- Видео 34
- Просмотров 10 276
Appsvio Company
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Добавлен 9 ноя 2019
Hi 👋
Take Atlassian products to a higher level 🔝 Use our apps which boost efficiency in your team 💪
Go to Atlassian Marketplace to check our products:
👉 Feature Bundle for Jira Service Management
👉 Customer and Organization Management for Jira Service Management
👉 Issue Merger PRO for Jira
👉 Issue Templates Agent for Jira
Pssst... We're certified Jira administrators, so we can help you with your Jira issues 🤝
Take Atlassian products to a higher level 🔝 Use our apps which boost efficiency in your team 💪
Go to Atlassian Marketplace to check our products:
👉 Feature Bundle for Jira Service Management
👉 Customer and Organization Management for Jira Service Management
👉 Issue Merger PRO for Jira
👉 Issue Templates Agent for Jira
Pssst... We're certified Jira administrators, so we can help you with your Jira issues 🤝
How to create Jira issue templates with epic and subtasks? Issue Templates Agent for Jira
Watch how to create Jira issue templates with subtasks quickly and easily and how to save hours of your teams’ time.
Create a Jira epic template with task templates and subtask templates.
Try the free Issue Templates Agent and create Jira description templates to speed up issue creation. 🔗 bit.ly/3VErfDV
👉 Create epic with a template and add tasks and subtasks automatically
👉 Use variables for more customization
👉 Use templates on the native create issue screen
👉 Templates for software, business, and service desk projects.
💡 Use cases:
👉 bug reporting template
👉 user stories template
👉 onboarding/offboarding template
👉 new feature development template
👉 sales reports template
👉 test plans templa...
Create a Jira epic template with task templates and subtask templates.
Try the free Issue Templates Agent and create Jira description templates to speed up issue creation. 🔗 bit.ly/3VErfDV
👉 Create epic with a template and add tasks and subtasks automatically
👉 Use variables for more customization
👉 Use templates on the native create issue screen
👉 Templates for software, business, and service desk projects.
💡 Use cases:
👉 bug reporting template
👉 user stories template
👉 onboarding/offboarding template
👉 new feature development template
👉 sales reports template
👉 test plans templa...
Просмотров: 265
Видео
🍻🍂 Apptoberfest 23 Demo: How to manage customers' assets easily with a customer portal 🍂🍻
Просмотров 597 месяцев назад
This Apptoberfest is about assets and Jira Service Management! 🍁🎃 Skyrocket your ITSM process and create self-service and agent-friendly Jira customer portal. Vote for our demo 🫶 bit.ly/3RZsKuA Try app for free 🔗 bit.ly/45tiLAG Book a demo 🔗 calendly.com/appsvio The challenge: How to display and manage assets on the customer portal With Customer and Organization app you get: ✅ a simple, intuiti...
Proactive Jira incident management strategy - Issue Merger and Feature Bundle apps use case
Просмотров 708 месяцев назад
Watch a real use-case scenario about how to create an effective jira ticketing system and incident management strategy that benefits your team and customers. How to avoid a Jira queue full of duplicate tickets? How to manage all involved reporters at once and how to prevent from being flooded by similar issues? Manage recurring ITSM incidents in a smart way. App used -Cloud versions ☁️ Issue Me...
The power of escalated ticket in Jira workflow - improve urgent Jira ticket management
Просмотров 3358 месяцев назад
Escalating tickets is a robust process. Watch a real use-case video about the process we implemented in our company. Gain a highly efficient incident management process and resolve urgent Jira tickets faster. Schedule a free demo session 💻 calendly.com/appsvio ✅ No red SLA ✅ Transparent prioritization process ✅ Agents with all urgent Jira tickets in one place ✅ Customers with outstanding custom...
How to create an internal catalog without a customer portal? Multilevel Select custom field
Просмотров 978 месяцев назад
This is a perfect use case for those who don't use a service desk and yet still need a service catalog when using Jira Software or Jira Work Management. Use Multilevel Select custom field to create an internet catalog. It is possible to create up to 7 cascades, also in bulk. Try this workaround by yourself 🔗 bit.ly/3PsFHeq Watch how to configure it in 5 thanks to Jira advanced custom fields. 🌟 ...
