Citizens Advice Manchester
Citizens Advice Manchester
  • Видео 34
  • Просмотров 28 602

Видео

How to set up your Thermostat
Просмотров 53Год назад
Our Energy Champion Jess gives a demo on how to set up your thermostat, making sure your home stays warm and efficient.
How to be a safe consumer this winter
Просмотров 57Год назад
Our consumer expert Jav talks us through consumer rights at Christmas and beyond.
Celebrating Black History Month with Ruth Mbera
Просмотров 42Год назад
We chat to Ruth Mbera from Ruth's Super Kitchen about the importance of celebrating Black culture in our community.
#AskCAM Nesta s Money Saving Boiler Challenge
Просмотров 43Год назад
#AskCAM Nesta s Money Saving Boiler Challenge
How to use your Smart Meter
Просмотров 71Год назад
Our energy champion Jess gives us a handy demo and tips for getting the the best out of your Smart Meter. Please note: 1) The device shown in the video is a demonstration device. In-home display and figures are for illustrative purposes only. 2) Energy suppliers offer different IHDs, which means yours may look different to your friend’s or neighbour’s. But IHDs should provide similar informatio...
A conversation with Mike Kane MP
Просмотров 442 года назад
Join us as we chat with Mike Kane MP - we'll be discussing our Universal Credit #KeepTheLifeline Campaign and the issues people are facing when it comes to their finances.
Equality at Citizens Advice #LGBTHistoryMonth
Просмотров 462 года назад
As we celebrate LGBTQ History Month, join a group of our staff discussing the importance of equality in the Citizens Advice service and how CAM connects to Manchester's LGBTQ history.
Knowing your rights as a Private Renter
Просмотров 742 года назад
Join our team as we discuss the main issues that private renters face and what action you can take to protect your rights and remain in your home.
Tips to help you cope better Financially
Просмотров 612 года назад
If you're concerned about how to keep up with your bills, join us as we talk money with our qualified advisers - how to maximise your income, how to budget, how to cope if you've fallen behind and much more.
Do you know your Employment rights?
Просмотров 732 года назад
Join us as we talk about your rights at work - from sick leave to paid holiday; discrimination to dismissal. Tune in to make sure you’re empowered to ask for what you’re entitled to at work.
How to protect yourself against Scams #ScamsAwarenessFortnight
Просмотров 292 года назад
Join us as we launch our Scams Awareness Fortnight campaign - learn about how you can protect yourself from scams, some of the common scams that people fall victim to and what you can do if you’ve been a victim yourself.
Everything you need to know about Welfare Benefits
Просмотров 5 тыс.2 года назад
We talk about all things welfare benefits with our Specialist Adviser, Lindsay. Finding your way around the system for the first time and need a helping hand? Wondering if a decision made about your eligibility is correct? Join us to find out how to check what benefits you're eligible for, advice for applying and how to challenge an incorrect decision.
Do you know your Consumer Rights?
Просмотров 1272 года назад
We talk about all things consumer rights with one of our Senior Consumer Service Advisers. Booked a holiday and worried you may have to cancel? Bought an item that isn’t working but you can’t get a refund? Accidentally signed up for a contract that you can’t commit to? Join us to find out what your rights are and what steps you can do if you've experienced a consumer issue.
How to cope with rising Energy Prices
Просмотров 2062 года назад
With the headlines full of rising energy prices and the need to switch tariffs/supplier, do you feel confident about what choice to make? We speak to our Energy Champion, Jess, to understand more about what's happening and what that might mean for you in the coming weeks and months.
Want to improve your Digital Skills? #GetOnlineWeek
Просмотров 242 года назад
Want to improve your Digital Skills? #GetOnlineWeek
Everything you need to know about Universal Credit
Просмотров 22 тыс.2 года назад
Everything you need to know about Universal Credit
How does the Energy Price Cap affect you?
Просмотров 242 года назад
How does the Energy Price Cap affect you?
Need to talk about money? #DebtAwarenessWeek
Просмотров 502 года назад
Need to talk about money? #DebtAwarenessWeek
How much do you know about Minimum Wage?
Просмотров 922 года назад
How much do you know about Minimum Wage?
Our Housing Advice Service
Просмотров 112 года назад
Our Housing Advice Service
Our Debt Advice Service
Просмотров 112 года назад
Our Debt Advice Service
Our Welfare Benefits Advice Service
Просмотров 212 года назад
Our Welfare Benefits Advice Service
Consumer Advice Service
Просмотров 32 года назад
Consumer Advice Service
Our Research & Campaigns Work
Просмотров 192 года назад
Our Research & Campaigns Work
Volunteer for Citizens Advice Manchester
Просмотров 4662 года назад
Volunteer for Citizens Advice Manchester
Manchester CAB Advice changes lives
Просмотров 52 года назад
Manchester CAB Advice changes lives
Elbow open new one stop advice centre for Manchester CAB
Просмотров 72 года назад
Elbow open new one stop advice centre for Manchester CAB
Mary's Story
Просмотров 42 года назад
Mary's Story
Tameem's Story
Просмотров 62 года назад
Tameem's Story

