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Flow coach Dan Lagadu, Head of Quality Improvement at Kent and Medway NHS and Social Care Partnership trust, discusses his experience in multiple improvement methodologies and what makes the FCA’s programme different from other approaches.

Flow Coach Katie Smith, Specialist Head and Neck Oncology Dietitian, discusses how the Flow Coaching Academy's (FCA’s) methodology has made a difference to the way patients experience care in the Head and Neck Cancer pathway.

FCA Connect Event 2022 Short

Senior Analyst Manager, Adam Smith discusses the roles that data and analysis play in the FCA methodology and has a little advice for anyone considering getting involved with the programme.

Dr, Tom Downes talks about how staff will be involved in the development of the Virtual Frailty Ward at Sheffield Teaching Hospitals

Dr, Tom Downes talks about how patients will benefit from the implementation of the Virtual Frailty Ward at Sheffield Teaching Hospitals

Dr, Tom Downes talks about plans to introduce the Virtual Frailty Ward at Sheffield Teaching Hospitals and what approach they will take.

Dr, Tom Downes talks about the implementation of the Virtual Frailty Ward at Sheffield Teaching Hospitals

Watch our video which provides some great tips on how to apply the coaching skills in your toolkit.

The Frailty Big Room at STH continues 10 years on at Sheffield Teaching Hospitals NHS Foundation Trust. The Flow Coaching Academy’s ‘Improving with people first’ methodology has enabled the implementation of their new Frailty Virtual Ward.

Claire Benjamin, Transformation Programme Manager at St George’s University Hospitals talks about why she wanted to join the Flow Coaching Academy and our co-coaching model.

Watch our video which provides some further information about what it means to train as a Flow Coach and our co-coaching model.

Arnab Bhowmick, Surgical Divisional Medical Director at Lancashire Teaching Hospitals NHS Foundation Trust talks about the benefits of the programme and the improvements they have made in short periods of time.

Ailsa Brotherton, Director of Continuous Improvement at Lancashire Teaching Hospitals NHS Foundation Trust talks about how the Flow Coaching Academy has facilitated cross-organisational engagement in improvement.

Positions and Interests

Resistance and Reflection

Giving and Receiving Feedback

The Ladder of Inference

Helping and Humble Enquiry

What benefits have you seen from being part of the Flow Coaching Academy?

The COM-B Model

What benefits has Lancashire Teaching Hospitals seen from being part of the Flow Coaching Academy?

Effective Meetings Skills

Gestational Diabetes Big Room - BMJ award presentation submission

What benefits have you seen from being part of the Flow Coaching Academy?

What are the benefits of being part of the Flow Coaching Academy?

Why do you think the Flow Coaching Academy methodology works?

The FCA Explained

Positive Change: The Lancashire and South Cumbria Story