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Thank you very much for your continued support! We are thrilled to hear about your excitement for our product and appreciate your recognition of our efforts in AI and robotics. We hope that you will have an excellent experience with your Terramow in August. Thank again for your enthusiasm and support! We look forward to your feedback and hope our product exceeds your expectations.

Your trust in our product means a lot to us. Thank you for being a part of our community and for your enthusiastic support!

Thank you for your trust and support! We're glad that our transparency during the crowdfunding period has helped build your confidence in our project. We are committed to delivering your Terramow as promised. We appreciate your enthusiasm and look forward to providing you with a product that meets all your expectations. Thank you once again for being a part of our journey!

Thanks for your feedback. We will fix it soon.

Thank you for your comment! We take pride in the quality and durability of our products, and the tests shown in the video are designed to demonstrate their capabilities under extreme conditions. If you have any further questions or need more information, please feel free to reach out!

I understand your concerns regarding the "No Go" tape and the "Multi-Zone Pathway Signs." Each purchase of our mower includes a No-Go Zone Marker Kit with 10 meters of tape and 4 Multi-Zone Pathway Signs, along with 11 ground spikes for setting up the physical markers. Additionally, TerraMow supports the creation of virtual no-go zones and the customization of multi-zone pathways directly through our app, providing a seamless and flexible user experience. This means that the additional purchase of the Extra No-Go Zone Marker Kit and Extra Set of Multi-Zone Pathway Kit is not necessary unless you have a larger area or specific needs. We strive to offer both physical and digital solutions to accommodate different preferences and requirements.

@@TerraMow Thank you. You are always a big help. Hey.... Send me one.

Thank you for your interest in the Terramow robotic lawnmower! Unfortunately, our Beta testing spots are currently filled. However, you can join our Facebook group to follow the latest updates and feedback. We appreciate your support!facebook.com/groups/796359212338795

Thank you for your comments and for keeping a close eye on our project updates. We understand the concerns regarding the fulfillment of rewards, which is a common note in many Kickstarter campaigns to ensure transparency about the nature of crowdfunding. We are committed to transparency and keeping our backers informed every step of the way. Please feel free to visit our updates page for detailed information on shipping times, our plans, and the current progress of the Terramow project: www.kickstarter.com/projects/terramow/terramow-ultimate-wire-free-ai-vision-robot-mower/posts

@@TerraMowbring it to Amazon.

Thank you for your interest in the TerraMow mower! Unfortunately, we have just concluded our Chief Experience Officer (CXO) recruitment campaign. However, I encourage you to join our community group where you can stay updated with the latest reviews and feedback from our current CXOs, as well as keep informed about our delivery schedules and learn more about our products.facebook.com/groups/796359212338795

When mowing along edges with protruding branches, the TerraMow mower will identify these branches as obstacles and maintain a safe distance to navigate around them. This ensures that precious plants in your garden are protected while still covering as much of the nearby lawn area as possible. Additionally, upcoming firmware updates will allow users to customize the edge mowing distance based on their specific garden layout for more precise edge cutting.

It looks so easy, love that.

Thank you for your interest in purchasing our mower. Currently, the mower is available exclusively on Kickstarter. We are always exploring new avenues to make our products more accessible and appreciate your eagerness to purchase through Amazon Prime. If there is any update regarding availability we will be sure to let you know.

Thank you for your inquiry about the coordination capabilities of our mowing robots on large properties. Currently, our system is designed to support one robot per area, with the capability to manage multiple, dispersed lawn areas using multiple base stations. This setup is ideal for properties with scattered lawn sections, where each area can support up to 1200 square meters. Our TerraMow model can accommodate up to 3 base stations, but it's important to note that adding additional base stations to a single lawn area does not increase the maximum mowing area limit for that specific lawn. We appreciate your suggestion about robots cooperating on a single large property and recognize the potential benefits of such a feature. We will certainly bring this idea to our development team for consideration in future product enhancements.

Thank you for your suggestion. Currently, the TerraMow can only operate in low light conditions and is not capable of working at night. This design also helps protect nocturnal animals. We will forward your feedback to our development team and notify you of any relevant updates in the future. Thank you for your understanding and support!

Hi there, you can purchase TerraMow and additional base stations on the Kickstarter platform. We offer Super Early Bird Special for model S800 ($999) and model S1200 ($1,199). Limited quantities, hurry while supplies last!:www.kickstarter.com/projects/terramow/terramow-ultimate-wire-free-ai-vision-robot-mower?ref=user_menu

@@TerraMow Your Kickstarter page is confusing to me. Don't you have a buy now link?

