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hi

I have the same problem. Removing the key didnt help either. First i thought it was the battery problem, jumper cables didnt work aswell. So i had to put the car on recovery and have been told that the ignition has to be changed the one under the hood.

Did you manage to get this issue diagnosed/fixed?

You can only turn the key to the start the vehicle ONE time. If that crank fails you have to remove the key and reinsert it into the ignition before another crank will occur. This is on every Mercedes from 1996-current (2017)

so am i having same problem

I had the same problem. Did you tried the other keys? If that also dosnt worked out I had to replace the ezs unit to solve This problem.

Having the same problem