Комментарии

  • @ellierothchilds8067
    @ellierothchilds8067 13 дней назад

    Can you still get UC and ask your family for financial help ?

  • @jacquelinehunt7794
    @jacquelinehunt7794 24 дня назад

    Do they get you a job or do you get your own.

  • @nevino123
    @nevino123 2 месяца назад

    More people like this❤

  • @rayavigor1810
    @rayavigor1810 4 месяца назад

    did anyone notice at 2 mins in the guy states UC has replaced what was known as ' legacy benefits/payments? having learnt about the c est qui vie trust, this highlights & kinda proves they exist! whynelse use the word legacy?

  • @veronicawilson4312
    @veronicawilson4312 7 месяцев назад

    Am 62 as well

  • @veronicawilson4312
    @veronicawilson4312 7 месяцев назад

    A get 309 to live on uc per momth.a have mental health problems they dont see this as eligible fr lwcra so all. Bils n food outta this money a got to pay 40 top up .ccan u yell me if this is right .am struggling n this mknths councul tax is kate been paid.not fair in me a go jib ventre n doin a work related corse .can u help me r guide me thnx Veronica in Sunderland

  • @06JOHNNYBGOOD
    @06JOHNNYBGOOD 7 месяцев назад

    I am a sole trader on tax credits, I retire June 25th 2024 my question is my present tax credits run April 2023 to April 2024, but as I say retire June 25th can I stay as a self-employed sole trader and keep receiving tax credits/ u/c. what do I need to do, any info would be much appreciated.

  • @StevenWard-c1l
    @StevenWard-c1l 7 месяцев назад

    Had to finish work on ill health was put esa until health assessment 77 pounds a week after assessment I get 259 every 2 week then on 19th universal credit and limited capability I should receive but the the esa is deducted from it which leaves 197 on 19th so giving me with one hand and then taking it off me can't afford my mortgage and bills

    • @jimforrester5058
      @jimforrester5058 6 месяцев назад

      ESA and universal credit are paid separately . ESA fortnight and universal credit monthly

    • @PatIsaac-w7z
      @PatIsaac-w7z 2 месяца назад

      I get esa every two weeks and uc every week or month then I get full pip but esa is taken from uc at a higher amount so I don’t understand it

  • @cclewes7373
    @cclewes7373 7 месяцев назад

    Where’s Jobcentre Pauline

  • @mick3ism
    @mick3ism 8 месяцев назад

    It’s a scam they are the worst humans in this country no help and no care or emotions get rid of uc

  • @pedrothomas4944
    @pedrothomas4944 8 месяцев назад

    any woman hve kids not married let them support them self not tax payers

  • @goldenballssmith9689
    @goldenballssmith9689 9 месяцев назад

    Whoever thought of "Universal Credit" deserves a medal as this is much better than job seekers allowance! When i was on job seekers when i was 18, i only got a petty £75 fortnightly. where as an 18 year old nowadays on Universal Credit" would get roughly £300 fortnightly? what a difference! Had i ben on universal credit when i was 18 - 21, i would not only have not been evicted from my home but also would have been enjoying life a lot more than i did back then! my life was so depressing when i was 18 - 21 due to the government and what they deemed a single person needed to live on!

