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If you find these little petty things annoying I can only image the petty little things that annoy in life in general. Chill bro nothing in life is perfect let lone switches and knobs in cars 😅😅😂😂

Why does the new HS TROPHY not have the trophy badge on grill plus one badge on the badge on side of car plus on the dashboard?

Your experience reflects mine with MG.terrible cars and terrible after sales support.

3 years is a long time ago for China cars. Just bought a 2023 MG HS Phev and have none of the problems! No turn knob for temperature control is now universal! I tried the VW Arteon Shooting brake, that cost twice as a similar MG and it hasn't got any turn knob for temperature either.

Delay LAG issue FYI... its easy to fix. ruclips.net/video/0CP65f5O3mw/видео.htmlsi=muowRL0UWa2YomFW

The aircon is my main problem

I totally agree with your view of MG dealer's customer service. I bought a new MG HS and always had to call them back for an update. Update of finance approval, when the car will be ready...they never called me to update. Then they lost the key to the car they booked for me, gave me a another one which had aircon problem and scratch on the door. Again I had to keep on calling them up for updates. After getting it back, the aircon broke down again after 2 weeks. I called them up on 8th September and they have booked the checkup for 5th October. Imagine the lack of urgency to address a new buyer's concern. I really don't know what's in store for me. But never going to buy an MG again...not to mention I'm looking forward to selling it next year.

what a whinge

Thanks for your video. I took delivery of a MG HS+EV Essence a few days ago, so take my further comments with a hint of new buyer bias, but I also have a VW Tiguan 2018 in my garage which I am handing back this week. I also had the previous VW Tiguan R type as a personal car before that. Useful video for me, but I do have some feed back. I agree that the infotainment and some other features have some lag. It feels like a second delay, but if you actually use your video and time the frames, it is often below. Also, I test drove a current model VW Tiguan before going for the MG and it’s infotainment system still has lag outside of CarPlay. I use mainly Apple play anyway and the lag is then identical with current cars. Waze and Google maps leave any proprietary nav system for dead so why would I switch back to them... (I also reprogram the * button on the steering wheel to jump back into CarPlay if I need to quickly after another screen.) I agree that separate aircon temp would be better but I tend to set my climate control and leave it alone. I’m not getting the sound you describe from the aircon, but I always play podcasts or music so probably not a problem to me. For new buyers, I had to get past the idea of jumping from German to Chinese, but no regrets so far. And go for the higher priced MG. You get a lot of value for the extra $, and it comes with rear reading lights. 😊 Despite all this your dislikes, I appreciate that you still recognize the car for what it is…excellent value for money. My HS+EV so far has proven to be the best value gateway drug for me before buying an EV next time. And I have no range anxiety if I need to do a long country run.

You complain. Did you not do a test drive and try various things before you decided to buy it ? If you did then you really can’t moan about the car.

dude, why you put audio on the left? nice video but this audio thing ruins it.

Your MG HS is the cheaper one That why your reverse camera have such delay and it doesn't have 360 degree view. Moreover you said that you are doesn't have lights for the back seats. Again in the more expensive model you will get this feature as well. Finally you said that the car key is so light weight that you assume that it is build of cheap material. I ask you why do you need a heavy car key? The difference of 10-11 grams is not a big deal. And what are you looking for in such price bracket?

If the controls are locked , how do you unlock it . I tried the 5 second but nothing happens??

Love the way you explained everything. Thank you bro

hi, do you reckon the phone can fit where the usb ports are if I have a tiny cable? Just so I don't have a cable running along transmission tunnel

Hi Jason, thanks for the video as I actually found that really useful. Recently purchased a MG HS Excite and have to say was pleasantly surprised by some of the real quality in places. Whilst I thought some of the observations like the key and rear camera lag were possibly over critical, I also thought the way you managed that customer service issue (being in a similar industry myself) was on point. Overall, I think you get a lot more back in this car than what you actually pay for it.

Hope it never happens to again Brother, But you resolved it with ease.. Good on you…

Is there a USB port in the roof for a dashcam

Your face is way too oily, greasy. Hey, that's how is looks.

Hi thanks for your review !!just received my Hs after a year of waiting and have same issues only had the car 2weeks ! Mg isn't the best for customer service and although lovely car alot if issues which is not worth it

good review, I have noticed the same weaknesses as you

I have a new MG Excite 2022 in the uk..It doesnt have ambient lighting..space saver wheel..or sports mode..these extras only come with the executive models in the uk.i opted not to have the panoramic roof..but MG is not fitting them for any new models.now.

