WhatsApp CRM (Customer Relationship Management) is a tool or system designed to manage interactions with customers and potential customers on the WhatsApp platform. It typically includes features such as contact management, message automation, conversation tracking, and analytics.
Here's a more detailed description:
WhatsApp CRM systems are tailored to leverage the popularity and convenience of WhatsApp as a communication channel for businesses. They enable organizations to centralize and streamline their customer interactions on WhatsApp, offering a cohesive platform for managing conversations, tracking leads, and nurturing relationships.
Key features of WhatsApp CRM may include:
1. **Contac...