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Pretty sure some companies use the same shell for the pumps and air conditioners.

Yes 😀

When it comes to selling a heat pump, honesty and transparency are crucial. It's essential to educate customers about the benefits and considerations of both heat pumps and gas boilers. While it's true that the initial investment might be higher for a heat pump, its energy efficiency can lead to long-term savings, especially if electricity prices are stable or decrease over time. A lot of our customers actually pay less than they did with a gas boiler boiler. We recently visited a developer who has installed ASHP's, battery storage and solar on their properties and the bills were around £13 per month in the colder months. Additionally, heat pumps are more environmentally friendly than gas boilers. This can be an important consideration for customers concerned about sustainability and reducing their carbon footprint.

@@AltoEnergyLimited thanks. Solar panels and battery storage would be a very small fraction of the market. Remember government is planing to have 600k heat pump installs meaning combi boilers have to come out and heat pumps come in, for properties that aren't even close to being ideal scenario like you describe. Having the whole thing on life support from government grant is also a poor incentive for installer to train up. If the grant changes the whole time getting qualified could be wasted as without the grant there is even less financial sense in installing a heat pump. More discussion around the elephant in the room which is extremely high disparity between gas and electric prices.

@@DigitalPosionin almost all regions electricity cost is 4x the price of gas per kWh. A system achieving a CoP of 4 is already cheaper to run customers can then do even better with specialist tariffs, solar PV and batteries and savings from cancelling the gas service and its associated standing charge, they use much less gas (including what’s burnt in power stations when needed) so more gas at lower prices for me and you.

@@edc1569 CoP 4 wont be realistic on mass scale that is being targeted here. Not all properties will get it especially with insulation rules being relaxed. And not all installers will be able to install it to its full potential and verse the customer in correct tariffs and what not. On whole gas boiler will be cheaper to run on average. What we need is for gas prices to go up (and they won't because of political reasons) or electrical prices to go down really to a point where electricity is about twice the price of gas. Then you can issue blanket statements like heat pump will save on your gas bill. But until you can say that with full confidence to a customer really it is a bit of a tough sell as I mentioned earlier.

Yeah, there was a bit of confusion as to when it would start. Good to hear that you're making insulation improvements regardless 👍Let us know if you need an ASHP quote.

Plenty of air-source heat pumps in Scandinavia and central Europe, where it gets considerably colder than -6C.

@@beatonthedonis And all working at max level, pump and compressor going crazy, eating electric and barely getting to a decent heat out put. The difference in Scandinavian housing is the high level of insulation that UK homes don't have.

Think of a freezer. You can set it to -12C and it will take all the heat out. You can set it to -18C and it'll do the same. The difference is the amount of energy needed. In a properly insulated house with a properly installed system, it's still cheaper than gas. Is the issue the heat pump, or the insulation?

That's why we recommend home owners invest in insulation before installing a heat pump. Otherwise it's the equivalent to running a fridge and leaving the door open.

@@AltoEnergyLimited True. If you have a new build, making sure that insulation in the entire house exceeds spec, then heat pumps can make sense. Where I am, in a brick-and-block 70's bungalow, with a cavity and solid floor, other than double glazing and loft insulation there's little can be done. I'm sure an air-tightness test would fail miserably. It's due to the complaints by residents who had them fitted that the project was halted.

Even if you don’t believe in climate change, do you agree that at some point in the future, we’ll run out of fossil fuels (though not anytime soon) and therefore, it’s probably a good idea to transition to sustainable energy and heating systems?

@AltoEnergyLimited in a hundred years maybe we will run out. Technology will advance energy production at some point I guess but in the history of the climate we are near an all time low in co2 in the atmosphere. I'm very pro increasing co2 tbh, very good for the planet. As for the cost of stuff like heat pumps, only way it becomes the normal is if we give it away. Most my customers cant afford a new gas boiler, no chance they can afford a heat pump system . New builds it can make sense on larger houses with buyers who can afford it. Can't see how they can put it into first time homes. Most people under 30 can't afford a house nevermind one with more expensive heating systems. Best to insulated the crap out of them.

You don’t get immediate heat like you do from a gas boiler. You’re supposed to leave it on so it can keep the temperature constant. It’s the most efficient way to run them. If you’re treating a heat pump like a gas boiler, you’re going to run into issues.

So many issues are that people don't understand them, and expect the radiators to be roasting hot like gas heating.