How to make different SLA in Jira based on customers attributes?
Просмотров 1468 месяцев назад
How to set up different SLA - service level agreement in Jira? Define SLA based on customers attributes and give agents clear priorities. Implement it in your team 🔗 bit.ly/463qG8l Watch a real use case example on how to setu up different SLA in Jira. When the Organization is marked as Premium or Advanced, the SLA would be express and shorter than the Basic client, and your team would know whic...
Jira Service Management for HR: manage days off with Jira Service Desk
Просмотров 908 месяцев назад
Gain one comprehensive tool for bug reporting, customer support, and even HR management. 🔗 bit.ly/463qG8l Jira Service Management can be a HR tool for example for reporting days off. Create a team management portal in self-service approach - without third-party HR apps. Implement this solution in your organization. Use Service desk to manage holidays days. ✅ A place where employees see their da...
How to track Jira issues - create Jira ticket tracking system in Jira Service Management
Просмотров 1908 месяцев назад
Watch Amazon delivery use case using Jira service desk 📦 Display request steps on the Jira customer Portal. Minimize customers questions to Jira agents, create Jira ticket tracking system. Looking for Jira customer portal customization? Try out Feature Bundle app 🔗 bit.ly/45Bmmxq ✅ Customers are constantly up-to-date on the Jira customer portal ✅ Boosted customer support ✅ Self-service in the s...
Customize Jira customer portal - get all customer context with Jira Service Management
Просмотров 918 месяцев назад
Watch a real life use case how to create boosted welcome process on the service desk portal. Ask customers to fill additional data at the beginning and manage customer context right in Jira. Polish up your ITSM processes. ✅ Customers can provide needed data by themselves without involving third parties. ✅ Transparent welcome process ✅ The agents have all the data about the Customer in one place...
Draft ticket on the Jira customer portal - customize service desk portal
Просмотров 978 месяцев назад
Watch this real-life use case and allow customers to save tickets in the draft. Avoid lack of information in Jira issue when agents resolve tickets. Gain agents with access to all necessary data and stop getting stuck due to waiting for customers answers. Implement this process in your organization 🔗 bit.ly/45Bmmxq ✅ No rush decisions: Reporters can take their time to collect information and sa...
How customers can edit request on the Portal - Feature Bundle for Jira Service Management demo
Просмотров 245Год назад
Put requests in customers’ hands 🙌 Find Feature Bundle for Jira Service management on the Marketplace 👉bit.ly/3KCPuwd Your customer need a change in the request once again? Offload your Jira Service Desk Agents by allowing customers to do actions such as modifying requests. Boost resolution ticket process and create more self-service Service Desk. ☝️This app also supports the Insight (Asset) fi...
Customer and Organization Management for Jira Service Management - Atlassian Marketplace app
Просмотров 266Год назад
Collect additional data about customers and organizations right in your Jira Service Management 🔗 bit.ly/3LJnEiB ✅ Allow customers to update additional information on their own and give your agents necessary data. ✅ Display and manage customers data as you wish; customize the view to suit your needs and speed up ticket resolving. Implement Customer and Organization Management for Jira Service M...
How to create announcement banners in Jira - Feature bundle for Jira Service Management 💖
Просмотров 195Год назад
Create your own, customized service desk portal notifications and inform your customers with guaranteed reading. Find Feature Bundle app on the Marketplace 👉 bit.ly/3KCPuwd ☝️ Add dynamic portal announcements to share information to proper users. Set up the conditions when the banner is displayed or not, and even what color it is. You can create it in rich text or HTML. Any questions? We're her...
Appsvio Heads up! - Atlassian version
Просмотров 69Год назад
Do you know everything about Atlassian ecosystem? Prove yourself! Play with us Jira Heads up! game 🙌 🔗 bit.ly/40lUsSU GAME RULES 📝 ✅ All keywords are about the Atlassian ecosystem. ✅ One person guess the keywords, one after another, until end of the time ⏰ ✅ The rest of the team describes the card. ✅ You can't use any word that is on the card when describing. ✅ If you don't know the answer, you...