@@HurleyDeanSandpoint Sorry, currently our product is only available on Kickstarter. Learn more about the official Kickstarter guide to pledge at help.kickstarter.com/hc/en-us/articles/115005066393-How-do-I-pledge- Feel free to contact us if there is any issue, we are always here to help.

@@TerraMow That is not good for us customers. Kickstarter is not fair for you and really not fair for us as cuistomers. When you will not send us the mower we will have problems.

​@@kenudrdeluxe Thank you for reaching out with your concerns regarding our Kickstarter project for the Terramow robotic lawnmower. We understand the apprehensions that backers often have, especially given the challenges that similar projects have encountered. We are pleased to share that we have invited 26 Beta testers and RUclips reviewers from around the globe to test and review our product. Their feedback is available on RUclips and other social media platforms, providing transparency and real-world insights into how Terramow performs. This diverse group includes testers from the United States, Germany, China, Australia, Poland, Hungary, the Netherlands, Finland, and Spain. Recognizing the difficulties faced by many robotic lawnmower projects on Kickstarter, which often remain in early stages during their campaigns, we have taken a different approach. By reaching the stage of large-scale beta testing, we have demonstrated that Terramow has completed all design phases, ramped up to mass manufacturing, and entered the final validation stage. This is a significant milestone that sets us apart from many earlier projects which promised much without a clear path to fulfillment. At our project's launch, we shipped the first batch of 52 units to our local warehouses, followed by a second batch of 52 units last week. We are now arranging for weekly shipments and are scaling up production to dispatch around 100-150 units every week. This ensures that every backer will receive their Terramow as soon as possible. We are committed to transparency and keeping our backers informed every step of the way. For detailed shipping times, plans, and current progress, please visit our Kickstarter page at www.kickstarter.com/projects/terramow/terramow-ultimate-wire-free-ai-vision-robot-mower/posts/4133407 We appreciate your support and trust in choosing to back Terramow. We are dedicated to not letting that trust go to waste and are here to respond to any questions or concerns you might have. Please feel free to reach out at any time.

Thanks for your inquiry. Normally, we do not recommend setting up multiple TerraMow mowers in one garden. We suggest you send your lawn layout and more detailed information via support@terramow.com, so we can provide solutions that best fit your situation.

Thank you for your question. The pathway signs you see are used to indicate the robot to cross over the lawn area. The robot's visual system will recognize this sign and cross the lawn boundary as indicated. Once recognized, users can remove this sign. In addition to this method, users can also control the robot through the app to record pathways for the robot to cross multiple lawn areas. The robot will then work between multiple lawn areas based on this recorded path. If you are interested in selling our products, feel free to reach out to us at support@terramow.com.

@@TerraMow I love this mower. I'm hoping I can purchase one. I live in Idaho USA. If it can mow my lawn it will be able to mow ANY lawn. This is the best I have seen on the market. Send me one.... I love it.

Thank you for your suggestion, we will provide videos for working on high and thick grass as soon as possible.

Une excellente suggestion! Nous avons également reçu des recommandations similaires de nombreux supporters. Nous sommes actuellement en train de développer cette fonctionnalité et prévoyons de la finaliser très prochainement.

Merci pour votre question. Notre produit peut cartographier sans tondre, une idée que nous n'avions pas envisagée auparavant mais qui est excellente. Nous allons étudier sa faisabilité avec notre équipe de R&D. En général, les utilisateurs n'auront peut-être pas besoin d'utiliser les balises physiques de zone interdite que nous fournissons, car le robot peut détecter la plupart des obstacles tels que les objets, les arbustes, les parterres de fleurs, etc. Ces balises ne sont peut-être nécessaires que dans des zones spécifiques à risque, comme les étangs aux bords recouverts d'herbe. Nous prévoyons de lancer des modèles plus grands l'année prochaine. Merci pour votre intérêt pour TerraMow.

LOL

Hi, you can manually guide TerraMow across the path using the app, and TerraMow will record this route to follow for future movements between areas. The distance for crossing zones is limited up to 20m. Btw, we also want to let you know that you can remove the pathway sign after mapping as TerraMow will record the location of the pathway sign, so it will not affect the aesthetics of the garden.

If you're in the market for a smart mower, TerraMow is an excellent choice. Our mowers are equipped with advanced TerraVison technology designed to handle various lawn conditions efficiently. They feature autonomous mapping, real-time obstacle avoidance, and precise cutting mechanisms, App monitoring and control making lawn care effortless and precise. Could you please provide the size of your lawn? This information will help us determine if one of our TerraMow models is the right fit for your needs.