You did the right thing man💯😌👌🏿

Thanks man😁

You're such a nice guy! far too nice. You gave them plenty of opportunity to sort the problem, and every time they let you down. Myself, one chance, two chances, third and final chance. After that it would be keys slammed on the table, reject the car, and ask for a full refund. How dare a dealership tell a customer "deal with MG yourself? How absolutely dare they? It could be the most technological car on the road sold for a pittance, but if that technology plays up and the dealership can't put it right in a timely fashion, then it soon becomes a pain in the ass. Personally as things stand right now, I wouldn't even look at a Chinese car. (If you look at it from below does it have "Made in Hong Kong" etched on its bum!) I have the Nissan Qashqai Tekna 1.3L 160BHP DCT (It's also called "The Rouge" in some countries) and it's a sheer delight in terms of ownership. The only time it has been back to the showroom, it was purchased new in November 2020, was for a service and a Nissan recall, which was dealt with extremely quickly and professionally. Now the Qashqai costs considerably more than the MG HS, but looking at your comments and other people's ownership here on RUclips, it's not difficult to understand the price difference. Hey, I enjoyed the video.

Thank you for the details, great review. Helps a lot for ppl whos still deciding.

Miserable person, 0ne second delay wtf ?

I ordered mine the other day, it won’t be here until November-January though 😭

the delay is a software update form your dealership free of charge

ive got a 2020 ford focus active and the delay on that screen is 2 seconds so 1 second is faster than the ford. nit picking about the key and solong it works it wouldnt bother me. press and hold the aircon button up or down and will alter the aircon with the aircon display aircon at the top.

The opinion of one person and such drama about a key. I have a CLA 250 and it too has its little bugs, same as my previous cars being X5, Q5 and also an XC 60. And these cars were not cheap. So basically you get what you pay for and in honesty the MG is good value for money

Hi there! I just got my HS Excite and I have a question no one has been able to answer so far. Is it possible to surf through the selected favorite radio stations poll straight from the steering wheel buttons? Right now, I have to go either through every single radio station or I have to click on the screen the favorite radio station. I own an Audi and I'm able to do this with no problem from the steering wheel, it's great.

Get a life Jason..........Weighing a key....Really........A lot of people like the HS.......It’s a quarter the price of a Merc......what do you want for the money.?

I also now change my mind to purchase MC after this video. There are similar experience in the youtube.

Chinos..they just copied and copied everything to make a car but could not copy infosystems software..its simply too much for them..and GDI engines have inherited faults on accumulating carbon deposit in valves and scratching on engine walls causing noise.. vibration..bad fuel consumption..after/around 80k-90k trip.. owner need to pay a lump sum to fix these..not very reliable or economical car at all..

Great couple of informative and helpful clips. I would like to know as much as possible about the info panel and how to use. Being in my 70s that's the bit I get confused on. Great that you got your problem sorted. The group I've had to use in the past regarding a brand new motorcycle was "trading standards" brilliant and helpful. Thanks hope you do a clip on the info panel and how to use it all.

I think you handled the situation very well, I feel it was your dealership who was very lax and needs re training , loved the video, very informative x

Hi mate I have same fridge after 3 year it’s start building ice in fridge area. Temperature on normal setting which is -15 and 8. Any suggestion? Thanks

set up easy

the video image is too poor, you need to fix it more

kindly change MG LOGO in future MG because people also called/know MG Maha Ghadha.... like BPL Bundhar pe lat (Maha Ghadha) kindly as soon as possible 🙏

Found your video after ordering my new HS Essence which I very much look forward to driving. Really enjoyed your review and sorry about your dealership experience - you've handled it really well mate. I think this could have happened anywhere enough - MG, Audi, VW, Jeep, you name it... Except those cars are much more expensive compared to MG. That's what I'm telling myself anyway! 🙄👍

Very good video

Yes you dont like this car BECAUSE ITS EXCITE!

the video image is too poor, you need to fix it more

I just brought my mg for one month and the wiper and reverse sensor already breakdown. Send for my 1000km service and got it repair. The service Center staff are not so professional they send a reception to check and enquire about my car and after that the report send to a mechanic and I had to go thru the whole thing to explain to him once more??? Why not the mechanic come in the first place. When I come pick up my car the mechanic still not present and I had to ask the receptionist for the service report and he then told me the wiper and sensor is done.

Was looking for a video of long term tester/owner coz the prices of them new were tempting me to get one

Its an affordable SUV bro.. Or buy German if you need lots of teach and features

Really nicely explained.. It is something you wouldn't think is nice... until you try it, steamed, sliced and sprinkled with sugar, boiling oil and soya sauce.. ADDICTIVE!

there is no audio when your talking