Effective Jira incident management with presets | Issue Merger for Jira 🔗
Просмотров 93Год назад
This episode is all about how to merge Jira duplicate issues even faster 🚀 Create presets when you have the same cases of merging for even more effective incident management process. Find this app on the Marketplace 👉 bit.ly/3JiwQt0 Watch and learn how ready-to-use presets can make it easier on you and your team. All with Issue Merger for Jira 🔗 . Gain a transparent Jira queue and merge tickets...
How to merge Jira issues automatically? Incident management with Issue Merger for Jira 🔗
Просмотров 252Год назад
How to merge Jira issues automatically? Incident management with Issue Merger for Jira 🔗
How to merge duplicate Jira issues? Incident management system with Issue Merger for Jira 🔗
Просмотров 1,5 тыс.Год назад
How to merge duplicate Jira issues? Incident management system with Issue Merger for Jira 🔗
Atlassian Community Sofia: How Customer & Organization Management can boost your Support Teams
Просмотров 146Год назад
Atlassian Community Sofia: How Customer & Organization Management can boost your Support Teams
ISSUE TEMPLATES AGENT FOR JIRA - Atlassian Codegeist 2022
Просмотров 1,4 тыс.Год назад
ISSUE TEMPLATES AGENT FOR JIRA - Atlassian Codegeist 2022
ISSUE ACTIONS FOR JIRA - Atlassian Codegeist 2022
Просмотров 449Год назад
ISSUE ACTIONS FOR JIRA - Atlassian Codegeist 2022
FORGE STORAGE BROWSER - Atlassian Codegeist 2022
Просмотров 233Год назад
FORGE STORAGE BROWSER - Atlassian Codegeist 2022
🍻🍂 Apptoberfest Demo: Edit Request from Feature Bundle for Jira Service Management 🍂🍻
Просмотров 113Год назад
🍻🍂 Apptoberfest Demo: Edit Request from Feature Bundle for Jira Service Management 🍂🍻
🍂🍻Apptoberfest Demo🍂🍻: Multilevel Select for Jira
Просмотров 1022 года назад
🍂🍻Apptoberfest Demo🍂🍻: Multilevel Select for Jira
Issue Merger for Jira by Appsvio | Atlassian Codegeist 2021
Просмотров 2632 года назад
Issue Merger for Jira by Appsvio | Atlassian Codegeist 2021
HubSpot CRM Integration for Jira by Appsvio | Atlassian Codegeist 2021
Просмотров 1,1 тыс.2 года назад
HubSpot CRM Integration for Jira by Appsvio | Atlassian Codegeist 2021
Multilevel Select for Jira by Appsio | Atlassian Codegeist 2021
Просмотров 7572 года назад
Multilevel Select for Jira by Appsio | Atlassian Codegeist 2021
How to LOG WORK as a collaborator? [Feature Bundle for Jira Service Desk Server / Data Center]
Просмотров 1193 года назад
How to LOG WORK as a collaborator? [Feature Bundle for Jira Service Desk Server / Data Center]
How to force clients to raise issues during working hours only in Jira Service Desk?
Просмотров 463 года назад
How to force clients to raise issues during working hours only in Jira Service Desk?
Deep Linked Issues for Jira (Forge app)
Просмотров 2143 года назад
Deep Linked Issues for Jira (Forge app)
Feature Bundle for Jira Service Desk Cloud
Просмотров 1473 года назад
Feature Bundle for Jira Service Desk Cloud
Awesome tips Team ! Nowadays I using automation so scalate and send alerts to watchers
🚀 A new demo video, with new features like subtasks, variables, and hierarchies, is here 👉ruclips.net/video/JlQuAbi9kcs/видео.html
this is very nice, but when i try to deploy my app after using this into my appPage, it gives me snapshot error: window is not defined import { ForgeStorageBrowser } from '@appsvio/forge-storage-browser'; return ( <Fragment> <ForgeStorageBrowser/> </Fragment> );
Is it possible to view a transition screen and fill the details missed by the requester and can be edited in customer portal? If yes, Please suggest the steps.
Hi Syave. Our Edit is not based on workflow transition, however, you issue status can be changed automatically ofter customer make an edit on the portal. Please follow configuration steps in the app's documentation: docs.appsvio.com/feature-bundle/features/edit-request
Keep up the good work! Your channel should try using 'promosm'.
Great demo! Thanks for sharing.