- Видео 16
- Просмотров 357
Diligenie
Индия
Добавлен 12 апр 2024
Diligenie is an ITSM solution that helps businesses automate incident, service request, change, and problem management processes.
Usage of DiliGenie in the Dynamic World of Healthcare
The Dynamic World of DiliGenie Can Pose Various ITSM Challenges & They Include:
Manual Ticketing & Complex Processes 📝
Adhering to Healthcare Regulations ⚖️
Poor Asset Tracking Management 📉
Security Risks of Sensitive Medical Information 🔒
To Overcome these Challenges, You Need DiliGenie ITSM Tool! Now You can:
Create Auto Tickets for Major Incidents ⚙️
Store & Read medical information through KEDB 🗂️
Track Your Hospital’s Assets 🏥
RAG Indicator to Depict IT Health 🚦
With DiliGenie You can Always:
Find Quicker Resolutions ⏱️
Face Minimum Disruptions During Change 🔄
Experience 50% Reduction in Incident Management 📉
Have Right Tools for Major Incidents 🛠️
Upgrade to DiliGenie & Automate Your IT processes ...
Manual Ticketing & Complex Processes 📝
Adhering to Healthcare Regulations ⚖️
Poor Asset Tracking Management 📉
Security Risks of Sensitive Medical Information 🔒
To Overcome these Challenges, You Need DiliGenie ITSM Tool! Now You can:
Create Auto Tickets for Major Incidents ⚙️
Store & Read medical information through KEDB 🗂️
Track Your Hospital’s Assets 🏥
RAG Indicator to Depict IT Health 🚦
With DiliGenie You can Always:
Find Quicker Resolutions ⏱️
Face Minimum Disruptions During Change 🔄
Experience 50% Reduction in Incident Management 📉
Have Right Tools for Major Incidents 🛠️
Upgrade to DiliGenie & Automate Your IT processes ...
Просмотров: 10
Видео
Choosing the Right Cloud Service Partner
Просмотров 3121 день назад
How Do Organizations Choose the Right Cloud Service Partners? They Evaluate Business Needs Based On: 📈 Scalability 💾 Storage Capacity 🔒 Security ⏱️ Uptime 💰 Budget Once Done They Look for a Service Provider to Check Their List Diligent Global’s Cloud Provider Services Ensure Business Continuously Achieve: 📊 45% Uptick in Operational Agility 💸 30% Reduction in IT Overheads 🚫 No Downtime or Workf...
View Incidents Seamlessly
Просмотров 14Месяц назад
View Incidents Seamlessly On DiliGenie Effortlessly: Go to DiliGenie Dashboard Move Your Cursor to the Right-Hand Side Find the Search Option & Search Your Ticket Or You Can Also: Go to DiliGenie Dashboard Move Your Cursor to the Menu Pane on Left-Hand Side Find the “My Tickets” Options & Choose the Incidents You Want to view Once you are on the Incident page you can see: The Tiles on the Top o...
One DiliGenie for all Your ITSM Needs
Просмотров 1492 месяца назад
Looking for a Multifaceted ITSM Tool to Resolve Issues on Time? DiliGenie is the Comprehensive Platform for all Your Needs! DiliGenie Offers: 💻 Customized Dashboard 🎟️ Parent-child Ticketing Facility 📄 Root Cause Analysis Report Genie Bot 📃 Configurable Catalog 🗓️ Change Calendar Apart from This you Will Also be Bestowed With Amazing Features Like: Consolidated Knowledge Base RAG Indicators In...
Create Incidents Smoothly Through IVR
Просмотров 132 месяца назад
On DiliGenie You can Create Incidents Through 3 Different Ways: 📲 IVR: By dialing the IVR number through your phone ✉️ Email: By sending an email through your Outlooks account DiliGenie Self Service Portal: By raising a ticket Once you have chosen your preferred method of creating incidents, here are what you can do: - Respond with Appropriate Answers to the IVR-Bot. - Select the Drop Down Sec...
Choose DiliGenie for an Improved Ticket Performance
Просмотров 342 месяца назад
Tickets Overloaded on the Service Desk? The Reason Could be Undiagnosed Tickets Half-informed tickets often get out of control! So the Solution? DiliGenie! DiliGenie Improves: 🎟️Ticket Performance ✅Closes Tickets Without Escalation Locate Tickets Instantly on Dashboard & Get GenieBot to Write Solution Use Huge Knowledge Base to: Resolve Issues Before Escalation Ensure Employees Get Back to Work...
