Видео

Gotta leave something for the next video! :)

Thanks!

Awesome! Sign me up!

I’m not sure I have a video that goes from start to finish including what to do for starters row and/or drip edge. I have a video titled Aerial Roof Measurements for Gutter Damage. In this video I think I get into using your aerial reports such as Eagle View, Hover, Roofr etc for the eaves and rake measurements. As long as you have a sketch in XM you can use your variables to get measurements for the starter and drip.

I play bass but I didn’t play that. My sons sent me that track when I was on the road doing CAT work. Luckily I saved it on my phone so decided to use it since it was free!😂

You’re welcome, thanks for the comment!

We already know! 😂😂

Appreciate the support!

That’s a bad break. I hate that for you. It’s tough to plan for those types of set backs. Keep your head up and do what you can with this deployment, learn from it and come back better next storm!

@JJohns1980, I love the fact your focused on learning instead of money, this first deployment. That right there tells me you will be a great adjuster. I’m deploying to FL hopefully our paths will cross. . Some advice for your first deployment, the stress is real, at some point you will want to quit……..DO NOT QUIT! You can’t do this job alone, rely on your resources. (trainers, managers, adjuster friends etc.)

@@pattersonadjustertraining Thank you for the advice. That means so much to me. Many blessings to you as well. Safe travels and hopefully we connect, FL is on the table for me as well. 🍀

Hey thanks for the comment! You are technically correct, you should place it on a flat surface (usually a clipboard) that’s laying on the field shingles. Placing the pitch gauge flat against a single shingle surface vs flat on a clip board makes almost no difference in the pitch readings. However if shingles are cupped or curled then you wouldn’t want to place the gauge directly against the shingle. Also wouldn’t want to straddle two shingles as this would give incorrect.

@@pattersonadjustertraining You put the top of it on the upper shingles bottom edge to replicate the angle the stacked shingles have.

Ah yeah you’re right just noticed that good eye!😂

That’s hilarious………..I wish they were!!!

You’re welcome Tim!

I ordered an Eagleview before the inspection. I use street views but only to see what the property/house looks like.

@@pattersonadjustertraining ah okay I’ll have to figure out how to get those ordered then as a new adjuster

Usually the larger carriers will pay for the Eagleview (EV) or Hover Report(s). EVs are ordered from the Claim List view in Xactimate. 95% of the time they take less than 24 hrs to come in. If there are multiple large scale Cats going on, may take 1-3 days.

@@pattersonadjustertraining great thank you so much for the insight

Totally agree!

Most IA firms will have their own trainer(s) you will be working with. Send me an email with what you specifically need help with or what you had in mind. Email: andy@pattersonadjustertraining.com

Those are challenge. Your options are limited to the Hipplock or ladder scoping.

I was wondering the same thing, how long would it take him with a laser?

@@patmcm6119 that’s how I do it for the last 12 years. I could do that elevation in less than a min

Very true

You’re welcome!

I love the part where Daniel says he had a “new level of motivation” 😂

Great question, it only works if you have authority to settle. There are some seasoned adjusters that have higher authority levels, than someone just starting out so they could settle onsite. If you have to send to the carrier to review. I would still explain the settlement process to the customer I detail where the only thing left to do, is call them with the dollar amount (once your estimate has been reviewed/approved) Thanks for the question!

@@pattersonadjustertraining It would be nice being able to leave the policy holders house with the file being completed, but I don’t think I would want that kind of authority to be able to write the check. I’ve been an IA for about a year and some change and I like my system of scoping and the writing once I get back to the hotel/ airbnb. I also have my “catch up” days where I just wrote and don’t scope. Sometimes it can be a lot sitting in that chair writing 6+ files, but I hate using Xactimate mobile. Any advice on how I can make things a little easier on myself?

Thanks for the comment and the insight! Working clean-up is not as good as it used to be.

Falls under the “Sad But True” category!

The eave is the roof edge. I know some homes don’t have gutters so the an eave would be where the rainwater runs off the roof. The ridge is where slopes meet. You can have several ridges, but usually the ridge are the highest point on a roof. Thanks for the question!

You’re welcome!

Thanks Angelo! We still need to do that interview! 😁

LOL!! I love it!!

Thanks for watching

Very welcome glad you like them!

@ivanzamora4310, try this link. Just need to add your first name and email address. Then you should get an email with a link www.pattersonadjustertraining.com/macros

Great comment! Those two questions cause more issues than pretty much anything else (when dealing with hail) Is the absence of granules damage? If so what caused the loss of granules? Is this a cause of loss covered under the policy. Once AI starts doing roof inspections us adjusters and roofers will finally get along😂

@@pattersonadjustertraining It's making it worse! Couple the AI with the carriers replacing experienced adjusters with brand new ones reading from script trees and it's only going to serve to make the lawyers more money, but hey, lawyers got to eat too lol One thing I've had a hard time getting people to understand is that granule loss alone does not mean hail caused the granule loss If there is any other evidence of hail (radar reports, spotter reports, pictures/videos, witness statements, or collateral damage) and circular-ish areas of granule loss that coincide with the date of loss then you can surmise that more likely than not, hail caused the granule loss Is the granule loss "damage" would be the next question and one that seems to get the most pushback

@@bluefalcon1674 yeah that’s the question that has to be answered. There are people on both sides (adjusters and roofing sales people) who have no idea what they’re talking about and won’t put any effort in learning and researching hail damage to shingles. That creates a lot of issues.

You are so welcome!

Thank you, I will

Ha…..in OK, TX, KS, CO wouldn’t be a bad idea!!😂

Nice!! I remember having to do that!! 🤦‍♂️😂

@@pattersonadjustertraining I'm on my 2nd week of adjusting and your videos have been invaluable!

2nd week? The stress and anxiety does get better 😂

@pattersonadjustertraining Good to know haha!

Thanks for the question! I’m familiar and used both. XM8 Mobile for interiors and Hover for exterior. XM8 mobile has a learning curve and can be off a few inches depending on the way you use it and whether you’re using Disto or LiDAR. For exterior measurements I like Hover. Although I have not used Hover for interiors (yet) from what I’ve seen and read, I think Hover is the way to go. They can provide accurate measurements and diagrams by using photos taken by the customer using their app. Much simpler to send them the photos to them so they can provide the measurements for you. It always comes down to cost though. At this point XM8 mobile may be the slightly cheaper option in the long run. Thanks for the comment