  • @goldenballssmith9689
    @goldenballssmith9689 9 месяцев назад

    The government has always been wrong with their rule "if you want to make a claim for benefits, you need to be available for and actively seeking employment". Not to mention their old rule that if you fail to attend signing and/or have been signing on for a certain amount of weeks, then you'll have your benefit stopped! Or just be sent on another dead-end course! Not to mention, if you didnt except a job which you could clearly do, then, agaain, you'd have your benefit stopped! I created "Unity" on facebook a few years back with my public posts regarding the government and all their wrong doings. and what do ya know, they Introduced "Universal Credit" without the need to sign on. Im now 44 but was unfairly evicted from my home when i was 21 all because of the "governments Rules". i .e I use to forget to sign on quite a lot (i have a bad memory) and this would often create a gap in my claim and in turn a gab in my housing benefit. Dont get my wrong, i did have rent arrears but these arrears would be magnified by my benefit often being stopped. I had lived at my home with my mum since i was 4. my mum died when i was 15 (before i left school) and a few years later i was evicted for failure to pay rent that i shouldnt have even been paying as i was in receipt of benefits. i will never forgive the government for my losing my flat. After all, i was on roughly £75 every 2 weeks and was expected to pay roughly £10 rent. then water rates and gas and leccy and food!!! i could barely afford to smoke roll ups! All because of the governments Rule of what ages they deem you need to "live on" I'm from the UK and if other countries are benefiting from this "Universal Credit", then this is yet another example of the government still needing to learn a thing or two. They need to "look after their own" before they start helping support other countries! I'm now on much better money, still on benefits but better money... No doubt due to my age! i STILL cant believe that when i was 17 - 21 i was ONLY on £75 fortnight! no one can live on that!!! As for employment, it should be a choice! no one should have to work and we certainly shouldn't have our benefit stopped for not looking for work! we have a right to be "PROTECTED" by our government which is the point of the benefit system. some say the benefit system shouldnt be seen as an income but an "allowance" whilst on benefit until you find employment. We shouldn't have to work, its a choice! These job centres have signs up saying "helping you back to work" but they aren't helping people back to work if they still have stupid rules like the past! The best thing the government did was abolish "signing on". Because, i ALWAYS knew even when i was 17-21 that the government expecting us to sign on in order to receive benefits was nothing more than a "control thing". i always knew that we didn't even need to sign on in order to receive our benefits! they could post it automatically!. i use get a giro every fortnight. They aren't helping us back to work at all, they were forcing us to seek employment with the use of the "job search record" they would give us when we first made a claim! I researched tonight how much benefit i would be entitled to if i was 18 nowadays, and i was surprised to learn that it was just under £300 monthly! i wish i had been on £300 when i was 18! I only got £75 fortnightly (£150 monthly). Had i been on £300 monthly, i wouldnt have been evicted from home when i was 21! i lost everything! as all my belongings ended up in an empty dusty car garage because i had nowhere to put it! and if it wasnt for my sister who lived 2 bus rides away, i would have ended up on the street all because the government deemed i need to live on back then was £75 fortnightly plus i had bills to pay etc! I wanted to be a Counsellor from the age of 17 and wanted to work from home. I wanted to work! BUT, the only reason i didnt enrol on a course was due to my current at the time financial situation which made my life so depressing! At the age of 22 i was introduced to Pc's (computers) and later learnt what a webcam was and how to use it. what more, i learnt of "chatrooms" and instantly wanted to host my own webcam chatroom on my own website. But dont want to do a course as have done my fair share of I.T courses and just want to pay someone to build my website so i can work from home. I am currently on benefits and dont have to work but i want to work from home but need someone with the knowledge / know-how to build a website for me. Had i been on £300 monthly when i was 18 - 21, i'd have been more willing to enrol on a course to help get myself into a job i wanted! I currently live in Birmingham but come from Hayes, middlesex and would LOVE to move back to Hayes! P.S This is a prime example of the government being (was) the problem, NOT the unemployed! a guy having his money stopped for 6 months due to it being deemed that he hadn't done enough to look for work! << OMG what was he ment to live on for the next 6 months?! This is where A LOT of my rent arrears come from over a period of 4/5 years when i was 18 - 21 and semi often forgot to sign on (I had/have a very poor memory) or lost my benefit for whatever reason and in turn was evicted from my home ws i ws 21 and LOT EVERYTHING! as all my belongings were just shuved into storage! I still can't believe the 50p gas and electric meters were replaced with the con key and card! ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- I don't have to work but i want to. but need to find someone who can build websites. as i want my own videochat room on my own website, as i want to work from home. I've wanted my own website about 2007! I don't just want A wesbite, i want a video chatroom where i can make money talking to people from all walks of life about their problems or whatever they want to talk about etc. I'd LOVE to know a secret millionaire who knew how to build websites as i'd pay him/her to build mine. i have all the website specs written out at the ready. But no idea how to actually build a website especially a video chat room website. I really can't wait to get started but have no one to help and i bet if you approached my local job centre, they'd try to send me on a web design course! which i do NOT want. I want to pay someone to build it for me. More to the point, if i approached my local job centre and told them about my wanting to work from home on my own website, whats the betting, they'd say... JC's: "We dont have any help for that" << they are meant to be there for help people who WANT to WORK!