@@TerraMow it's 6500m2 And not flat at all

@@xgamerThank you for providing the details about your lawn. TerraMow is currently designed for small to medium-sized lawns and supports a maximum working area of 1200 square meters. Additionally, TerraMow can handle slopes up to 24 degrees. If the grass-covered portion of your lawn is around or less than 1200 square meters, we can certainly offer a solution tailored to your needs. We are continuously optimizing our software system and may increase the supported maximum working area through OTA updates in the future. For users with larger lawns, such as yours, we plan to launch a new product series, expected next year, which will be more suitable for larger and more complex landscapes. Please stay tuned for our updates and feel free to reach out if you have any further questions or need more detailed information.

Thank you for your interest in TerraMow! We understand your need for manual mapping capabilities, especially regarding precision in edge cutting. TerraMow is designed to minimize the hassle of manual mapping. Through our TerraVision technology, the mower autonomously explores and maps your lawn, automatically identifying boundaries and obstacles to create highly precise, detailed maps. Regarding your specific interest in customizable edge cutting, TerraMow uses advanced AI vision technology to accurately identify lawn boundaries, allowing users to precisely customize the cutting distance along the edges. In suitable terrains, it can achieve zero-distance cutting by riding over the lawn edge, ensuring a perfectly trimmed border. While the current model does not support manual mapping, we are pleased to inform you that future versions will include the ability to manually draw cross-zone pathways through the app. Additionally, we are planning to introduce the feature of manually drawing no-go zones, which will provide more precise map customization while maintaining the convenience of automatic mapping. Regarding the maintenance issue in Germany, there is no need to send the product back to China. TerraMow has established local service centers in Germany that can address any issues quickly and economically. We hope this information helps you better understand our products and services. If you have any other questions, please feel free to contact us!

@@TerraMowwhen you say current model means the S800 an S1200 will not get that features?

@@kenudrdeluxe I apologize for any confusion caused by my previous messages. To clarify, the current firmware versions on the S800 and S1200 models do not support the ability to manually draw cross-zone pathways or manually map no-go zones. However, these features are planned for inclusion in future firmware updates. We are committed to enhancing the functionality of our products through continuous software updates and appreciate your patience as we work to bring these new features to your TerraMow experience.

Sorry for late response. Since we check RUclips less frequently, feel free to join our Facebook group at facebook.com/groups/796359212338795 for quicker responses.

Currently, TerraMow does not support this feature, but it is already included in the upcoming development plan, which will be delivered through OTA updates.

Thank you for your inquiry about the noise level of the TerraMow mower. I can assure you that our mowers are designed to operate quietly, and many users have praised this feature. The loud noise you noticed in the video might be due to the noisy environment in which it was recorded. For a more accurate impression, I recommend watching this video by an influencer ruclips.net/video/rZgq4WH4oYc/видео.html, which showcases the true sound of our mowers in a typical setting.

You can adjust TerraMow's voice volume to 0 via the App if you want to turn it off. Currently, TerraMow doesn't support working at night. Btw, TerraMow can work at a quite low voice and will not disturb your neighbors at any time.

Yes, TerraMow uses AI vision navigation and does not rely on GPS signals, so there is no such requirement and it is not affected by obstructions.

For mowing precision, TerraMow S800 and S1200 are the same.

Thanks for your questions. The number of developers exceeds fifty. We will be continuously maintaining this software system. Since all our robotic mower products will be based on this common software system, it's a common and reasonable practice in software development to avoid redundant work and enhance software stability. Therefore, any new robotic mower models we introduce in the future will also be based on the current software system, with updates to the software system reflected across all product models. Since we check RUclips less frequently, feel free to join our Facebook group at facebook.com/groups/796359212338795 for quicker responses.

You don't need to manually walk the boundary first. While TerraMow is in the process of mapping your lawn, you can simultaneously set up virtual no-go zones through the app. If TerraMow has already recognized the area connecting your lawn from your neighbor's before it crosses over, you can create virtual walls advance in the app to prevent it from entering your neighbor's property.

Good idea! @Terramow Do you have a way to make TerraMow operate in water?

Thanks for your question. Even though TerraMow r is designed with an IPX6 waterproof rating, making it highly resistant to water, currently it can not operate in water.🥲

​@@KennsyouSai Thank you for your suggestion. However, it's not currently on our roadmap as we are focusing on optimizing various mowing features.