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Hey, glad I could be of help. All the best!

I'm sure you've figured this out already, but there's something wrong with the valve. Are you able to replace it?

In my mind I was skipping them because they were the easiest bits! Some of the parts sometimes get a little stiff, so it's literally just a case of pulling them off firmly. You'll be fine. :)

The one bit i need is how to get the retaining clip off!!

Came to the replies to say the same. Literally skipping the exact bit I wanted to see explained 🤦‍♂️

You're very welcome - always happy to help.

The clip essentially just "pops" out. There's not much to it, and worst case scenario if you break it, you can buy a replacement. Best of luck!

Hello. If you've done everything in the video, and water is still getting through, I would recommend getting in a professional. Can't fix it for you remotely, I'm afraid. Best of luck!

Ok, will do. Thank u for your reply, appreciate it. 👍🏻😍

@@cma746, no problem at all. Always happy to help, and wish I could do more, but some things just have to be done in person.

Hahaha! I'll give you that tenner next time I see you! Seriously, though; thank you very much - that's very kind of you to say so.

Hello Ste. If you're not too sure what you're doing, then I'm sorry to say that the simplest thing you can do is switch it off at the mains, and let it all drain out. Best of luck, pal!

@@plumbingwerx Thanks, will turning the main water suplly off isolate both the hot & cold?

It'll isolate the mains, which will stop the cylinder and CWSC filling back up, as long as you drain it.@@YORKEE

@@plumbingwerx Thanks mate.

Thanks for the positive comment, and glad to hear it was helpful. Have a great weekend!

Glad to be of help, buddy!

Hello Gary. Thanks for the constructive criticism. Always willing to learn, so when you have a moment please do post a video of your correct way of doing things; I'm always willing to learn. Have a great one

Clown@@plumbingwerx

How NOT to do it @@plumbingwerx

Could be. Usually it's a bit of muck that gets in there and stops it sealing correctly.

Thanks for the comment Mark - always nice to meet a fan. Take care, pal!

Hey, if it works: it works! Happy days. :)

Aww, well I'm sure they try hard, so give them some credit for that, at least. Happy to help!

Hard to say what the issue might be without seeing it in person. There are a few reasons why this may happen: 1/ There's still some dirt/debris in there which has "cemented" itself in, and isn't being removed. 2/ There's some kind of deformity/irregularity in the moulding that's revealing itself. 3/ The new washer has some kind of deformity/irregularity in it, which is preventing it from sealing correctly. 4/ The mechanism itself is faulty, and not allowing the washer to drop fully, and create a seal. Like I said, it's hard to know exactly what the issue is without seeing it in person, so if you've had to luck with just replacing the washer I would say to replace the removable section of the flush valve itself, and seeing how you go. Thanks,

@@plumbingwerx Thanks for the advise. I do not see any obvious issues in the cistern or the seal. Equally the mechanism seems OK too. I guess I will try switching the mechanism with one of the other toilets to see if that works next.

@@MatW1234, sounds like a good plan. Process of elimination, and all that jazz.

Happy to help, pal!

Glad I could help. :)

Hello Robert. Happy to have been able to help, and glad to hear it was useful. Thanks for the positive comment, too. Have a great one!

Hello Michael. That's absolutely fine - the principle is still exactly the same. Thanks

Hello Tom. Glad to have been of service, and happy to hear that everything worked out well in the end. Thanks, and all the best!

Hello, and thanks for the question. I don't cover the whole of London, but please feel free to email me on info@plumbingwerx.com, and I'll do my best to help. Thanks

Hello. That's pretty much all you need to do, yes. Make sure to tighten them each a little at a time - don't fully tighten one side, then the other. But yes, that would be all you need to do. Thanks

Thanks for the feedback. You and me both! Things like this should be touched on in school, in my opinion - there are many jobs that I turn up to that can be easily resolved with some basic knowledge. Thanks

Thanks for the feedback. If you know what make and model of valve you have then you just buy the seal for that one. It's not a case of one valve having multiple seals. Thanks

@@plumbingwerx thanks for your feedback I understand one valve doesn’t have multiple seals but how do you know what make of valve you have in the first place ie where do you find the model number etc ??

