dumb the o rings break easily and painful to replace

This is so helpful. But I just did this work and now my Snoo works much slower than before. About half of the swing as before. Any ideas?

What size of O ring did you use?

Just did this repair. Size 202 Dupont O rings work! Thank you so much

Can you provide link to the Oring set you got?

10/10 extremely helpful!

What size o ring did you use? (Width and diameter) and also where exactly do you put the o ring on the motor? Mine has already come off so I don’t know exactly where to put it back on?

This video was very helpful. I was able to identify the O ring issue on my Snoo and fix it myself. The only feedback I would give which is a little simpler than using the dental floss process is simply line up the 3 prong brown pieces that slide back and fourth and take the first plate with the wiring and gently screw in the screws. Might have to slightly shift it if it moves but I was able to get it fairly quickly. Once they are in you know your first plate is aligned. Unscrew and don't move the unit. Then you can line up the holes on the second plate and screw all the way down. All in all great video. I love the snoo but it's ridiculous that after your warranty is up that the company doesn't have techs on pay role. Literally some 5 to 10 dollar O rings can fix your nightmare. If I were there company I would do it for the mere customer service aspect of the Business.

I followed this step by step....didn't work for me. Made it worse, no sound or movement. The on button just blinks a white light.

Prior to pulling the last piece of plastic off to expose the o-rings, did you remove the screw in the middle? Mine seems to be held by something near the center of the SNOO. I’ve disconnected the cables. I can lift from the side. But it’s still stuck to something in the middle.

I bought one second hand, it broke almost immediately, but since it’s second hand that voids the warranty and they do not give instructions on how to fix it, even though they know very well how to do so because they want you to buy one for every kid that you have. I was able to fix it thanks to this video, the only difference is I used 4 of the #5 O-ring 35722 OD 3/8, ID 1/4, wall 1/16 and then on top of those I put on 4 of the uxcell Nitrile Rubber O-Rings 12mm OD 6mm ID 3mm Width, Metric Sealing Gasket, Pack of 50. Multiple times when I was putting this on there Overing started to get pushed down and it would restrict the movement so I made sure to leave a little space at the very bottom (use just the bottom layer, no second layer of O-rings) then to make sure nothing would slip I used some Gorilla glue and let it set between the 2 layers of the O-rings.

Thanks for the video!

The snoo is so overpriced and poorly designed. Worst purchase ever.

How do you replace the other larger o rings

Help! Your video is so informative and you seem like the Snoo repair Guru. My Snoo was making a very soft ticking sound - it probably wasn’t bothering my son but in my mind it was slowly driving him insane and it wouldn’t come out until he was in therapy 20 years later. Instead of being logical and upping the white noise volume (it was on the lowest volume)- I dissected the whole thing. I noticed one of the blue rings was starting to fray but not a lot- I replaced the blue ring with one almost the same size. I put the Snoo back together thanks to your video. Now the Snoo moves perfectly when my son is not in it - as soon as I put him in it - the Snoo is jerky and has small movements. I’m assuming this is because of the thinner ring ? Also - I contacted Snoo and they told me to push down hard on the middle of the Snoo like I’m doing CPR- did you ever have to do this to make the Snoo operate perfectly again? Thank you in advance if you are able and to help ‘Snoo Repair Guru”.

Thank you so much, it helped me to fix mine.

Thanks for the video. How did you know it was the o ring and not the motor bearing? Haven't opened mine up yet but seeing online these are the common issues.

This is the most helpful video I’ve seen on the internet!! Thank you SO much for posting it. I was in a panic that my snoo stopped working properly (it’s in its 5th baby from being passed around) and sure enough our o ring popped off. Your instructions were so clear and the snoo is working again as expected. THANK YOU!!

Great video, thank you!

What size O-ring did you end up using?