  • @leaf3827
    @leaf3827 10 месяцев назад

    Not liking the Work Capability Assessment form, you need 15 points to get awarded, and its worded unfairly like "can you use either arm to reach above your head" well yeh, i can, but thats totally avoiding the point that i cant use "reach" with my other arm, all the questions are like that, its total bs.

    • @noklarok
      @noklarok 8 месяцев назад

      yeh it's horrific

  • @susie5668
    @susie5668 10 месяцев назад

    Get rid off uc it is shit 😒 why Don't they leave things as they are! All it does is put stress on people complicated 🤔

  • @witchysam4273
    @witchysam4273 11 месяцев назад

    Ive just found out that those in legacy benefits being pushed over to uc will lose out on widowed parents allowance. Can anyone explain why?

    • @BotanicalAngel
      @BotanicalAngel 2 месяца назад

      It is designed to push u out and deducted everything off u Bullying u and yelling out at security guards and attacking u and give u criminal charges against u

  • @soniak214
    @soniak214 11 месяцев назад

    I have had my child tax credits stopped because i got a migration notice and had no choice but to apply, the child tax credits which are for my nephews now they will go without the things they need, what has universal credit got to do with child tax credits and forcing people to go to work in my situation i live with my mum who has mouth cancer and needs my help for phonecalls or making appointments picking up medication ect and recently she had a biopsy that she has cancer in her cheek even though i have made it clear that i am not looking for work and not ready they still say that i am its not right or fair when i have to be there to support my mother through this difficult time, they just dont care and talk over you about your next appointment. I will be taking this further.

  • @Imrankhan-ds1cf
    @Imrankhan-ds1cf Год назад

    Tories out

    • @AnitaSharma-os4cr
      @AnitaSharma-os4cr 5 месяцев назад

      Ian Duncan smith came up with universal credit The old system much better I am self employed and just received the migration letter

    • @Revolver1981
      @Revolver1981 Месяц назад

      Iain Duncan Smith should've been jailed for it.🤬​@@AnitaSharma-os4cr

  • @johnoleary9317
    @johnoleary9317 Год назад

    CAB in UKRAINE COLOURS ...

  • @whahhoo3354
    @whahhoo3354 Год назад

    I recieve pip and esa can i recieve universal credit help with my rent ?

    • @susie5668
      @susie5668 10 месяцев назад

      With esa you can get help for rent!

  • @user-sc4jy2hk5e
    @user-sc4jy2hk5e Год назад

    45 years full national insurance and the DWP gave me nothing nothing..so when I need my money my money and you don't give it me when I need it..give me ALL MY NATIONAL INSURANCE BACK. £350,000.. YOU CANNOT GET UNIVERSAL CREDIT YOU CANNOT GET SICK PAY YOU CANNOT GET ANY MONEY..AND NO ONE TO HELP..HOW MANY TIMES DO YOU HAVE TO BE TOLD..MAYBE THERSA COFFEY WHO IMPLEMENTED ALL THIS CAN ANSWER THESE QUESTIONS..she's done a typical Thatcher.. slit our throats and got a better paid job.