@@weeeeehhhhh60% user error, 40% installation. If people just chuck em in without following MCS and doing their homework it’s bound to fail

Absolutely, they're great for new builds. No one is saying that all homes should be retrofitted with an ASHP. Many are unsuitable for one. That said, plenty of homes in the UK are suitable. Regarding burning gas to produce electricity, you're right, it's likely more gas will need to burned at powerplants to create electricity. The difference is, powerplants are considerably more efficient at doing so vs gas boilers. Plus, over time, more and more of our electricity is coming from renewables (we're at about 40%) and the trend is only going higher.

@@AltoEnergyLimited I do agree to point, however, as you say, many homes are unsuitable which means when gas boilers become illegal to install, what option is there for those unsuitable houses? The only way is to spend thousands to get a house to a higher spec that's makes it better for a ASHP but still not ideal. So for example my house, early 70s build, suspended floor boards, windows that are 20 years old, not the latest spec insulation, retrofitting might work to a degree as I don't have microbore pipework, but the house as is wouldn't benefit from having a heat pump fitted unless the extra cost on getting those specs much higher is spent 1st, even then it still wouldn't work at its best and would require to be on for much longer leading to higher running costs. My point is there is no silver bullet, but heat pumps are being touted as the be all and end all, but there is a huge lack of transparency with regards to costs of actually getting something that works effectively as a retrofit and not just as new build, unfortunately £7500 from the government won't go far in a huge amount of cases.

​@@gardgas1I think you'd be fine with one my mum's 60s bungalow with suspended floors has one and it's a crap install and it's running at about a cop of about 3. The council installed them so the rest of the house is how it was prior and it works absolutely fine. Is it as cheap as gas no but it ain't far off.

@@gardgas1 Hopefully by then, the price of heat pumps has reduced significantly and the government is able to support those who need extra work completed beforehand.

@@gardgas11950’s 3 bed semi, cavity wall, double glazing, crap insulation in loft. 6mm overlay insulation to floor slab, underfloor layed on top. ASHP has halved my gas bill. You’d be surprised

Sim, água quente e aquecimento

Sorry to hear about your flat. Was your heat pump installed by an MCS accredited installer?

@AltoEnergyLimited It sure was start to finish heat loss calculation install hand over the lot.unfortunately cowboys went bust.

@@Newit2 🫣Sorry to hear that. Unfortunately there's a lot of cowboys out there which is why we'll only recommend installers who we've worked with and have a history of good workmanship. It's a shame because installs like yours really tarnish the industry and heat pumps in general.

@AltoEnergyLimited MCS is supposed to fix that obviously it don't complain to who.Got your money do one.

@@Newit2Unfortunately in your case, MCS can't help if if the company's gone bust. Do you still have a heat pump now? If it's a Mitsubishi, Bosch or Samsung, we can certainly help with any tech issues. Or if you need an installer to fix something, we can also recommend someone.

Was it a retrofit? How’s your insulation?

@@AltoEnergyLimited new build in 2021. So didn’t have a choice. Hot water is ok for 3 quick showers. Or one bath 😂 it’s just the heating part takes over a hour to get….. warm 🥶 had someone look at it they said just leave it on all the time. So we did. Then it set on fire 🔥 in the water tank cupboard. Had it repaired but I just have no faith in it all. It’s switched off at night! Some neighbours on our road have had the problems but some say it’s fine 🤔

@@mattyjamess7818 Ideally you should leave it running and let it adjust to the temperature but if yours if a fire risk, can understand why you're cautious. If you ever get any issues, give us a call. Our tech support team should be able to help with most issues and we can recommend an experienced plumber in your area.

@@AltoEnergyLimited will do thank you

This was a project we worked on with Samsung.

Samsung hae way better service then LG or Daikin. Especially Daikin is way to bad with there service here in the Netherlands

Higher output doesn't = better. Even if you believe climate change is scam, one day we will run out of gas and oil so it's probably a good idea to have alternative heating sources that aren't dependant on fossil fuels :)

The end user paid less for this than they would've for a gas boiler

That’s not a plate heat exchanger for hydraulic separation but a low loss header, commonly known as a buffer. It’s for allowing two sections to share the water but have separate pumped circuits.

For most homes, all of the pipework etc can be hidden inside of an airing cupboard :)

Absolutely, taxes fund many essential services we all benefit from. While it's true we all contribute, the aim is to ensure everyone has access to important resources and opportunities. It's a complex system, but the goal is to support the common good. Thanks for sharing your perspective!

We appreciate different tastes in music! What might be mindless to some can be quite enjoyable for others. We're curious, what kind of music do you prefer?

Heat pumps are incredibly efficient once they're up and running. They work differently to gas boilers but offer great long-term benefits, like being more eco-friendly. It's a shift, but it's about embracing new tech for a greener future.

Heat pumps work perfectly well in colder weather :)

When is a buffer needed ?

Great work by our installer