@@reflexxtr Right, I understand what you mean now. They don't usually have the model number written on them. Or ever, actually. But the one good thing is that manufacturers have decided to make them all look different to one another. Your best bet is to isolate the supply to the cistern, remove the existing valve, take it to your local plumbing shop, and ask them to help. That's about the best advice I can give you over this, I'm afraid. Thanks,

They can be, like anything. It may be worth taking it out again, and checking along the inside rim of the cup/the section that stays in the cistern. Sometimes a bit of dirt/grit can get stuck there. At the same time, while it's out, you can check the state of the seal on the diaphragm washer. Thanks

That's a fair comment. The locking nut is just clipped into place, and is pulled/wiggled out (use a pair of grips, as it makes it easier) until it pops off. There's honestly not much to it, and it's not difficult after you've done it once. If it was difficult then it's likely the part had partially seized up on your one, which I'm sorry to hear about. Hope everything else went well for you, at least.

@@plumbingwerx I was worried I was going to break something as I prised it off. But you're right, it wasn't too difficult. Really useful video. Cheers.

@@yokohamatomohawk1840 , always happy to help, and glad to hear all was well in the end.

Hello Sarah. Thank you very much - glad it helped. Absolutely, yes. As long as you can attach the pipework to the tap, it doesn't matter what the tap looks like, or does. Best of luck!

Hello Stan. Any plumbing merchant should be able to supply you with one. My one of choice is City Plumbing, and they have branches nation wide. Thanks, and best of luck.

Could try reaching down and rotating the cage clockwise?

@@NathanJ281 will the cage rotate just with a bit of pressure? I always thought those were pretty tightly screwed into the cistern from both sides so wouldn't rotate nicely. I can give it a try though!

That's very kind of you - thank you very much.

Sounds like you need a new tap, I'm afraid. Or maybe to just replace the tap glands.

@@plumbingwerx sorted it, it's a mixer tap and the cartridge inside was shattered in pieces, just replaced that and now all is well. Saved abit of money 😁

@@Klanezy Unusual for the cartridge to be in such a poor state, but glad to hear you've got it all sorted, and saved some cash in the process. :)

Glad I could help.

Thank you very much - glad I could help.

Hello. So, if it's still dripping into the pan it may be that there's a small bit of dirt/debris stuck on the inside of the flush valve itself; the part that stayed inside the cistern, when you removed the other section. Try popping it out first, and then giving everything a good clean, then placing it back again.

Hello Rob. No idea off the top of my head. Am sure you could find it easily enough with a quick search, or visit to your local plumber's merchant. Best of luck

If you're on a combi boiler simply isolating the mains supply to the property will turn off both your hot, and cold water supply.

Check for any dirt or debris around the rim, where the washer sits. Also, check that the new washer is actually in a good condition. Failing that, call a professional - there's only so much you can do yourself before calling someone who knows exactly what else to look for.

Thanks for the appreciation, Jim. Glad I could help. :)

@@plumbingwerx Getting the stuff @ B&Q tomorrow. Thanks again

Hello Suny. It depends on which country you're in, and what you want to do. Most parts for toilets are sized universally, so it's there's never a guarantee, but they should fit. Feel free to hit me up if you have more questions. Thanks

@@plumbingwerx hey Ivo! Thanks for the reply! I live in South Africa haha. Hopefully I can take a pic and the hardware store can help. If not I guess my DIY will be turn to Call the Plumber.

@@sunylou3992 I had an idea you weren't UK based. Not sure how things are done in SAF, but always happy to give advice if I can. :)

Happy to help.

Hello Toga. Very kind of you, and much appreciated. Have a great one

Hello. If it's flushing by itself it sounds like you have a self-flushing valve, which isn't what this one is. If you've already got a plumber on the way the best thing to do is just avoid using it (if you can, I know it's not always possible), and turn the water off to avoid water waste. Best of luck!

Hello Sebastiano. When you say "leaking", can you be more specific? If the water is still going through into the pan, it's possible the diaphragm isn't seating correctly, or that there's a bit of dirt still stuck there, which is causing it to not create a proper seal. Without seeing it in person, I'm a little limited in how much I can actually help. Thanks, and best of luck.

@@plumbingwerx thank you very much for the reply! I wonder if changing the whole unit would help as otherwise I tried everything.

@@sebastianomandala7936 if you've tried everything else, and it hasn't worked, then I'm afraid that may be the only option you have left. Thanks

there is a black hook that sits over the main barrel of the filling part, when you smack down the button violently it does dislodge

Hello Ania, Each bath tub is different, which is why videos don't tend to show this. Your bath will usually have a bath panel which can be removed. Once this has been removed it will expose the pipework. I can't be any more help without actually seeing it, I'm afraid. Thanks

@@plumbingwerx no problem, thank you for your kind reply.

@@aniawo5119 Hello Ania. Always happy to help, if I can. Thanks, and best of luck.