Effortless Overview of Incidents
Просмотров 162 месяца назад
Looking forward to creating new incidents on DiliGenie? Here is a quick way- Jump in to Your End-User Dashboard Go to the Menu Panel on the Top-Left Side and Click on Create New Fill the Required Section of the Form & Save It The Service Desk Engineer Will Get Notified & Work On It Once Done, You Will Again Receive a ‘Completed’ Notification If you want more assistance, you can re-open your tic...
Diligent Global: The 360° IT Solution for Your Company
Просмотров 153 месяца назад
Finding comprehensive IT services for your enterprise has never been easier. Diligent Global is here with its Best Solutions: ▪️TransOps services to take over your IT system. ▪️Digital services to help you automate your professional life and lead with innovation. ▪️SAP consultation and transformation to help you automate your business’s core. We deliver: ⚙️customized solutions for your individu...
Streamline Your IT Service Management with DiliGenie
Просмотров 53 месяца назад
Service Desks Cluttered with #Tickets? They Lack Tools and Speed to Resolve the Issues. Meet 🔧DiliGenie!! Align your IT Service Desk, Resolve Tickets Faster and Earn more than 📉50% ROI. With DiliGenie You Can Also: ⚙️Streamline Process 📝Improve Service Quality 🧑⚖️Enhance Customer Satisfaction So Track ITSM Metrics Resolve Issues faster and Earn More With Our User-Friendly IT Service Desk. Book...
Create Your DiliGenie Incidents Smoothly
Просмотров 153 месяца назад
Creating your incidents is now smoother with DiliGenie. Log in to your DiliGenie self service portal and find out the - Search panel You will find it on the right side of the screen. Follow the video and find out the exact ways of creating incidents on your portal. #itsm #ITSMTOOLS #itil #digitaltransformation #automation #diligent #diligenie
Quick Ways to Reopen Your Incidents on DiliGENIE
Просмотров 123 месяца назад
Not happy with the solution? Here is the way to reopen it. You can reopen your incident through: - Search bar - Left Panel Let our video be your guide and help you reopen your video. #itsm #digitalinfrastructure #automation #itil #ittools #ittransformation #diligent #diliGenie #itsmtools
A Quick Guide to DiliGENIE End-user Approval
Просмотров 33 месяца назад
Wondering how to get an end-user approval? Get a quick tour on how end-user approval works with this demo video. This step-by-step guide will give you a clear picture of how end-user approval works. So watch this video and glide your way through DiliGENIE dashboard. #itsm #itil #endusers #diligenie #itsmtools #demovideo #diligentglobal #digitalinfrastructure #ittool
A Quick Tour of Knowledge Base Library
Просмотров 33 месяца назад
Want to take a Quick Tour of Knowledge Base Library? Login to your DiliGENIE self-service portal and get quick access to your knowledge base library. Once you're on the Dashboard, you will be can access the knowledge through: - Browse Knowledge Base - Browse Error Code Access however you wish and start browsing the knowledge base successfully. #itsm #ITSMTOOLS #itil #digitaltransformation #auto...
Overview of DiliGenie End-User Dashboard
Просмотров 53 месяца назад
Wondering how to use your DiliGENIE end-user dashboard? Here is a quick walk-through on how you can do it successfully. Use your DiliGENIE end-user dashboard to view: - Incident -Service Reports -Statuses Now there's no need to stumble across the dashboard anymore. You can resort to the video anytime. #ITIncidentManagement #DiligentGlobal #ITIL #ITSM #ITSMtools #BestITSMtools#Diligenie #itsm #i...
Improve Your IT Infrastructure With DiliGENIE
Просмотров 153 месяца назад
Improving your IT infrastructure has never been easier. Your search for the best ITSM tool is over! Diligent Global DiliGENIE is here to change your IT system management forever. With DiliGENIE: 📊Managing Tasks 📈Tackling Escalations 🤝Providing Service Requests 🛄Handling Projects 💡Bringing Changes 💾Managing Configuration of Knowledge Is much easier now! But how does DiliGENIE achieve that? Here’...
Introducing DiliGenie the best ISTM solution | Diligent
Просмотров 174 месяца назад
Introducing DiliGenie the best ISTM solution | Diligent