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Firstly, please adjust the focus and minimise the spot before engraving, secondly, try to reduce the speed to 150 to try

@@wainlux2023 Spot? What did you mean? Should I lower the height or reduce the size of the logo? Do you have any recommended brands for engraving paper? So you say; 150 Speed - %100 Power - 0,5 Interval right? What's the distance? 50mm? 100mm? Yellow, green, blue, and black are not working! I haven't had any issues with red and grey papers. I think the paper is burning during the engraving on the glass. It turns into a black and white/gray color. The same thing happens with black, green, yellow, and blue. I followed your advice and adjusted the laser settings carefully to the smallest possible values. Speed 150 / Power 100% / Interval 0.05% / Height 50mm The same thing happened again. The paper burned and turned white-gray. Thank you for your help.

Parameters: Speed (mm/m): 120mm/min Power (%) : 100% Other parameters are default

Thank you for the suggestion. I will let the team to shoot one detailed video for glass engraving.You don't need to dry the paper to engrave. Please shoot a short video and send it to our CS team if you can not achieve a good result.We will help you to check if any settings or operation is correct.

Yes，the 5W edition could be used to cut if you have the cutting need.

@@wainlux2023 thank you. I’m not sure if I need to buy any extra tool for cutting. It will be delivered tomorrow (delayed from today)

@@Kateandmykimmytheguineapig You could join the WAINLUX community： facebook.com/groups/649829920278364 Our team will share latest news and support the users for any problems here.

@@wainlux2023 thank you for sharing information.

The 5W edition could be used to cut some thin plywood.

Yes, this one is for K10, we will release it soon.

Where do I get the leg extension

@@manchieffilms This one doesn't require an extension leg. The rotary roller will be available soon.

The "interval" of our laser engraving machine can be understood as the engraving resolution. The smaller the value, the better the engraved image effect, but the engraving time will be longer. Setting the overscan value is to avoid the problem that the left and right sides of the engraved image are sometimes burnt and sometimes cannot be engraved. For example, if the engraving speed is too fast, the lines on the edge of the image may not be engraved. For example, if the engraving speed is too slow, the two sides of the image may be burnt. When the overscan value is set, the position of the laser moving during the engraving process of the engraving machine will exceed the image size set by our software. For example, if the overscan value is set to 2mm, the position of the laser moving will exceed 2mm on both sides of the image. If the image is relatively large, the set overscan value exceeds the engraving range of our engraving machine and will cause a collision.

@@wainlux2023 I have one more question for you. Is there a roller attachment for the KT10? Where can we purchase additional accessories?

@@magnogkilla Yes，the rotary roller for K10 will be available soon. You could purchase it on the official platform when it's available.

Thanks so much. Where are you?

Sorry, it is expired and I have fixed

Can you provide the picture and the parameters you set via website live chat?

@@wainlux2023 Certainly. Can you tell me the official website? I am writing from Russia through a translator. I apologize in advance

Please check it here :docs.google.com/spreadsheets/d/1umdq32jlmb4H9hNxsz9gHWUl7uXd9eID ;You could also join the official facebook group if you need any help:facebook.com/groups/649829920278364

Could you please contact our live chat and send the video?

It's WAINLUX K10. You are welcome to join our facebook group if you need any help:facebook.com/groups/649829920278364

Yes, you can save to formats supported by CutLabX：Picture Format: JPEG/BMP/JPG/PNG/CATLABX；Vector format: DXF

still not

Yes, but you need to blacken the surface to engrave transparent or reflective material.

No，this rotary roller doesn't support K10.We will have another rotary roller for K10 released soon.

There will be a new roller work with K10. It is not published now.

I will feedback

I will feedback

hello try to go in option on lightburn on the bottom left i have ( sorry it s in french ) systeme de camera personnalisé who is activate , active the line on the top : systeme de capture par defaut , close and reopen lightburn and lightburn will be see the mjpeg :)

​@@AlexExpress84 can you put a photo of where these options are?? Thanks Guido

Sorry for the inconvenience. I will feedback and try to improve it.

I test it. EU plug of K19 is 199.99USD, around 184,26 EUR. On checkout page, the currency is still in USD. If you still have problem, please click "chat" and provide the picture.

You could contact the CS team where you purchase the machine. Or you could also join our facebook group for help:facebook.com/groups/649829920278364

We are still exploring ways to do this and will post a video as soon as we find one! Thanks for your kind understanding.

Any news for windows users?

@@gioazz Sorry, not yet

Any news for Mac users?

Which platform do you place order? Could you please provide your information and I will help you check. Which part not work?

Please contact the platform you placed order first.

@@wainlux2023It was purchased from an individual, not a platform. I just want to repair it. Any help would be greatly appreciated.

Sorry for the late reply. Have you resolved it? If not, please find the platform you placed order first.

color paper. You could find it easily on amazon or other website.

We use the same factory as Genmitsu, but with two different products.

@wainlux2023 that is the exact same as the one I own. Def a genmitsu l8 lol

Sorry for the inconvenience. You could set AP mode. When you open the machine, it also has wifi, name is WAINLUX_K8, use your computer or phone to connect it. The wifi password is 12345678.

The only way I could get my K8 to talk via WiFi was in AP mode - following the setup from this video NEVER worked

@@OtakuXP2 Maybe you could send your operation video to our support center and we will check the reason

You could contact the CS team where you purchase the machine to get a replacement. Or you could also join our facebook group for help:facebook.com/groups/649829920278364

I have the same problem too

Sorry, could you please send the video to my fb? facebook.com/gina.white.14661261

@@wainlux2023 I updated and the calibration is totally out.

Set the original setting

Do you refer to laser module? We will add it this month

Please check if it helps: docs.google.com/spreadsheets/d/1PRRbKxD1-2v6CoRY8bprQOK00KzZs4QV/edit#gid=163324899

Filters and replacement lens will be updated this month on the website soon. Please wait for some time.

What do you want to know? How to set or what references? Please check this chart: docs.google.com/spreadsheets/d/1PRRbKxD1-2v6CoRY8bprQOK00KzZs4QV/edit#gid=163324899

It’s like what are all the mode (monochrome, jitter, greyscale etc) use for? Also what does interval mean?

interval is a parameter setting, indicating how many lines of mm engraving. monochrome, jitter, greyscale are image patterns, which can be engraved on vellum, and you can see the difference.@@WTF4

10W can. Please check the chart: docs.google.com/spreadsheets/d/1PRRbKxD1-2v6CoRY8bprQOK00KzZs4QV/edit?usp=drive_web&ouid=111567023511612143073&rtpof=true For glass, it is okay. You need to blacken it first.

@@wainlux2023hi, May I know blacken it as in to paint a layer of color paint over it? Or paste sticker on top of the area to be engraved?

You could use a black pen or color paper@@WTF4

@@wainlux2023by the way, the document in the link, the pictures are not according to the material names. example, bamboo photo is on the plated metal. Please correct them. THANK YOU

@@user-ld8qj4gf8x Thanks for your reply. Just fixed

Yes, please wait for some time. Once it is updated, we will update the video.

Thank you. Looking forward to it!

@@WTF4 Mac version works now. You could download it from apple store

Please update wording it is very difficult and nearly impossible to read. Anxiously awaiting delivery of my k8

Sorry for the inconvenience caused. After checking, the relevant colleague has sent the information to you. Hope you will receive it soon.

cannot over 130mm. If you want to engrave bigger size, please check this video: ruclips.net/video/nI_CbHyuXZI/видео.html

Happy to hear it.