  • @user-sc4jy2hk5e
    @user-sc4jy2hk5e Год назад

    You can claim it, buy you get 000000000

  • @Niki-mp8qe
    @Niki-mp8qe Год назад

    Clearly the old system was better if they cant even correctly give you what your entitled too, how can these people be trusted to help people find work when they cant do their own job properly

    • @Obatala_Vibez
      @Obatala_Vibez Год назад

      No one wants to admit this new system is to keep you poverty

    • @Niki-mp8qe
      @Niki-mp8qe Год назад

      Dwp are awful, how can you owe back tax credits you have been entitled to and why do they only pull that stunt when switching to UC! Sick incompetent government agents

  • @Dinadino994
    @Dinadino994 Год назад

    I was put on UC as a full time carer in 2018. I had rent arrears of £150 so my housing costs were paid direct from the start . 6 months later I had rent arrears of £6,000 ! I have paid of £2,000 for rent arrears via deductions . I have been living on £90 a week to run house and my costs as a carer . I have been food banks as well . I get battered with arrears from so called previous arrears I had no idea about . In 5 years I have paid £6,000 in total of arrears combined . I cannot survive and very stressed I cannot give up caring role as the person I care for will become extremely poorly

    • @DillyHughesxXx
      @DillyHughesxXx Год назад

      Some councils offer a discretionary housing payment to help with housing costs though its not a large amount. You could also look into hardship payment from UC

    • @Dinadino994
      @Dinadino994 Год назад

      @@DillyHughesxXx thank you thing is , I actually did not owe it in the first place . I had an alternative payment arrangement in place from the start . There is also 3 payments missing No one can or will help :(

    • @southside1975
      @southside1975 8 месяцев назад

      @@Dinadino994 you don't check enough of the boxs that they like if you know what I'm saying.

    • @ttmartinez3286
      @ttmartinez3286 7 месяцев назад

      So sorry to hear this. You are not alone.

    • @rayavigor1810
      @rayavigor1810 4 месяца назад

      ​@Dinadino994 hoping by now you've received help with this? I found the cab really helpful a year or so ago, they disagree with this whole set up & were lobying for it to change

  • @shaunhurst7638
    @shaunhurst7638 Год назад

    the uk government is legally bound by law , under the human rights act to protect the welfare of its citizens, with this in mind how can they legally impose sanctions upon people leaving them with no means to feed themselves, every uk citizen is entitled to this right from the day they are born in this country, so how can they make demands on you to get universal credit, they have to look out for your wellbeing by law, you are not bound by law to do anything to get Universal credit, so how can they tell you , you have to attend a mandatory meeting , and if you dont stop your only form of income

  • @autisticautumn7379
    @autisticautumn7379 Год назад

    Universal credit is a ploy to erode sickness and disability benefits.

  • @cherylalexes6540
    @cherylalexes6540 Год назад

    All these sanction rules are disgusting

    • @Niki-mp8qe
      @Niki-mp8qe Год назад

      Too right, I have another job lined up, waiting on a DBS, had to jobsearch with the new rules 1st interview got offered the job, this will mess with my current job, cant accept anymore job offers, so may have to leave but either way if turned down the job or any other offered or decide to leave my current one for the new one I'll be at risk of a sanction, it's just a trap to screw you over

  • @cherylalexes6540
    @cherylalexes6540 Год назад

    Get rid of UC it don't work it's bullying

    • @BotanicalAngel
      @BotanicalAngel 2 месяца назад

      I want too but I had to claim because I’m a fulltime carers for my autistic brother I’m been 😂😂migrating and forced to b on uc and get £££38.00PCM I call ☎️ uc and pip but they don’t pick up the phone but ai 🤖 machine And then get staffs to talking on the phone ☎️ and the staffs cut ✂️ off the phone as talking to me

  • @cherylalexes6540
    @cherylalexes6540 Год назад

    Another thing that is preventing people from work is these bloody CVS , it was so much easier to get a job without all these CVS

  • @Ray-xh6gb
    @Ray-xh6gb Год назад

    The job center are useless they just tick the box

  • @Ray-xh6gb
    @Ray-xh6gb Год назад

    I'm finding I'm better off on pip and universal credit rent gets paid can you help me figure it out I would like to get advice I'm free from council tax the trouble I like to work it's brain dead working it out can you help the job center are terrible they don't know what they are doing

  • @Ray-xh6gb
    @Ray-xh6gb Год назад

    I would like to have a long chat with Tom he might have a clever person on I t

  • @Ray-xh6gb
    @Ray-xh6gb Год назад

    All interviews can be accomplished by a social worker you must not speak at interviews but also follow the rules and where a suit to the job center

    • @linndrumfan1959
      @linndrumfan1959 8 месяцев назад

      What, no hoodie allowed? 🤔😲😉

  • @Ray-xh6gb
    @Ray-xh6gb Год назад

    What happens if you hiv virus should you tell your company

  • @Ray-xh6gb
    @Ray-xh6gb Год назад

    Selo tape your mouth at interviews

  • @Ray-xh6gb
    @Ray-xh6gb Год назад

    When you go to the job center look the part say nothing salute and obey them at interviews say nothing at tall you have been told to come via the job center

  • @Ray-xh6gb
    @Ray-xh6gb Год назад

    All agency's are taking over the industry

  • @Ray-xh6gb
    @Ray-xh6gb Год назад

    If you are over fiffty don't do a pension scheme it will be with fuck all anyway

  • @Ray-xh6gb
    @Ray-xh6gb Год назад

    Job center is a load of wasted staff who do not have a clue

  • @Ray-xh6gb
    @Ray-xh6gb Год назад

    If your over fiffty just say off the system the pension system pointless paying in at fiffty three who will employ me

  • @Ray-xh6gb
    @Ray-xh6gb Год назад

    I get pip and universal credit together does it pay me to work will I be better off at fiffty three the job center does not have a clue they are badly advised at job centers they only allowed to tick boxes

  • @tarakkhandakar99
    @tarakkhandakar99 Год назад

    Suppose me and wife have under 16k savings together - what is classed as low income per month. ? I'm self employed and wife works part time. do we qualify. I earn around 4k a month. do I qualify?

    • @bradleymilton9372
      @bradleymilton9372 Год назад

      Like fuk

    • @Ukipmiddleleft
      @Ukipmiddleleft Год назад

      Why should you get anything with savings of that magnitude...people are struggling with no savings and have to rely on the pittance whilst you claim what you don't need to...I suppose you had the full benefit of furlough as well...pay it back

    • @southside1975
      @southside1975 8 месяцев назад

      @@Ukipmiddleleft Sounds like he pays taxs. If he didn't there wouldn't be no money for this check your self.

    • @ttmartinez3286
      @ttmartinez3286 7 месяцев назад

      Your very lucky to receive benefits on 4k per month. How did you manage to secure UC? I know a few individuals on 1500 with children and are not eligible for UC.

    • @jacquelinehunt7794
      @jacquelinehunt7794 24 дня назад

      Are you serious 4k and savings and you want benefits.

  • @Ray-xh6gb
    @Ray-xh6gb Год назад

    Leave it to the shawtrust

  • @jackies35
    @jackies35 Год назад

    Uhm… uhmmm… uhmmm. Uhmmm😂😂😂😂😂

  • @Ray-xh6gb
    @Ray-xh6gb Год назад

    What I'm allowed to claim on universal credit

  • @Ray-xh6gb
    @Ray-xh6gb Год назад

    Just tell the council and you want be in arrears

  • @Ray-xh6gb
    @Ray-xh6gb Год назад

    Matthew Conroy in Hatfield has not had a job in twenty years he has no freinds and read books all day he is a reclusive

    • @Felicity2121
      @Felicity2121 Год назад

      So you know everything about this person then?

  • @Ray-xh6gb
    @Ray-xh6gb Год назад

    I'm not arguing with the job center and working though shawtrust and been doing voluntary work

  • @Ray-xh6gb
    @Ray-xh6gb Год назад

    I brain dead trying to work out if I'm better off on uc and pip and haveing not to pay council tax or rent I'm fiffty three I'm better off not working

  • @Ray-xh6gb
    @Ray-xh6gb Год назад

    There is no work we are going into a recession

    • @BotanicalAngel
      @BotanicalAngel 2 месяца назад

      There is work but the governments hired people to rob shops and businesses and then the business claims bankruptcy &shutdown We all have to claimed to Pimp survive hunger games